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New Airbnb rules

292 replies

Blundellshook · Yesterday 08:16

Just read an article on sky news about Airbnb hosts no longer being allowed to demand that guests do any ‘chores’ during their stay.
no dishes, no stripping the bed before they leave, not putting a load of washing on(towels and bedding) before they leave or having to take out the rubbish
just curious what peoples views are on this

OP posts:
Flipperthepriest · Yesterday 10:22

GingerBeverage · Yesterday 10:16

Hotels aren’t hollowing out the long term rental sector.

Very true. I hope these changes do something to remedy that, but they probably won't.

BoredZelda · Yesterday 10:22

familyissues12345 · Yesterday 08:49

I don’t mind the rules, can understand the sheet washing as I think that’s because if they have a cleaner in, they may not be able to turn around the sheets in an hour, so that way they only need to dry them.

Personally the ones I feel really uncomfortable with are the ones with lots of personal possessions, which I suppose is how it’s meant to be as they’re meant to be people renting out their home? Still don’t like it Grin

So you have more than one set of sheets. 🤷‍♀️

QueenRedLime · Yesterday 10:21

I hate it when they say 'Please clean the property so that it's ready for the next people' . Seriously ? Are you for real? On the last day my holiday you expect me to professionally clean, vacuum, mop, dust every room of the house including leaving the bathrooms as spotless as a hotel ready for your next guests? By 10am? What's the point of the extra cleaning fee then?

'Please leave things neat and tidy' would be fine FFS.

Spinner12345 · Yesterday 10:19

We now only stay with superhosts after too many gross dirty places. I have to admit I’ve not seen any crazy rules in the uk like are seemingly imposed in the US and I’ve never stripped a bed even when asked to. I always wash up but that usually includes putting the dishwasher on on the way out because check out is early.

What I have seen on social media is a number of hosts including those in the uk saying that it’s disgusting to even put things in the dishwasher and leave it running, you must put items back, so I can absolutely see why Airbnb have implemented new rules. I don’t understand why hosts are saying it’s so problematic too, surely you just charge a higher cleaning fee and get your cleaner to do more? Often the crockery and cutlery is dirty anyway so I’d much rather pay for a third party to clean it.

OutOfTheOtherSide · Yesterday 10:18

WaneyEdge · Yesterday 09:19

I have never, ever been able to understand why people stay in them instead of hotels. How is it a holiday if you’re cleaning the bloody house. I am unable to understand how they are so popular. Premier Inn is cheaper and requires nothing from guests.

God you have low and very weird standards if you think Premier Inns are better than an Airbnb.

The bits you have to do before leaving a holiday let is hardly 'cleaning'. You don't have to get a mop/hoover/duster out! The quality and comfort of a decent holiday let is a country mile better than a Premier Inn (which is set up to be a 'budget' hotel and is so incredibly basic!).

Tangit · Yesterday 10:17

ToKittyornottoKitty · Yesterday 08:19

It’s fair enough, the cleaning charges are often pretty expensive and some hosts are quite unreasonable in what they demand from cleaning. Hopefully most decent guests will still clean up after themselves.

Yes, but if they charge cleaning fees then they shouldn't expect guests to clean up too.
Alternatively, no cleaning fees and the guests can do it themselves. But not both.

GingerBeverage · Yesterday 10:16

Hotels aren’t hollowing out the long term rental sector.

PickledMuffin · Yesterday 10:16

this was due to the cleaning charges wasn’t it? I think it’s a good thing, but there does need to be a balance. I’d imagine some places get left in a real state.

Ickkkkkk · Yesterday 10:16

WaneyEdge · Yesterday 09:19

I have never, ever been able to understand why people stay in them instead of hotels. How is it a holiday if you’re cleaning the bloody house. I am unable to understand how they are so popular. Premier Inn is cheaper and requires nothing from guests.

I have stayed in 3 premier inns. I can’t say I’d want to stay in one again. There is a reason why they’re cheap. I’m sure there are horrible airbnbs, but ours are lovely and people stay in them because they want a big house that is a lot they’re a lot nicer than a cheap hotel room, or even 2 cheap hotel rooms which you suggested. You wouldn’t get a hotel anywhere near as nice as our airbnbs for the same price.

ArundelPike · Yesterday 10:14

WaneyEdge · Yesterday 09:19

I have never, ever been able to understand why people stay in them instead of hotels. How is it a holiday if you’re cleaning the bloody house. I am unable to understand how they are so popular. Premier Inn is cheaper and requires nothing from guests.

I stay in them because hotels are generally unpleasant unless you’re paying more than £300 per night. Often, there’s a funny smell. Someone has smoked/vaped. The TV only shows one channel. The windows dont open and there’s no view. They often have the feel of a prison cell, despite the blurb about the comfortable bed. I like to have space, see outside, go outside and sit on a nice sofa.

Treehorns · Yesterday 10:12

araiwa · Yesterday 08:18

All that bullshit is why I have stayed in Airbnb zero times

This.
I would naturally leave a place tidy and stayed many years ago in a place.
But the behaviour of hosts during Covid and these full cleaning rules mean I wouldn't take a booking as a present.
Booking.com has been great for us as a family over the years instead.

Letsgonowthen · Yesterday 10:12

DorsetKnobBiscuit · Yesterday 09:40

I agree with "guests are sometimes too scared to leave honest reviews too , in case they get a bad one back!" The last airbnb I stayed in was dirty throughout. I had to clean and wash up everything before I used it.

I gave them a low score for cleanliness and the host wrote endless DMs questioning me about it and saying she'd paid her cleaner for a deep clean just a week before my stay. If she had the cleaner had taken her money and sat in a chair with a book.

The host can't see your review until after they've written their own.

OutOfTheOtherSide · Yesterday 10:11

Flipperthepriest · Yesterday 08:40

I don’t object to putting breakfast plates in a dishwasher and switching it on before we go, and would also do my own washing up during a self catering stay. But the thing is, hosts shouldn't be relying on random guests washing up ability. They ought to be at minimum checking all crockery that's in the cupboards anyway.

This is very true, the cleaners often don't check the crockery in the cupboards. I regularly end up rewashing half of the contents of the kitchen cupboards.

NewGrandmummy · Yesterday 10:10

WaneyEdge · Yesterday 09:19

I have never, ever been able to understand why people stay in them instead of hotels. How is it a holiday if you’re cleaning the bloody house. I am unable to understand how they are so popular. Premier Inn is cheaper and requires nothing from guests.

Dogs.

WhatATimeToBeAlive · Yesterday 10:10

I think it's fair enough to do your own washing up but the rest of it is a piss take tbh. As PPs have said, AirBNBs aren't particularly cheap any more and you may as well stay in a hotel for convenience.

BoaAlba · Yesterday 10:09

We rent a room in our home on Airbnb. We don’t add a cleaning fee. We really don’t like it when guests strip the beds because it is then more difficult to see if there’s anything’s that needs more attention to get cleaned (dried blood / dried coffee).

We stay in self-catering accommodation whenever we go on holiday because DS has an eating disorder and he can get a balanced diet if we sort it out.

The only places we have to act as cleaners before we leave is when we stay in self-catering hotel apartments in French ski resorts. It’s not through Airbnb and there’s no cleaning fee. And it does keep the cost of a ski holiday down. In that situation I wouldn’t mind having the option to pay and not clean the bathroom and hoover the place before leaving.

I’d be very fucked off to pay a cleaning fee and be expected to clean wherever we stayed.

LeedsLoiner · Yesterday 10:08

If you charge a "cleaning fee" then don't expect me to clean.

Fiftyandme · Yesterday 10:08

About bloody time. For the amount most of them charge

StormGazing · Yesterday 10:07

I’m pleased, the last one we stayed in she bloody charged us £115 extra because a frying pan was dirty and my child had made a small yellow mark with felt tips on her bed sheet .. we also had 24 hours without water as there was a burst pipe and even though the booking company agreed that should be a days refund, she said no, then tried to charge us more for the carpet being a little damp as we had to take water in a bucket upstairs to the toilet to flush it … she was a cheeky fucker and I’m pleased these criminal antics aren’t going to happen .. not being funny but we put the pans and washing up in the dishwasher and put it on before we left,
nor our fault it didn’t wash the pan properly 🤯

MellowSubmarine · Yesterday 10:05

WaneyEdge · Yesterday 09:58

Book 2 rooms then? No way am I doing any housework on holiday.

No one is suggesting you have to. But you said you couldn’t understand it, so people were explaining why they have a different preference to you. They weren’t trying to win you round.

Letsgonowthen · Yesterday 10:05

I do Airbnb with our spare room.

I actively do NOT want guests to strip the bed as I leave the sheets there until I'm preparing the room for the next guest, which may be a few weeks away.

I do ask them to put their stuff in the dishwasher or wash it up if they're using my kitchen for lunch or dinner (but I do clean up after breakfast because I provide it as part of my service). I don't intend to change this. I've never had a guest not clean up after themselves anyway tbh.

I don't charge a cleaning fee so I think it's reasonable.

Cosyblankets · Yesterday 10:03

WaneyEdge · Yesterday 09:58

Book 2 rooms then? No way am I doing any housework on holiday.

I much prefer self catering and there's only two of us.

I don't want to sit on the bed
I want to sit on a sofa
I don't want to be forced to eat in a restaurant i want the option to cook or make a snack
I don't want to get dressed for breakfast
If one of us gets up earlier than the other there is another room so they don't get disturbed.
Would you like any more reasons? I've got loads

TheFinalNotch · Yesterday 10:03

I think putting the bin bags in the outside wheelie bin (if it is close by) is reasonable.

Ditto loading the dishwasher and starting it so that it is finished fir the cleaners to unload it during their shift.

Brought a dog ? Do a sweep of the garden for missed poops.

Moved any furniture? Put it back where you found it.

Used towels in the shower/bath. Espefially if they are damp.

That's it.

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