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What’s the point in the NHS?

763 replies

younknow · 25/09/2026 23:20

I fell over at work today. My ankle was immediately black and blue and swollen, so I hobbled off to urgent care in a taxi.

I waited for four hours, I was x-rayed and told there were no breaks and a severe sprain. The doctor told me I’ve likely torn ligaments in my ankle and will be sore for three months.

I asked what sort of follow up would be given and she all but laughed at me, saying that I could get myself a support on Amazon if I wanted. I said I couldn’t even weight bear and she said I could also pick up crutches if needed. She then said I could refer to physio but “ChatGPT would give me a plan”. I asked if I’d be scanned to find out how badly damaged it is and she said there was no chance.

What is the point? Genuinely, what are we paying for when even things like this are being directed to Amazon and A.I?! I can’t believe it.

I remember 15 years ago my mum tore ligaments in her ankle and she was scanned the same day it happened, put in a boot and on crutches for six weeks, had a course of physio and consultations with an orthopaedic surgeon to discuss a plan if it didn’t improve.

What’s going on?!

OP posts:
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AStonedRose · Yesterday 11:49

Rangaranga · Yesterday 11:39

For all those opining about underfunding, NHS and wider health services account for approximately 18%-24% of total government spending in the UK. That's a hell of a lot of money.

...which is in the ballpark of 8% of GDP. Which is a lot of money, but healthcare is important, and expensive. Do you want doctors and nurses on minimum wage? Do you want to be denied crucial but expensive drugs?

From what I can easily tell, this is fractionally less than France, about 20% less than Germany, and about half of what the US spends (while still managing to be a shitshow).

It looks to me like the NHS does basically okay with relatively little. It's a long way from perfect, obviously.

Rangaranga · Yesterday 11:39

For all those opining about underfunding, NHS and wider health services account for approximately 18%-24% of total government spending in the UK. That's a hell of a lot of money.

Loloj · Yesterday 11:39

younknow · Yesterday 10:43

I work for an orthopaedic team!!! So yes I think I know what I’m on about.

You clearly don’t know what you’re talking about. You’re just making stuff up now - it’s laughable 😂.

Jan24680 · Yesterday 11:29

If you adopt an attitude the staff are within their rights not to treat you. Which is probably what happened.

ThorsRaven · Yesterday 11:27

When I was about 9 (almost 40 years ago!) I sprained my ankle VERY badly. I couldn't bear any weight, and my ankle and foot were black and blue. They were also HUGE - I couldn't get footwear on my foot and I had to wear my Dads socks to keep my foot warm because my own wouldn't fit.

I probably tore ligaments as I still have issues with the ankle today. But hey-ho I had an accident.

The NHS treatment I got was

  • an x-ray to check it wasn't broken
  • a tubigrip bandage to provide support
  • a pair of crutches with the instruction to get off them as soon as possible and to move the joint as soon as possible to ensure future mobility
  • the advice to stay off school and elevate and ice the ankle for the next few days to reduce the swelling
  • a follow up appointment at the hospital a few weeks later to check all was healing fine

The advice and treatment I got about 40 years ago is the exact same advice that is on the NHS website.

https://www.nhs.uk/conditions/sprains-and-strains/

And it seems to be exactly the same as the treatment you received.

I imagine the difference in treatment between yourself and your Mum is due to severity of the injury - your Mums injury was likely much worse than yours.

It sounds like you have a sprain and possibly a small tear, rather than major ligament damage that your Mum might have experienced. If your Mum had almost or completely torn the ligaments away from their anchorage point, then surgery might have been needed to reattach them if the injury didn't heal in the rest period.

If you don't have that level of injury, then you won't get the same care.

nhs.uk

Sprains and strains

Sprains and strains are common injuries affecting the muscles and ligaments. Most can be treated at home without seeing a GP.

https://www.nhs.uk/conditions/sprains-and-strains

Octavia64 · Yesterday 11:26

C’mon peeps

yes the nhs does good stuff.

it doesn’t mean that no mistakes are made and that everyone gets the healthcare they are entitled to.

it’s well documented that waiting lists are much longer. It’s well documented that in certain areas (child and adolescent mental health) the nhs provision is so inadequate compared to demand for it by children and young people who are genuinely mentally ill (anorexia, suicide attempts etc) that it might as well be non existent.

i’m disabled and again it’s well documented that for certain groups of people (those with learning disabilities, those who are disabled generally) the level of care given in the event of the person needing it is woefully below minimum standards. There was a big report out on that recently.

like any system, the nhs meets some people’s healthcare needs. If you’ve been ill and you’ve been well treated then great. Plenty of people do not have the same experience which is why complaints are up and private GPs and private work generally is exploding.

Daygloboo · Yesterday 11:22

InnermostSanctum · Yesterday 11:15

How do you know what the mindset it?

I think there is a different mindset in US than in europe towards care of the population. US is essenrially a ' pioneer' mindset....look after yourself and if you dont, tough luck. Europe is a bit different.

Daygloboo · Yesterday 11:18

InnermostSanctum · Yesterday 11:08

I wonder what health economists actually advocate

I just hope farage and his cronies dont get their hands on it, that's all. I hope all those ppl who support him who wouldnt have a hope in hell of paying adequately for health support know what they are letting themselves in for. Same ppl who voted for Brexit and look how that has ended up.

InnermostSanctum · Yesterday 11:15

Daygloboo · Yesterday 09:52

Yes but the mindset will be american i.e do very little unless there is a big profit, whereas i suspect france being catholic , the mindset will be insurance , yes,but then do everyrhing necessary to get the person better......we need to be careful.....people are assuming if you go to an insurance model you will get better care but it might mean you just get fleeced

How do you know what the mindset it?

EvieBB · Yesterday 11:10

Kg5685jgj · Yesterday 11:05

Well they haven’t as those that need physio get it. Zero problems to access it in my area and I live in an underfunded area.

Well that's good to hear ;)
I tore my ligament once with a bad sprain and ended up on crutches for a few weeks so felt looked after for the most part...but this was 30yrs ago

InnermostSanctum · Yesterday 11:08

Daygloboo · Yesterday 09:52

Yes but the mindset will be american i.e do very little unless there is a big profit, whereas i suspect france being catholic , the mindset will be insurance , yes,but then do everyrhing necessary to get the person better......we need to be careful.....people are assuming if you go to an insurance model you will get better care but it might mean you just get fleeced

I wonder what health economists actually advocate

LIZS · Yesterday 11:06

younknow · Yesterday 10:43

I work for an orthopaedic team!!! So yes I think I know what I’m on about.

Then you should know better! Let the swelling reduce and ask them for a second opinion if it seems not to improve. Did you think that would impress your A and E doctor?

Kg5685jgj · Yesterday 11:05

EvieBB · Yesterday 11:03

That's not the point! The point is that things have deteriorated in even the last 10 yrs and they shouldn't have!!

Well they haven’t as those that need physio get it. Zero problems to access it in my area and I live in an underfunded area.

EvieBB · Yesterday 11:03

inerja · 25/09/2026 23:28

Well then pay it! No one is making you use the NHS.

you know what you’re asking for would have been £1000s and there’s nothing they can do for ligaments?!

That's not the point! The point is that things have deteriorated in even the last 10 yrs and they shouldn't have!!

Maomee · Yesterday 10:59

Kg5685jgj · Yesterday 09:42

A sprained ankle isn’t urgent .

Well is it before you know it's sprained and may be broken etc. Let's be honest most care is sub par whether urgent or not. You're lucky if you live in a less populated area where they actually provide adequate care

JLou08 · Yesterday 10:55

younknow · Yesterday 10:11

Surely if we’re being directed to A.I. for healthcare we shouldn’t be charged so much in tax to pay for a service that’s not fit for use?

If only it was that simple. People need to stop abusing it and do more to look after their own health to bring costs down before we can pay less towards it. I'm not saying it couldn't be better managed but that needs money invested initially for savings in the long term.
More investment is needed in social care, mental health services, housing, health education to prevent and reduce the need for more intensive health care.
Mental health support, especially CAMHS, is reserved for those already severely unwell. Early support would prevent many needing costly inpatient care. Investment in housing would prevent illness (physical and mental) from homeless/damp housing/overcrowding. Bringing social care back in to the public sector and managing it properly would prevent illness and bed blocking as well as saving on costly care from agencies who are making huge profit and cherry picking the simplest packages of care.
This thread would have gone very differently without the title asking what the point of the NHS is. It's obviously got a use and we would be in a worse state without it, but there's definitely a conversation needed about how effective it is and how it can be improved.

Passaggressfedup · Yesterday 10:54

Well that's a well balanced article...not!
I live in France and IME the healthcare system is excellent. Not without issues, particularly in the déserts médicaux, but our government is actively implementing measures to address them. Unlike UK governments over the past several decades

Lucky you! My sister who has lived in France for years, married to a French man, is fighting the French system because she can't get free cover for a long term condition that puts her at high risk of cancer, even though someone with the same condition only 50kms away had no problems.

Off course, if she lived back home, none of this would be an issue, she would get all the surveillance scans and treatment without any of these battles. She's been fighting the French administration for 3 years now and is exhausted with it.

XDownwiththissortofthingX · Yesterday 10:51

'Next week - growing your own vegetables - but what about transwomen'?

Male puberty means transwomen have an unfair advantage when turning soil. All implements are designed for male physique, it's an outrage nature insists on pandering to the trans "cult" by persisting with heavy soil. Something something something Mother Nature "captured" by Stonewall.

Mycatiscraycray · Yesterday 10:51

Many years ago I nearly died from an ectopic pregnancy. The NHS saved my life. The NHS delivered my two sons. The NHS gave my mum life-lengthening chemotherapy so she had longer to enjoy her grandchildren. Unless you can afford American-style health insurance don’t knock the system especially over a sprained ankle.

Goodgriefisthatrue · Yesterday 10:51

younknow · Yesterday 10:43

I work for an orthopaedic team!!! So yes I think I know what I’m on about.

Well then you will have known all the answers to your questions- won’t you…. if not perhaps one of your ‘team’ can help?!

AStonedRose · Yesterday 10:51

Goodgriefisthatrue · Yesterday 10:46

Ok I will take the bait - whats your wondrous solution OP?

Because after 34 years of working in the NHS and working harder than ever, seeing more patients than ever, seeing more patients with complex needs than ever (which takes up time) - with less money and actually less staff (if you equate staffing to patient numbers and complexity) - whats your solution??

Because I have just googled sprained ankle and it give a huge amount of good advice and guidance - lots of people/ clinicians are advising self care and on line resources- its the way the NHS is going, as it just can’t cope with the amount of people now coming through its doors.

Vote Reform, I should imagine...

NiceCupOfChai · Yesterday 10:49

younknow · Yesterday 10:43

I work for an orthopaedic team!!! So yes I think I know what I’m on about.

Yeah right. Then you’d know NICE guidance for a sprain is pretty much what this doctor advised and does not include crutches and a boot. Can’t find NICE specific guidance for ligament damage but all the info I can find emphasises the importance of early mobilisation and weight bearing.

AStonedRose · Yesterday 10:49

Dollymylove · Yesterday 10:21

Problem is as with much of the public sector is mismanagement and waste. Too many "suits" wandering around with clipboards doing bugger all. Too much beurocracy.
Too much focus on political correctness. Expectations that female staff have to tolerate changing in rooms with a burly 6 foot 5 "woman" staring menacingly at them.
Trying to get a GP appointment is harder than plaiting custard.
Too many people getting treatment that they have no entitlement too, and being allowed to leave the country without paying the bill.
What government will ever have the balls to sweep away all the nonsense and get a proper service into action, ie: actually treating patients?

Fuck me, you really can shoehorn trans into absolutely anything, can't you?

'Next week - growing your own vegetables - but what about transwomen'?

Kg5685jgj · Yesterday 10:47

Howmanycatsistoomany · Yesterday 10:41

Well that's a well balanced article...not!
I live in France and IME the healthcare system is excellent. Not without issues, particularly in the déserts médicaux, but our government is actively implementing measures to address them. Unlike UK governments over the past several decades.

The UK government is implementing measures to address issues.

Pippa12 · Yesterday 10:46

younknow · Yesterday 10:43

I work for an orthopaedic team!!! So yes I think I know what I’m on about.

You’re not medical or in any way closely connected to a orthopod team. You would know all these answers if you were. If you were closely connected, you would have asked (or complained) to your colleagues. Not mumsnet.

I simply don’t believe you.