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AIBU?

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AIBU to complain about inaccurate notes from our paediatric consultant?

4 replies

Lvmy1s · 25/09/2026 19:52

Hi, sorry the long story, our child is almost 7. Non-verbal. Unaware of danger, needs 1-1 24/7 Tries jump from the stairs, steals our drinks or takes the cats water or washing up water and pours it everywhere (including liquid in plug sockets) needs to be given drink by a syringe, only eats the batter off chicken nuggets, Yorkshire puddings, cheese off pizza, toast and tuna, literally. Stamps food in to the floor. Wipes her hands on the walls. Tries to eat hand wash and toothpaste. Refuses to have baths, hair brushed teeth brushed and it takes me hours a day trying to do these. Wears crocs constantly even in bed and has a meltdown if you try and take them off her. Puts small objects in her mouth. Eats cotton. Doesn't go to sleep until after 3 am every single night. Screams through the night. Still in nappy pants. Elopes near water, tries to escape the house we have extra chains and a door alarm but also refuses to walk any other time outside the house and has been prescribed a wheelchair. Was attending part time nursery and when her peers went up they kept her in nursery with a 1-1. Towards the end of the second year of nursery became terrified, hysterical about school and was unable to go to school, and is now home educated because of this.
Our pediatrician consultant has sent a letter regarding our appointment this month and has basically not only focused on the good (said childs happy and energetic) but also lied about what we discussed) Said I had said child eats an array of foods (complete fabrication because her eating habits are why I emailed to get an appointment to begin with) wrote she doesn't "consistently" use words when she doesn't use words at all. Wrote that there's no mobility issues and she "likes to stand" like what does that even mean? when I have to carry the child because she lays on the ground or climbs up us and has been prescribed a wheelchair. Wrote I said she never settled at school when I had said was happy at school until she wasn't. Honestly theres just so much more. Anyway AIBU if I complain? And further more does anyone know why they would lie like this? Our child has had high rate DLA since her portage support worker said to apply when she was 4, I did a COC regarding her mobility and they have not only not given that, but reduced her care now despite having way more needs. Family and friends can't believe the write ups are about the same child so I have nothing to evidence the extra needs. Thank you if you got this far anyway

OP posts:
HollyhocksandPeons · 25/09/2026 20:00

You MUST complain.

Catza · 25/09/2026 20:18

Yes, you should definitely get this rectified. I wouldn't say it's a lie.. more of a creative interpretation of truth. You child is mobile as in she can mobilise independently (assuming she does around the house and when trying to escape), she technically eats "an array of foods" i.e. she is not on a mono-diet of cheese. So they did tell the truth, they didn't, however, give the full picture.
Also make sure your child's notes haven't been confused with another child's. It's very rare but it does, unfortunately, happen in a busy clinic.

ETA: speaking of busy clinics, a lot of clinicians now use Heidi Scribe software to record and transcribe appointments and generate summaries. Unfortunately, these AI generated summaries can be wildly inaccurate. Clinicians are supposed to check them before submitting but, again, I would hazard a guess that some don't. So it is absolutely worth contacting the paeds to rectify this.

TofuTuesday · 25/09/2026 20:21

I have done this before, I wouldn’t complain. Just email and say you would like to correct some of the information that hasn’t been recorded as described at the time by you.

Yourcousinrachel · 25/09/2026 20:37

Yes definitely you can ask for this to be rectified and it has to be. They could have mixed up different patients or just tried to "reconstruct" and misremembered facts. This is not about you trying to change a medical opinion . This is about factual misinformation therefore you have a right to rectification. Thery can issue an amended letter with the misinformation corrected and send to everyone who received the first version. Note, they are meant to handle this promptly, within 1 month. Go back to paediatrician's secretary to explain the issue.

see ico guidance
ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/individual-rights/individual-rights/right-to-rectification/

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