I’m trying to access my records as part of a complaint I’m considering making. I want to access them before making the complaint.
I have our trust’s hospital connected app (it’s called my chart). I have submitted a request through there.
Last night it bounced back saying I needed to provide certified ID, and a signed subject access request form.
Now, I understand that these are confidential records. However, I have verified my ID to sign up to the app. I’ve submitted my request through the app. Why do they make things so difficult?!
The entire thing has really annoyed me, to be honest. It’s my medical information and I feel like it’s being held hostage from me. I have a right to access this.
AIBU to think they need to start being more open?