Apparently £63 is unreasonable to spend after a cancelled flight!

Easyjet are clearly chancing their arm that you aren't going to push them on it so that they don't have to pay. Complain and explain that they have failed to meet their obligations under UK261, give them a deadline to pay your expenses and if they still don't pay and you want to keep pursuing it, you can send them a letter before action. Most airlines cough up when threatened with small claims court.

Lots of people on this thread are confidently giving totally wrong information about the airline not owing anything. Your claim sounds like it's made up of completely reasonable expenses incurred due to a long delay, the airline owes duty of care and your insurer (if you ask them) will probably tell you they aren't paying because it's the airline's legal responsibility.

They are fuckers who will try to get out of paying whatever they can!

In retrospect, you should have checked before spending these sums. I think they may argue you could have spent less on lunch and meal (as you'd certainly find food cheaper than you spent at the airport, ie meal deals last week at Bristol were £5.99 and £7.29 (suitable for lunch).

That was my thought.

The out of their control is a huge cop out for airlines

You say they blame air traffic control restrictions - and they explicitly mention air traffic control as a thing they won’t cover

sounds a complete bummer for you but they seem covered

It's an airline try on.

so I’ve had an easyJet “outside our control” cancellation before. I got about £450 back as reimbursement of expenses (it ended up being 2 nights in a hotel, transport from airport to hotel and back again, lunch/dinner). There were limits and rules eg they wouldn’t pay for luxury hotels (I went for a Novotel 4 star), no alcohol and spend limits on all meals. The compensation is separate and not due for “beyond our control”, they are required to reimburse reasonable expenses, that isnt compensation.

another detail was that I was told to organise my own hotel as all the ones through easyJet were full. I don’t know if that makes a difference.

look up the law and challenge it OP.

I suspect they have a basic allowance in mind, £15 for lunch might be more than they expect - I’d generally spend £5 if I’m in the city for a quick lunch (as opposed a nice going out to lunch meal) £25 for evening meal seems about right but the bus was expensive… nothing you can do about that, just complain, they do usually pay eventually

There's every chance the insurers will say it's up to the airline to pay and not them, Badbadbunny, and this time they'd be right

How much the flight cost has no relevance here, and though people are getting confused between compensation and expenses they really are liable for the second

Good luck getting them though; it took me a couple of years with KLM, and that was only after a class action had been launched in court

I love how youre getting cocky but you're actually wrong....she isnt asking for flight delay compensation......shes asking for reasonable costs which the airline is responsible for

It did as she said lunch the day after in the original post.

The point is that the airline isn’t the person you lost the food costs from. That was from the hotel. You claim it via insurance. You can spend hours fighting with an airline for this stuff.

I had stuff cancelled before with ATC issues and the insurance just paid up asap because it was a huge known issue. Submitted my receipts and hey presto paid in days.

I have seen them all now. But regardless you can claim that back from insurance. You’ve paid for the food from the hotel. So claim back your hotel/food costs via that.

This surprises me. We had a cancelled EasyJet flight, ended up being re-routed the next day and they approved a lot of costs for us - organised the hotel and paid for two 80 Euro taxi rides and meals up to around £250 for family of four. I was surprised they didn't challenge any of it. The only thing they questioned was the extra parking we paid at the airport in the UK.

Recently had a cancelled Easyjet flight, it was initially delayed and cancelled shortly after, and only a few hours before departure.
We had to get home for various reasons and have been unable to claim additional flight costs, cancellation was exceptional circumstances no other reason , initial delay was weather issues for inbound plane which would then be our outbound. Numerous other flights left and landed around the same time from home and destination airports. We’ve been refunded flight costs for that leg but not cost difference for new flight.
Travel insurance wont cover costs as we weren’t delayed more than an hour, i managed to book flights with different carrier leaving at same time, slightly delayed due to EES machines.
Not happy with Easyjet or insurers so I sympathise OP.

Isn't this what travel insurance is for? Have you tried claiming on your travel insurance instead?

It's annoying. But those Easyjet flights are very cheap. How much was the flight.

I suspect their argument may be that you are trying to claim under point 2, but they're only obliged to do this if they haven't offered food or vouchers under point 1. Did you ask about that option?

I think she’s hard of thinking it was blatantly obvious to me and others why claimed lunch and dinner! It didn’t need spelling out 🙄

A cousin has successfully claimed compensation from Easyjet only after going throigh specialist solicitors. They are always going to try a 'not our fault' excuse. Been there. They used 'bad weather' when every other flight was leaving and were absolutely no help on the ground. Worth a try. You have lost a whole day of your holiday and should certainly get those expenses.

Use the Resolver letter templates to push it (assuming you have a case - not saying you don’t). I used them when Tui were being obstructive. It won’t cost you anything, nor do they take any part of the claim. I got the recommendation from Money saving expert @whatistakinghimsolong

I think they’ll still say well you would have eaten regardless. Try your travel insurance. They usually pay for delays to cover stuff like this.

Apologies! Yes you should be entitled to claim. Found this on Martin Lewis's website.

• "Food and drink. Your airline should provide food and drink (or vouchers to buy them) if you're delayed more than two hours on a short-haul flight, three hours on medium haul (for example, Manchester to Malaga) or four hours for long haul. You're entitled to this regardless of the reason for the delay.
• If it's unable to, you can buy your own and claim back, but make sure you keep receipts. Check if your airline's website has any guidance on what it'll cover.
• Accommodation (if needed). If the flight is delayed overnight, no matter the reason, you're entitled to a hotel, and the airline must also provide transport to and from it. Ideally it will arrange the hotel for you, so always check before you book somewhere."

The Money Saving Expert link is helpful. There are links to calculators etc too.