Apparently £63 is unreasonable to spend after a cancelled flight!

But you gave their reason for refusing as our of their control. It's nothing to do with whether they think £63 was unreasonable.

Why? It's hardly Michelin dining?

What exactly was the wording and rationale given for the rejection in its entirety? Were itemised receipts provided to them in line with their policy?

I'd chalk it up to one of those things.

The moment has passed, the holiday gone, can you really be bothered to keep chasing Easyjet about £60?

OP is absolutely right to seek compensation from airline first. Many travel insurances won't pay costs that are recoverable from the airline and say that you must go to airline for their statutory obligations

I don’t mean from the airline I said from insurance. That can cover it. I claimed all of my costs back

Who paid for the hotel in the city the airport was in? Did EasyJet organise and pay for that, but then not the transport there?

I once got a voucher for food in the airport, but it was getting close to midnight, and only one place was still open, and nothing - even the children's menu - was covered by the measly amount of the voucher (something like £5 and the cheapest meal was about £10 for children's portions!). This was before the statutory rules, though, and a non-EU airline, though it was flying to the UK.

Ryanair were also awful last time there was an air traffic control problem. We were delayed a few days later, which they claimed was still part of the situation. They manage their flight times so that we were only just under the 4-hours delay or whatever it is where they have to compensate you, so they then dumped us at Stansted, which was again almost all closed. No trains by then as it was after midnight and they were on strike the next day, all the buses were booked up for ages and they weren't for a few hours, as there were loads of people waiting. So had to pay about £80 out of pocket for a taxi that I shared with someone else in the queue. They were no help, no vouchers, food, expenses, etc. We even had to walk from the tarmac to the airport and figure out which door to go in (within UK so no passport rules). Not impressed.

And Easy Jet weren't great way back when the ash cloud happened. They'd have put me up in a hotel for as many days as needed, which was much more expensive, but since I decided to get a train back instead (again within UK), they wouldn't refund the train ticket, as there is some rule that says they didn't have to.

So good luck, hope they don't weasel out of it, but I wouldn't hold my breath!

Given that we got a whole €4 voucher for food from Ryanair when our flight was delayed for more than two hours I think you can see how they think

They will try to get away with as little as possible, so please keep pushing them OP, your expenses seem totally reasonable.

I know you're talking about expenses and not compensation for a delayed flight here. I would like to mention though that Ryanair once claimed to me that a long delay to a flight was caused by circumstances beyond their control and they weren't liable. I disputed this and went to Aviation ADR who found in my favour and the airline had to pay up by law.

I don't know the circumstances of your flight delay but it's worth considering. Aviation ADR is a totally legit organisation - not a third party operator hoping for a cut

wow, so many posters who are very confidently wrong.

Delay compensation (250 eur for short haul) - not payable if cancellation was due to reasons beyond airline's control. Airlines very often lie to your face though - I've taken both KLM and Lufthansa to court for my compensation. The former claimed it was weather when it was a mechanical issue, and the latter that it was strike outside of their control, while it actually was strike of their own staff. Got money both times.

Care expenses: hotel + airport transfers + reasonable food expenses - should be reimbursed even if the cancellation resulted from extraordinary circumstances.

I don’t think people should have to have the cheapest possible thing to sustain them in this situation- ok not caviar and champagne, but a hot meal for dinner like burger and chips is reasonable.

For those unaware, here are Easyjets guidelines, stating they will pay these expenses.
Travel
Accomodation
Food & drink
All apparently covered according to easyJet.

Have they paid the new flight cost @whatistakinghimsolong ? Please let us know how you get on, we currently have a claim waiting through easyJet for the same, but coming to about £1600 including flights for 6 people. We could only get verbal confirmation , not written of what thet would cover. Always worrying until it's received.

She's explained she was travelling to an AI holiday, so wouldn't have occured additional food expenses.

Why lunch the next day? As well as dinner before the flight? These are expenses you might incur anyway, flight cancelled or not.

There is no payment for delay if it’s ATC related!!

I'd forgotten she would have been in an all-inclusive hotel, if that's what you mean.

The payment for delay covers that.

But she wouldn't have had to pay to eat out.

Why would lunch in particular not be on them? If dinner is? Basically every meal OP had to have away from her home or her hotel should be covered by Easyjet if they should be covering any meals.

Has everyone taken obtuseness tablets this afternoon?