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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To feel relieved that flexible working might be on the agenda again?

115 replies

winterwonder1 · 18/09/2026 09:43

I am so fed up with this push back to the office. I completely understand why a lot of media owners pushed for it - newspaper sales and even news scrolling has been down with fewer people on public transport.
But flexible working helps so many people stay in work. I'm not talking about people taking the piss, but those good employees who need a bit of give to make it all work. And if people want to be in offices, great - that's what flexibility is about. Hopefully new rules will make it a bit easier.
Work-from-home rule changes could see bosses face tougher rules | Oxford Mail

New work-from-home rules could make it harder for bosses to reject requests

Work-from-home rules could change as employers are told to properly consider flexible working requests before rejecting them.

https://www.oxfordmail.co.uk/news/national/uk-today/26558334.work-from-home-rule-changes-see-bosses-face-tougher-rules/

OP posts:
Blueshape · 18/09/2026 12:41

Noshowlomo · 18/09/2026 12:36

When we get new starters I do go in more often to help train them, but in my team there is another team manager who is 100% office based as that’s what he prefers. He lives a 5 min drive away, so he tends to do any in office training. We currently have a new starter, she’ll be office based for about 6 weeks until she’s up to speed, and then can WFH when needed

Can you really get up to speed in six weeks? You might be able to do a competent job, but surely there's loads of nuances to be learned after that, and intangible things to pick up, developing towards the next job etc.

HollyhocksandPeons · 18/09/2026 12:45

Flexible working, eh? That bloke in charge of air traffic control was such a big fan of flexible working. What could possibly go wrong?

I think reason needs to be applied - my ex SIL decided to change jobs so she would be there for her children all the time - so decided to be a medical secretary (audio-typing) working from home. The NHS said no because it would be handling data in her own home, not on the NHS premises, they said she could only audio-type in situ, be it a hospital or any other NHS building. However one a private hospital allowed her to work from home, which makes total sense.

I think some jobs are just made for working from home, other jobs working from home - GPs - is criminal. Negligent and criminal.

HollyhocksandPeons · 18/09/2026 12:47

At the end of the day, it is the business owner who should decide whether it is OK or not. Don't like it - find another job, I suppose, it is a free economy, not bonded labour. But what must not happen is tail wagging the dog and employees, having started working, bending the whole team to their will, so there is not teamwork as such or it is so encumbered with email correspondence, that it becomes counterproductive.

TheNinkyNonkyIsATardis · 18/09/2026 12:52

Pootles34 · 18/09/2026 10:17

Completely agree. Not only carers - also those who can't afford to move to areas like London, can stay living in areas with cheaper house prices and commute in on odd days they are needed. It's been transformative for us.

At my work it's tacitly considered an advantage over other employers that there's no real pressure to stick to the 40% office rule. Some teams value the 40% office time, but my team is very flexible on the requirement because WFH is a norm in that skillset.

It saves me about 2-3k per year as well as SO MUCH time and mental energy. I'd want at least a 15k pay bump to move employer.

As an employer, I personally found the sweet spot to be 1/2 days a fortnight mandatory for the whole team together.

We were all in together, submitted meeting requests and the organised those with at least 15-30m breaks between each to check emails and make to-do lists off the back of them. We all stayed until the last sets of meetings were complete, usually between lunch-mid afternoon on the second day. If we only had a day's worth, we did that.

This was complemented with a whole team meeting on the off week, and people generally planned in person or online catch ups whenever they needed too.

A fortnight gave people lots of time to actually deliver the work and get the biggest productivity boost from being at home too. Weekly produces too much 'calendar clutter'.

Gizzasec · 18/09/2026 12:58

The Daily Mail etc seems furious about it. I guess it's because landlord rents are down in the City

Spot on - commercial property values are down about 40%. To be fair, it's not just fat-cat landowners who are urging BTO - back to the office. It's local councils, who are missing out on business rates as rateable values fall. Though some of the London councils where lots of office space exists - eg Westminster, Tower Hamlets (Docklands, Canary Wharf) - are really rich.

It's just very interesting to see what takes precedence in our society, isn't it?

• A once-in-a-lifetime chance to abolish loads of time-wasting, expensive, often uncomfortable, sometimes polluting commuter journeys & give workers back some control and flexibility in their lives, or
• The financial interests of people and institutions that are already very rich.

2 of my 3 DCs are 100% WFH. They work really hard, they can't "skive" all the time (but office workers have always skived to some extent) and they don't want to. They do miss out on the social element, but friendships are done differently these days. On Discord, for example, with regular meet-ups.

As for not being able to get hold of anyone on the phone, that kicked in at my company a long time ago - late 90s - as soon as they upgraded the internal telephone system to one which allowed voicemail. Practically overnight, people wouldn't answer their phones, you'd get a recorded message asking you to leave a message. So I'd walk round to their actual office, to find them - as often as not - having a tea & a natter with a colleague. Now, of course, nothing moves without a looong email chain, so the utility of face-to-face meetings is much reduced as everyone descends into email straight afterwards, disputing what was said at the meeting. 🙄

Haalan · 18/09/2026 13:00

MellowSubmarine · 18/09/2026 11:24

If anyone ever put me on a whole team PIP because they couldn’t work out who was doing work and who wasn’t, I’d be out of there so fast. I mentioned upthread that I work with a guy who does nothing on his wfh days and nothing on his office days, and I am not having my performance linked to his in that way!
A new manager who came in and dealt with the actual piss takers, I’d stay a long time.

I read this and thought the same.

Mangelwurzelfortea · 18/09/2026 13:11

Flexible working has meant I can be a full-time mum to my kids AND work full-time (and yes I put the hard yards in! Just had another glowing appraisal). Getting rid of it shuts women out of work.

There are loads of great things about working in an office, and I think it's the right thing for young people at the start of their careers - they need that cameraderie and mentorship - but for older people who can work autonomously, commuting to an office (other than for occasional meetings) is just an expensive and pointless hassle.

prejudiceandpride · 18/09/2026 13:12

i hate hybrid working as the only flexible working option too, if you're disabled like me, my disabilities aren't part time! I can't tell you what day I may be best placed to be in an office as every day has its challenges!
So I look for fully remote jobs (and don't get me started on the jobs that are advertised as remote - local to london. That ain't remote!). Remote jobs are much lower paid too. Its a f*cking joke.

Limeandfigs · 18/09/2026 13:14

I think there is a balance to be struck.

New staff and junior trainees really benefit from being in the office and learning first hand from other staff.

Staff can also really benefit from the flexibility to manage their days a bit more - financially, time-wise, mental-health wise etc.

I think a hybrid approach of 2-4 days (depending on seniority and performance) in the office is the best one.

We actually find productivity goes up and people take fewer sick days if they can hybrid work. If you have to be in the office, you're much less likely to travel in if you're feeling a bit poorly, especially if you have a longer commute, so we lose a whole day. If you can stay at home, have a lie in, wear your comfy clothes, dose up, make yourself plenty of tea and lemsip and have reams of tissues to hand (I speak from experience!!), then you're still likely to be doing some emails and bits, even if you're not firing on all cylinders. Hybrid working tends to mean people only take sick days if they are feeling really quite ill, whereas they power through bad colds or period pains which they may not do if they had to be in an office.

Differentforgirls · 18/09/2026 13:19

Blueshape · 18/09/2026 12:41

Can you really get up to speed in six weeks? You might be able to do a competent job, but surely there's loads of nuances to be learned after that, and intangible things to pick up, developing towards the next job etc.

I think you need a year.

SugarandMice · 18/09/2026 13:25

People who WFH (or want to) always claim that they are far more productive at home, but many, many corporations have now looked at the actual data on this given the time that has elapsed since it was widely introduced and the data overwhelmingly shows otherwise. It’s not just a few slackers ruining it for everyone, despite what you might claim. WFH has huge benefits for employees but not employers, hence those employers that can are now insisting that everyone gets back to the office. Other than the government obviously, who continue to waste tax payers money and tolerate the bare minimum level of productivity in their employees.

BIossomtoes · 18/09/2026 14:37

I think it's the right thing for young people at the start of their careers - they need that cameraderie and mentorship - but for older people who can work autonomously, commuting to an office (other than for occasional meetings) is just an expensive and pointless hassle

The trouble is that those two things are incompatible. Who’s going to provide mentorship if experienced workers aren’t in the office?

MeetMeOnTheCorner · 18/09/2026 14:45

Can I just tell you - pension companies are often landlords. We love the notion that landlords are remote baddies. In reality they might be your pension scheme. So clearly everyone has an interest in pension funds succeeding.

Then there’s office support services. No one wfh ever ever thinks about the lowest paid cleaning offices and replenishing water coolers and supplying lunches. Of course not - they are expendable aren’t they? One person’s freedom is another persons lost income.

MrsTerryPratchett · 18/09/2026 14:46

The one person who WFH in my team is an utter waste of skin. He's slightly better in the office because there's eyes on. We can't sack him. The only hard work he does is to make sure of that.

MrsTerryPratchett · 18/09/2026 14:48

And the hundreds of thousands of downloads of mouse wiggling software does rather suggest people deliberately take the piss.

Dandeloosha · 18/09/2026 14:53

Our admin team work from home a lot of the time and it is bloody annoying. Half the time there’s nobody in the office so you can’t stick your head round the door to ask for batteries/book a visitor parking space last minute/find out who’s in charge of events in a different department, etc. People do their tasks, but not the glue that makes the place run more smoothly.

Badbadbunny · 18/09/2026 14:55

Dandeloosha · 18/09/2026 14:53

Our admin team work from home a lot of the time and it is bloody annoying. Half the time there’s nobody in the office so you can’t stick your head round the door to ask for batteries/book a visitor parking space last minute/find out who’s in charge of events in a different department, etc. People do their tasks, but not the glue that makes the place run more smoothly.

Nail on the head. Especially the point re "the glue". There's a small firm where I used to work where there was a receptionist who'd literally been there since the year dot - she racked up 50 years service before she retired. She'd seen all the staff/owners come and go, and most of the clients come and go. She was the ONLY constant in the place over those 50 years. Literally everything else had changed including office location, computerisation, etc. At first she was one of several receptionists/typing pool, but over the years, with computerisation, she ended up the only person in admin/reception. The owners at the time of her retirement decided they didn't need a receptionist as they believed her post was well covered in her lunch hour and in her 6 holiday weeks by random other staff answering the phone and going to the door when the bell rang. The place virtually fell apart within weeks of her retirement. That's no exaggeration, I still did ad-hoc work for the firm, still knew some of the staff, some of the clients, etc. She was very badly missed as she was indeed "the glue that held the firm together" and it was only when she wasn't there keeping things moving that they realised the void that she'd left behind. They took on a new receptionist, but due to the time gap between the old one leaving and the new one starting, so much had been lost as there'd been no transition/cross training. The owners merely thought she answered the phone and opened the door, and remained blissfully unaware of everything else she did that was "invisible" and done without fuss nor fanfare simply because she'd been doing it for decades! She wasn't "missed" during her lunch hours or annual holidays because she'd been pro-active to get ahead with things like ordering supplies, job planning, diary organisation, etc. i.e. to "cover" short absence periods, but that all fell apart when she retired for good.

Cooshawn · 18/09/2026 14:58

ElBandito · 18/09/2026 11:33

Ok, the new starter is in the office. Who's there to train them?

Is it beyond the realms of reasonable to expect people to be able to have conversations and agree on what days they'll be in the office?

How frequently are people being recruited into office roles with no experience whatsoever?

MrsTerryPratchett · 18/09/2026 15:03

Cooshawn · 18/09/2026 14:58

Is it beyond the realms of reasonable to expect people to be able to have conversations and agree on what days they'll be in the office?

How frequently are people being recruited into office roles with no experience whatsoever?

Literally everyone is without experience in their first job.

Loneliness, social anxiety, depression all on the rise and this is being touted as a solution to that. Rather than often a cause or exacerbating factor.

hotmumshit · 18/09/2026 15:03

Hard agree X

Badbadbunny · 18/09/2026 15:08

Cooshawn · 18/09/2026 14:58

Is it beyond the realms of reasonable to expect people to be able to have conversations and agree on what days they'll be in the office?

How frequently are people being recruited into office roles with no experience whatsoever?

Well, most firms have two graduate intakes each year, so that's some new trainee staff every 6 months, who each take longer than 6 months to "train" - some training can take 1-5 years in professional roles.

Continuity and Consistency when training raw recruits is essential - you can't have 5 different people training up a brand new raw recruit - a different person on each different day of the week. It just doesn't work.

Firms are reporting that new trainees are taking longer to get up to speed, taking longer to learn "soft" skills, etc. It's not surprising if the more senior staff training them are located somewhere else or they have a succession of different people trying to train them.

Even "experienced" new staff, i.e. who've been recruited from other firms, still need training in the new employer's systems, ethos, structure, etc. I've moved from one accountancy practice to another a few times, and each time, despite me being experienced and qualified, it's been several weeks before I was fully up to speed with different software, different filing/admin systems, different staff/management structures which has necessitated lots of "questions" directly at the staff on nearby desks over many weeks. When you're set next to others, you can choose the right moment to ask questions, i.e. you can avoid when they're stressed, clearly busy, etc or ask someone else - try doing that remotely and you're just going to annoy the person you constantly interrupt and start being reluctant to contact them.

Cooshawn · 18/09/2026 15:09

MrsTerryPratchett · 18/09/2026 15:03

Literally everyone is without experience in their first job.

Loneliness, social anxiety, depression all on the rise and this is being touted as a solution to that. Rather than often a cause or exacerbating factor.

That's not answering my question. I asked how often is it happening? In most workplaces it will be a rarity, as most employers aren't going to be actively recruiting people with no work experience.

When it does happen, for the most part it's quite easily managed with a bit of communication and organisation.

Cooshawn · 18/09/2026 15:13

Badbadbunny · 18/09/2026 15:08

Well, most firms have two graduate intakes each year, so that's some new trainee staff every 6 months, who each take longer than 6 months to "train" - some training can take 1-5 years in professional roles.

Continuity and Consistency when training raw recruits is essential - you can't have 5 different people training up a brand new raw recruit - a different person on each different day of the week. It just doesn't work.

Firms are reporting that new trainees are taking longer to get up to speed, taking longer to learn "soft" skills, etc. It's not surprising if the more senior staff training them are located somewhere else or they have a succession of different people trying to train them.

Even "experienced" new staff, i.e. who've been recruited from other firms, still need training in the new employer's systems, ethos, structure, etc. I've moved from one accountancy practice to another a few times, and each time, despite me being experienced and qualified, it's been several weeks before I was fully up to speed with different software, different filing/admin systems, different staff/management structures which has necessitated lots of "questions" directly at the staff on nearby desks over many weeks. When you're set next to others, you can choose the right moment to ask questions, i.e. you can avoid when they're stressed, clearly busy, etc or ask someone else - try doing that remotely and you're just going to annoy the person you constantly interrupt and start being reluctant to contact them.

Edited

But that doesn't mean a new recruit needs someone there holding their hand for 1.5 years. I'd be really concerned if someone lacked capacity to work independently on assigned tasks, with hands-off guidance.

SleeplessRoads · 18/09/2026 15:14

JacquesHarlow · 18/09/2026 10:27

I support you with this @winterwonder1

BUT -

I have dozens of examples of people who I have interacted with in British public life who should not be allowed to work from home, or otherwise should be given training on how to manage their workloads and actually provide the service:

  • Before 2021 I used to call a hospital's consultant reception for my daughter's long term condition. You would get through unless the line was engaged. 0900 - 16:00. Now since a few years ago, all I get it a long automated message "we are sometimes working from home" (sometimes! it's always) "and therefore I won't be able to answer. Please leave a message and I will call you back". I have left messages before, and never had a call back. I have complained, but nothing changes
  • Call centres for a major telecommunications company which I had the misfortune of needing to call for my billing, They're using some useless voice over internet protocol thing, because their staff work from home. You can hear the kids in the background (which is fine). However the voice over internet problem means every time I say something, I have to pause and wait 5 seconds before they. reply, as there's a delay in the line. Makes normal conversation impossible
  • Worse, even people in my company (other teams not mine, but I've fed back) have been completely absent when I ask a query on Teams. "Away" status for 3 hours, not replying at all even though they see it is urgent, because they're just not there

So yeah it's easy to breezily say "I'm not talking about people taking the piss", @winterwonder1 , but there are SO many people who do, that I for one would welcome a bit more return to the office if it actually led to some standards being reintroduced and people doing their job.

Edited

How do you know the away person is working from home?

I’ve been “away” for 4 hours now on Teams. No one messaging me would know where I’ve been for that time (it’s travelling to and attending a client meeting). In fact, working from home is the only time I get back to every response within the hour.

Badbadbunny · 18/09/2026 15:14

Cooshawn · 18/09/2026 15:09

That's not answering my question. I asked how often is it happening? In most workplaces it will be a rarity, as most employers aren't going to be actively recruiting people with no work experience.

When it does happen, for the most part it's quite easily managed with a bit of communication and organisation.

Tens of thousands (if not hundreds of thousands) of school leavers, college leavers, graduates, etc are taken on by employers every year. It's happening usually at least twice a year. It isn't a "rarity" at all. Where do you think all the youngsters entering the workplace get their "first job"???