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Share your dilemmas and get honest opinions from other Mumsnetters.

To feel relieved that flexible working might be on the agenda again?

115 replies

winterwonder1 · 18/09/2026 09:43

I am so fed up with this push back to the office. I completely understand why a lot of media owners pushed for it - newspaper sales and even news scrolling has been down with fewer people on public transport.
But flexible working helps so many people stay in work. I'm not talking about people taking the piss, but those good employees who need a bit of give to make it all work. And if people want to be in offices, great - that's what flexibility is about. Hopefully new rules will make it a bit easier.
Work-from-home rule changes could see bosses face tougher rules | Oxford Mail

New work-from-home rules could make it harder for bosses to reject requests

Work-from-home rules could change as employers are told to properly consider flexible working requests before rejecting them.

https://www.oxfordmail.co.uk/news/national/uk-today/26558334.work-from-home-rule-changes-see-bosses-face-tougher-rules/

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Badbadbunny · 23/09/2026 10:08

caffelattetogo · 23/09/2026 09:50

the problem in many workplaces is that senior staff used to be well paid - well paid enough to be able to have a spouse work part time or to afford wraparound or an au pair.
Pay bands have flattened to the point where experienced staff with 20 years on the job are often paid not much more than new graduates, so there’s not that freedom for them to be in an office every day, pay to commute etc.
While they’d happily share their experience, they may be less willing if it involves paying for childcare to cover their commute.

I have no doubt that happens in some workplaces, but at my DS's, which is one of the UK's biggest insurance/financial services firms, the senior staff are on very attractive pay bands/scales with very attractive bonuses on top. My son's direct manager is on double my son's pay, so for his firm, it's nothing to do with the senior staff not earning much more than the graduates.

caffelattetogo · 23/09/2026 09:50

Badbadbunny · 21/09/2026 07:46

Nail on the head. It’s another way in which our young are being shafted. MyDS is the same, he goes into the office virtually every day but is often disappointed that there’s no one in his team there despite them saying they would be, meaning his training is very slow and often there’s literally no one “free” on Teams for him to ask for advice/help etc. When I was a trainee, if none of my immediate colleagues were around, I’d at least have passing acquaintance with other depts and have an idea who they were, what they did and I’d know who was mostly likely to help me. In my sons office, everyone other than his immediate team are complete strangers - he doesn’t know if they’re trainees or bosses, doesn’t know what team they’re in as it’s all hot desking. Over the months he has asked random workers but they have turned out to be in completely different depts doing very different things so couldn’t help.

the problem in many workplaces is that senior staff used to be well paid - well paid enough to be able to have a spouse work part time or to afford wraparound or an au pair.
Pay bands have flattened to the point where experienced staff with 20 years on the job are often paid not much more than new graduates, so there’s not that freedom for them to be in an office every day, pay to commute etc.
While they’d happily share their experience, they may be less willing if it involves paying for childcare to cover their commute.

CuriousToad · 21/09/2026 11:52

I agree with WFH being vital for people with caring responsibilities. I’m part time hybrid so I can do the school pick up. My office days, I have to leave the office at 2 to guarantee I can definitely make be at school for 3:20. WFH days, I don’t leave the house until 3.

On my WFH days, I can easily stay if a meeting runs over, I need to finish a task or someone comes to me with something at the last minute. We have excellent policies about TOIL or adjusting hours so it’s no problem. Whereas in the office I can’t do any of that, and it has caused problems for colleagues.

I’ve never known anyone take the piss though. Very occasionally a school aged child might be home sick or on a half day while parents WFH.

BCBird · 21/09/2026 11:09

I was working from.jime during Covid. I hated it because I live alone. I stuck to my contracted hours but there were loads of people who treated it as extended leave. I am afraid that people have spoilt it gor the genuine people. I am baffled how anyone can be working from home and looking afrer a child. Speech therapy need is already on the increase- this will no doubt continue to rise.

CheeseMakesMeFart · 21/09/2026 09:08

Pandersmum · 18/09/2026 17:00

Sadly in my experience the biggest ‘abusers’ of the WFH flexibility are those avoiding childcare costs and looking after children whilst working. Mistakes happen because of poor concentration, and when challenged (however professional the management approach) is followed by tears and cries of high childcare costs, all having consumed significant amounts of management time to try and manage /investigate.
Productivity drops are not made up in the evenings etc.
I think this may damage the reputation of working parents.

As an employer, is it really my responsibility to subsidise a working parent by tolerating substandard word output?

Going forward - the option of offshoring jobs to lower cost countries or greater use of AI agents will definitely reduce the number of jobs available in the UK … and if a job can be done WFH, it really can be done anywhere in the world.

So the unions / government requesting greater workplace flexibility in UK would do well to remember that global organisations really can choose where they employ people and the UK is looking increasingly unattractive.

Agree with you. I work hybrid but have full wrap around care in place because it's not possible to look after them and work effectively.

85reasons · 21/09/2026 09:07

That article conflates having work flexibility with permanent ongoing arrangements to work from home. I don't think there are many employers who won't agree to flexibility around nativity plays, caring needs (to a reasonable degree), etc. That is very different to agreeing that employees should permanently be mostly based at home.

There is a happy medium between where we were say 20 years ago with people feeling guilty when home commitments collided with work, and Covid lockdown. There is a huge loss for young people if they are not around other people in the workplace - not that they would agree, most of the ones who work in my team are the most reticent at coming into the office. Yet they are really struggling with learning the social skills required to move into more senior positions. They seem to feel like promotion should be inevitable once they've completed their tick-box set of tasks, when in reality to become more senior they need to be able to influence, read social cues, deal with difficult stakeholders, and be comfortable engaging with a range of different people and situations. You just cannot learn that on a Teams call.

Badbadbunny · 21/09/2026 07:46

Glummballs · 20/09/2026 22:43

I know there’s a narrative that the push back to the office is all about control but there are perfectly legitimate reasons for it.

I learned my job from working alongside senior and more experienced colleagues. That was working side by side with them, as ad hoc and unplanned things happened. They were also physically there when I had small questions to ask. It was invaluable.

Our trainees now have none of that. They’ll see the odd senior person once a week, on the off chance their office days marry up together. It’s piss poor in comparison; absolutely shit in fact. They can’t learn in isolation, sitting in their spare room, and no, video calls are not an adequate substitute.

Edited

Nail on the head. It’s another way in which our young are being shafted. MyDS is the same, he goes into the office virtually every day but is often disappointed that there’s no one in his team there despite them saying they would be, meaning his training is very slow and often there’s literally no one “free” on Teams for him to ask for advice/help etc. When I was a trainee, if none of my immediate colleagues were around, I’d at least have passing acquaintance with other depts and have an idea who they were, what they did and I’d know who was mostly likely to help me. In my sons office, everyone other than his immediate team are complete strangers - he doesn’t know if they’re trainees or bosses, doesn’t know what team they’re in as it’s all hot desking. Over the months he has asked random workers but they have turned out to be in completely different depts doing very different things so couldn’t help.

Badbadbunny · 21/09/2026 07:37

ChimpanzeeThatMonkeyNews · 20/09/2026 22:36

The government can’t expect us to just forget how well wfh worked during Covid.

It didn’t. Lots of things didn’t work at all or were inefficient. We just put up with it because it was an international crisis. It “worked” for some, but on a bigger scale we still havn’t recovered and havn’t regained the lost productivity/efficiency.

Disturbia81 · 20/09/2026 22:53

winterwonder1 · 18/09/2026 10:37

Honestly, I think some people will always skive - in offices or not - if they aren't managed. I used to work in an office with a man who would spend most of the day playing solitaire or drifting round the office distracting other people and was never challenged. But that's a management failure, not a flexible working failure.

Yes I’ve always know people who do fuck all in the office, and distracted everyone else. Flexible working is great. Managers just need to be more smart in identifying the pisstakers

Glummballs · 20/09/2026 22:43

I know there’s a narrative that the push back to the office is all about control but there are perfectly legitimate reasons for it.

I learned my job from working alongside senior and more experienced colleagues. That was working side by side with them, as ad hoc and unplanned things happened. They were also physically there when I had small questions to ask. It was invaluable.

Our trainees now have none of that. They’ll see the odd senior person once a week, on the off chance their office days marry up together. It’s piss poor in comparison; absolutely shit in fact. They can’t learn in isolation, sitting in their spare room, and no, video calls are not an adequate substitute.

ChimpanzeeThatMonkeyNews · 20/09/2026 22:36

The government can’t expect us to just forget how well wfh worked during Covid.

caffelattetogo · 20/09/2026 20:55

Badbadbunny · 18/09/2026 14:55

Nail on the head. Especially the point re "the glue". There's a small firm where I used to work where there was a receptionist who'd literally been there since the year dot - she racked up 50 years service before she retired. She'd seen all the staff/owners come and go, and most of the clients come and go. She was the ONLY constant in the place over those 50 years. Literally everything else had changed including office location, computerisation, etc. At first she was one of several receptionists/typing pool, but over the years, with computerisation, she ended up the only person in admin/reception. The owners at the time of her retirement decided they didn't need a receptionist as they believed her post was well covered in her lunch hour and in her 6 holiday weeks by random other staff answering the phone and going to the door when the bell rang. The place virtually fell apart within weeks of her retirement. That's no exaggeration, I still did ad-hoc work for the firm, still knew some of the staff, some of the clients, etc. She was very badly missed as she was indeed "the glue that held the firm together" and it was only when she wasn't there keeping things moving that they realised the void that she'd left behind. They took on a new receptionist, but due to the time gap between the old one leaving and the new one starting, so much had been lost as there'd been no transition/cross training. The owners merely thought she answered the phone and opened the door, and remained blissfully unaware of everything else she did that was "invisible" and done without fuss nor fanfare simply because she'd been doing it for decades! She wasn't "missed" during her lunch hours or annual holidays because she'd been pro-active to get ahead with things like ordering supplies, job planning, diary organisation, etc. i.e. to "cover" short absence periods, but that all fell apart when she retired for good.

Edited

I agree. There have been people, usually women, in every workplace I’ve known that quietly run the whole business (much more so than the CEO). They’re usually badged as ‘admin’ and paid a bare minimum, where really they should be on a fortune because they are irreplaceable.

Newstartplease24 · 18/09/2026 22:44

The pay just doesn’t cover a traditional commitment to full time in the office. City adjacent housing is too expensive, commuting is too expensive, and too long, childcare too expensive relative to salaries to expect people with children to devote that much of their personal resource for so little. Now if you could keep a spouse, who didn’t have to work - then who cares if you can’t make 6pm nursery pick up, you won’t be struggling to get a meal on the table at 8pm as your hungry kids scream as they are already fed, you won’t have to be ironing for 6am next day at midnight. But that’s what full time office presence means, and it’s a shit life.
maybe it does work better in some jobs. Do they want to pay for it?

leavingonajetplane76 · 18/09/2026 19:00

I've WFH for the last 20 years. I set my own diary, so could be away 6 nights a week or WFH 5 days a week. It varies. I'm trusted to do this and I can easily turn my laptop on at 5:30am and shut off at 11pm. My dc are adults so no childcare issues, I don't have a pet. But I honestly, hand on heart, am way more productive then if I go into the office for Meeting then hot desk for the afternoon

Motheranddaughter · 18/09/2026 18:46

It should definitely be up to the business to decide
We brought everyone back in after COVID
A few left ,I could have guessed who would leave and I was glad to see the back of them
We all had to work hard to get things back on track otherwise the business would have gone down the pan and nobody would have been working from anywhere
We do offer the flexibility but for WFH it’s very limited

Ladybarnaby · 18/09/2026 18:37

dustabsorber · 18/09/2026 11:40

I wouldn't mind if they were working from home, a lot are taking up tables in my local café.

I agree!

GroveInn · 18/09/2026 18:18

redannie18 · 18/09/2026 18:13

I would agree with this.

I have recently had a career change and am in a corporate job for the first time ever. I am a middle aged and experienced and even I find it hard to know who and how to ask for information. BUT I still find WFH better as when I'm in the office there is such a fragmented team there it can also be hard to get info. So I am sitting next to my boss, but he is on teams mtgs all day, at least when I am WFH if I book a 1 to 1 with him I know I have x time with him. If I was younger, less confident and just less experienced in the workplace I think I would really struggle to integrate and get the hang of things.

I think what would work better is hybrid but everyone one on the same or similar schedules so proper communication could happen in the workplace, being in the office feels like a formality box ticking exercise rather than a useful constructive situation.

I will say though that I am delighted with my current role and its fairly senior and not something I could ever have done it it was full time in the office, I'm disabled and just never dreamt I'd be able to do a full time job again.

I am glad your job is working out for you!

Yes, there is no coordination. My child is at one of the ‘big four’ firms in London. And she goes in most days, hoping to see a manager there. But even if they say they are coming in, they often don’t. Then she feels she has come in for nothing as there is nobody to speak to her about a particular project and she is sitting with people from other teams who can’t help her. It’s very frustrating and I can see it is affecting her morale. She feels quite lost. If there was more coordination, then it would be much better. and despite being Gen Z, she doesn’t love staring at a screen all day.

In my job, I see it as my priority to look after my trainees. I try and meet them in person as much as I can. Our meetings are face-to-face so they can learn and understand all the issues and also the subtleties of communication, teamwork and negotiation etc.

redannie18 · 18/09/2026 18:13

GroveInn · 18/09/2026 15:29

I am often a lone voice on this kind of thread so won’t say too much. But I can say that there is a generation of young people who are starting work and really struggle without being able to consult managers easily in the office. They need to learn and have role models there sometimes. They have queries which they feel embarrassed to put in an email or a teams chat but could be easily answered by a quick question face-to-face. A lot of skills are learned by face to face interactions and watching others work together, communicate and negotiate.

I support hybrid working. But we do need senior people to be in the office so that young people can learn from them. Yes some young people can’t come in and have to wfh so flexibility is needed. But many others want to come in and learn. We already have a generation with anxiety who are scared of even answering calls. We are letting the next generation down again.

Edited

I would agree with this.

I have recently had a career change and am in a corporate job for the first time ever. I am a middle aged and experienced and even I find it hard to know who and how to ask for information. BUT I still find WFH better as when I'm in the office there is such a fragmented team there it can also be hard to get info. So I am sitting next to my boss, but he is on teams mtgs all day, at least when I am WFH if I book a 1 to 1 with him I know I have x time with him. If I was younger, less confident and just less experienced in the workplace I think I would really struggle to integrate and get the hang of things.

I think what would work better is hybrid but everyone one on the same or similar schedules so proper communication could happen in the workplace, being in the office feels like a formality box ticking exercise rather than a useful constructive situation.

I will say though that I am delighted with my current role and its fairly senior and not something I could ever have done it it was full time in the office, I'm disabled and just never dreamt I'd be able to do a full time job again.

JackGrealishsCalves · 18/09/2026 18:02

My bugbear where I work (very large company) realised during COVID that people can be located all over the country and still collaborate with Teams.
Now post COVID we are being pushed back into the workplace but NONE of my current team are based in my office so guess what, we communicate on Teams.
Pre COVID working in IT your whole project team was one place, but not anymore. Oh and they don't encourage travelling as that costs them money.
Bloody hilarious

JustTryingToBeMe · 18/09/2026 17:51

TeaIsLovely · 18/09/2026 11:57

I agree. I manage 20+ offices globally. The constant “can’t do the call as “I’m waiting for a delivery, I have a plumber in, I need to X Y Z” drives me insane. London employees with London weighting should come in and stick to their hybrid working policy. I mean, you moved out to the sticks and still getting paid a London wage…come on. Other countries have the same issue. Management in a lot of companies see it as a brilliant opportunity to reduce floorspace, close offices and save a lot of money. And that’s when employees start to make a fuss “yeah but, no but”. It’s a massive sinking ship.

I completely agree with you. Our productivity is going down in this country which makes us far less able to compete on the global markets. This is a major problem and particularly at the moment with a burgeoning national debt we need to do something about it.

JustTryingToBeMe · 18/09/2026 17:49

LlynTegid · 18/09/2026 11:26

So the answer is hybrid working with a greater office attendance say for the first six months, and anyone having the option to be in an office more than the minimum.

I’m afraid I would argue it still isn’t that simple. Knowledge transfer is a permanent process; it doesn’t stop after six months. I see long-standing staff who are far less efficient today than they were pre-Covid so everybody is affected.

SoozyWoozy5 · 18/09/2026 17:07

JacquesHarlow · 18/09/2026 10:40

If people are taking the piss it’s poor Management. If they are piss takers, they would be doing it regardless of where they were.

Completely disagree @ExtraOnions . I have literally seen people who hide for much longer than they would do if they were in plain sight.

People who go off for two and a half hours because their mother needs to be taken to hospital. They don't book leave, they don't work later to compensate, they just feel entitled that they can be "flexible".

Folk who have busy childcare and collection commitments, who block out their calendar in so many places that it's impossible to hold regular meetings.

There's dozens upon dozens of examples I could offer. But so much of it comes from the fact that once someone is in their home environment, they feel psychologically that "they' call the shots, and that the only metric that matters is "judge me on my output", irrespective of their availability to actually support team mates and collaborate with others.

And you say "poor Management" (sic) but come on, so many managers are complicit in the UK because they want the same 'benefits' and don't care.

Don't get me started on the folk who refuse to ever turn their camera on because "they can be just as productive without it on" and "no one will get to see my home etc"

This!

Skippythebeercan · 18/09/2026 17:03

This really get my hackles up as the conversation around working from home is always very selfish. Generally its 'I' work well from home, 'I' get great performance reviews and work from home. 'I' get so much more done at home.

I genuinely care about my profession and firmly believe that there is so much about office chatter, over hearing phone calls and general discussion that is so incredibly valuable. Not just at the start of your career - although I think we will end up letting down an entire generation, but all the way through. Discussion about new regulation, gossip of an incident that you realise means you need to tighten up something on you own project, its all important stuff and is just completely lost if everyone is operating in their own silos at home.

I'm not against flexibility, or some home working but I do genuinely think that people need to be in the office for a few days each week.

Pandersmum · 18/09/2026 17:00

Sadly in my experience the biggest ‘abusers’ of the WFH flexibility are those avoiding childcare costs and looking after children whilst working. Mistakes happen because of poor concentration, and when challenged (however professional the management approach) is followed by tears and cries of high childcare costs, all having consumed significant amounts of management time to try and manage /investigate.
Productivity drops are not made up in the evenings etc.
I think this may damage the reputation of working parents.

As an employer, is it really my responsibility to subsidise a working parent by tolerating substandard word output?

Going forward - the option of offshoring jobs to lower cost countries or greater use of AI agents will definitely reduce the number of jobs available in the UK … and if a job can be done WFH, it really can be done anywhere in the world.

So the unions / government requesting greater workplace flexibility in UK would do well to remember that global organisations really can choose where they employ people and the UK is looking increasingly unattractive.

Skippythebeercan · 18/09/2026 16:57

Mangelwurzelfortea · 18/09/2026 13:11

Flexible working has meant I can be a full-time mum to my kids AND work full-time (and yes I put the hard yards in! Just had another glowing appraisal). Getting rid of it shuts women out of work.

There are loads of great things about working in an office, and I think it's the right thing for young people at the start of their careers - they need that cameraderie and mentorship - but for older people who can work autonomously, commuting to an office (other than for occasional meetings) is just an expensive and pointless hassle.

Who will mentor them if all the senior members of staff are at home?