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AIBU?

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AIBU to ask for a radiator in the small entry hall? Moody builder.

52 replies

Beingseenisneedy · 16/09/2026 06:47

Hi all, we're having a new heating system put in. New radiators all round, but the builder has missed out an entry hall.
It's a tiny cupboard size room that leads into the kitchen.
Has a small window and three outside walls.
Do we ask him to add a radiator in this room or just use a plug in to save money and hassle.
Builder has been a nightmare, so don't want to prolong it all and he'll probably be moody and charge a ridiculous amount on top.
All but 2 radiators are in and just needs rebalancing.
Wwyd?
Thanks.

OP posts:
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Beingseenisneedy · 19/09/2026 12:00

BlueMum16 · 18/09/2026 18:37

I don't understand how or why people pay before they are happy with the work. Materials maybe. But a large amount (50% maybe) should be payable on completion of satisfactory work.

I had building work a while ago. £30k. He didn't even want stage payments. All on completion. Once I was happy with everything. This work when on for about 6 or 7 weeks

Patio was £15k. He wanted payment of materials on delivery and stage payments over two weeks. Fine.

Other trades I've had - kitchen, flooring, decorating is on completion with maybe a 10% deposit.

Lesson learnt for sure. He was great to start with, trusted him as came recommended and does a lot of work locally.

OP posts:
Beingseenisneedy · 19/09/2026 11:56

justsayingthat · 18/09/2026 18:35

I had exactly the same issue when we had renovations recently- radiator removed from wall in hallway (also small), and some walls were removed/ layout changed… and radiator not put back in. I was nervous about asking about it, as the plumbing for the other rads had already all been done. However, I had a word with myself and thought ‘I’m not paying thousands of pounds for work that I’m not going to be happy with overall’. We needed that rad in the hallway because its, a) right by the front door, b) where all the damp coats get hung up c) the only heating in the entire hallway/ stairs/ landing area. So, I bit the bullet and told him I wanted the rad out back in. He was a bit huffy, but did it. Luckily, there were nearby heating pipes to connect it to (in adjacent downstairs loo) and we were not at the point where any plastering or decorating had started.
I would say that you need to get him to do it, even if it adds to the cost. You do not want the hassle or cost of using an electric heater long term.

Edited

Thanks. Well done for having the courage to do it. It's frustrating that you pay so much yet they make out they're soing clients a favour.
it's where our coats will be too. Has already been plastered, but he should have put it in as it was on the list.
We are having it done whilst in another city, which doesn't help.

OP posts:
BlueMum16 · 18/09/2026 18:37

Beingseenisneedy · 18/09/2026 18:27

He must have a treasure trove of arguments, excuses, deflections etc. It's infuriating, especially when you just want them to finish the job.
We've paid pretty much all of it, what's left is a sum I'm sure he can afford to lose, hence the behaviour.

I don't understand how or why people pay before they are happy with the work. Materials maybe. But a large amount (50% maybe) should be payable on completion of satisfactory work.

I had building work a while ago. £30k. He didn't even want stage payments. All on completion. Once I was happy with everything. This work when on for about 6 or 7 weeks

Patio was £15k. He wanted payment of materials on delivery and stage payments over two weeks. Fine.

Other trades I've had - kitchen, flooring, decorating is on completion with maybe a 10% deposit.

justsayingthat · 18/09/2026 18:35

I had exactly the same issue when we had renovations recently- radiator removed from wall in hallway (also small), and some walls were removed/ layout changed… and radiator not put back in. I was nervous about asking about it, as the plumbing for the other rads had already all been done. However, I had a word with myself and thought ‘I’m not paying thousands of pounds for work that I’m not going to be happy with overall’. We needed that rad in the hallway because its, a) right by the front door, b) where all the damp coats get hung up c) the only heating in the entire hallway/ stairs/ landing area. So, I bit the bullet and told him I wanted the rad out back in. He was a bit huffy, but did it. Luckily, there were nearby heating pipes to connect it to (in adjacent downstairs loo) and we were not at the point where any plastering or decorating had started.
I would say that you need to get him to do it, even if it adds to the cost. You do not want the hassle or cost of using an electric heater long term.

Beingseenisneedy · 18/09/2026 18:31

Certainly won't be recommending.
He also weirdly seems to think we'll get him back for future jobs.

OP posts:
Beingseenisneedy · 18/09/2026 18:27

AlwaysExtraHot · 18/09/2026 09:00

Agree with this. His argument is so flimsy, it's laughable.
I hope you haven't paid already? That's the best way for you to get him to finish the job, I think – payment once the work is complete ie all is made like for like.

He must have a treasure trove of arguments, excuses, deflections etc. It's infuriating, especially when you just want them to finish the job.
We've paid pretty much all of it, what's left is a sum I'm sure he can afford to lose, hence the behaviour.

OP posts:
Beingseenisneedy · 18/09/2026 18:24

SALaw · 18/09/2026 09:20

So it’s not plumbed in? I think I’m as confused as the builder by all this.

The builder isn't confused, he knows exactly what is needed, just doesn't want to do it.
We have plumbed in radiators in each room, except the one room he left out, even though it had a radiator before the works began.

OP posts:
Tryagain26 · 18/09/2026 10:38

SALaw · 18/09/2026 09:20

So it’s not plumbed in? I think I’m as confused as the builder by all this.

OP is saying if the plumber continues being difficult about plumbing in a radiator she will just buy a plug in one instead. I thought that we very clear from her post.
She isn't expecting the builder to plug one in she wants him to plumb one in as agreed.
I don't think the builder is confused just difficult.

Tryagain26 · 18/09/2026 10:36

Tryagain26 · 18/09/2026 10:28

I agree, I thought all entry halls had radiators in them as standard.
OP if the quote included the hall way then you should ask them to put one in because you will be paying for it and they should do what you asked them to.
What does the quote say?

Sorry ive just seen your update.
He sounds terrible. If he took a radiation out of the hall he should put another one in. Tell him that was the agreement and you aren't going to pay him untill he finishes the job. And then I'd tell all my friends to avoid using him

Tryagain26 · 18/09/2026 10:28

Pinkissmart · 16/09/2026 07:19

Not sure why so many people are questioning a radiator in the entrance? Have they forgotten about wet shoes/ coats in the winter? It would be so handy to have somewhere out of the way to dry them. Coat hooks right above? Perfect!

If you agreed to the radiator, do it. If you forgot to mention it to him, just ask nicely and put up with the grumpiness. It’s a tactic.

When I had my central heating put in, the plumbers took a shortcut we specifically asked them not to do, so we made them fix it. Bloody children masquerading as men.

Edited

I agree, I thought all entry halls had radiators in them as standard.
OP if the quote included the hall way then you should ask them to put one in because you will be paying for it and they should do what you asked them to.
What does the quote say?

SALaw · 18/09/2026 09:20

Beingseenisneedy · 17/09/2026 09:01

By electric i was meaning the plug in ones you'd buy from B&Q and such.
Otherwise they're all plumbed in with copper pipes coming out of the walls.

So it’s not plumbed in? I think I’m as confused as the builder by all this.

AlwaysExtraHot · 18/09/2026 09:00

BlueMum16 · 17/09/2026 19:49

If he's taken it out he needs to replace it.

Do not pay him until you have a job you are happy with.

Agree with this. His argument is so flimsy, it's laughable.
I hope you haven't paid already? That's the best way for you to get him to finish the job, I think – payment once the work is complete ie all is made like for like.

BlueMum16 · 17/09/2026 19:49

If he's taken it out he needs to replace it.

Do not pay him until you have a job you are happy with.

Beingseenisneedy · 17/09/2026 19:17

Thank you, it is frustrating but he is booked up and so doesn't want to go backwards, which is understandable but it's not like we're just adding stuff on willy-nilly.

OP posts:
TheeNotoriousPIG · 17/09/2026 10:38

I have an unheated entrance way. It's part of an extension that isn't very well insulated at all. The cold seeps through into the next rooms, so I can't dry clothes- or stinky work clothes- in the utility room in the winter, and the nearest plug socket is far away and entirely occupied. I can, however, use it as an extension of my fridge, because it's so cold that it keeps fruit and vegetables fresh for days. Also, if you're clumsy like me (and my pets), a plug-in one wouldn't be a good idea due to the wires being a trip hazard!

Admittedly, a plug-in one would be cheaper, but I'd have a regular radiator put in any day of the week. I've just been told that I can enquire and then pay for it myself (in a rented house).

CasperGutman · 17/09/2026 10:12

Beingseenisneedy · 17/09/2026 08:59

Just photos that there was one there and on the list of where to position each radiator.
Thing is, he doesn't take such as evidence as he'll say we possibly changed our minds at a later date and said not to do it. He's got all the excuses to cover himself.
We brought it up ages ago, and a professional would say, no problem, I'll add one on, not throw his hands up and say No, no, no!!! You didn't ask for that!

His excuse is ridiculous. You've shown evidence that a radiator was wanted, and was priced for. He's just asserted that "possibly" you changed your mind later, but he doesn't really recall clearly and has no actual evidence of any such change of mind? It's shameless! I know who a court would believe.

Beingseenisneedy · 17/09/2026 09:42

KiwiFall · 17/09/2026 09:26

If there was one before and you want one then there should be one. Most builders/tradespersons we’ve had have never been moody and in my previous job I worked with a lot.

All you can do is insist there was one there before, you want one, it was agreed etc. Just be polite and professional. I wouldn’t worry about upsetting him as unlikely you would pick him to do anything for you again. If it was in the quote it’s in the contract.

Also any job the tip is arrange for the builder to walk through the whole house at the end. Ideally a day or two after they have left (so you can see if any issues) you go through any issues that need fixing. Then when these issues have been resolved you pay them. We’ve always worked with builders on this basis, to be fair most suggest this before we do.

How I wish ours were sensible and professional like this!
They were when we got them, but the moment they were fully in, he started behaving as he is now.
He knows we'd rather have the work finished than upset him and possibly walk off.

OP posts:
KiwiFall · 17/09/2026 09:26

If there was one before and you want one then there should be one. Most builders/tradespersons we’ve had have never been moody and in my previous job I worked with a lot.

All you can do is insist there was one there before, you want one, it was agreed etc. Just be polite and professional. I wouldn’t worry about upsetting him as unlikely you would pick him to do anything for you again. If it was in the quote it’s in the contract.

Also any job the tip is arrange for the builder to walk through the whole house at the end. Ideally a day or two after they have left (so you can see if any issues) you go through any issues that need fixing. Then when these issues have been resolved you pay them. We’ve always worked with builders on this basis, to be fair most suggest this before we do.

NancyThompson · 17/09/2026 09:21

You should ideally have a radiator there - when the engineer did the heat loss calculations for our heat pump, he was adamant on that.

It will be ridiculous to use an electric radiator instead - they're expensive to run, whereas one extra small radiator in an entire heating system will barely move the dial on the running cost.

backformoreofthesame · 17/09/2026 09:18

We have a radiator in a small porch that we leave off - makes the room a thermal buffer zone. It’s never freezing we be are not chucking vast amounts of heat through the external walls ( not your question I know ! )

Beingseenisneedy · 17/09/2026 09:12

I've messaged him, so will see what he says, if he kicks off, I'll just leave it to be honest. As they weren't individually priced, he'll find a way to say he'd qouted for the ones already there.
He finds ways to get out of everything.

OP posts:
AlwaysExtraHot · 17/09/2026 09:02

Beingseenisneedy · 17/09/2026 08:59

Just photos that there was one there and on the list of where to position each radiator.
Thing is, he doesn't take such as evidence as he'll say we possibly changed our minds at a later date and said not to do it. He's got all the excuses to cover himself.
We brought it up ages ago, and a professional would say, no problem, I'll add one on, not throw his hands up and say No, no, no!!! You didn't ask for that!

Well, if you CBA with his behaviour (and he does sound infuriating and very unprofessional), just tell him you'll leave the radiators at that, then, and he needs to take off the time/parts/whatever from the bill to reflect that he hasn't made a like-for-like replacement.

Beingseenisneedy · 17/09/2026 09:02

Certainly won't be any flirting, we are paying him a huge amount for the work agreed.

OP posts:
Beingseenisneedy · 17/09/2026 09:01

CasperGutman · 17/09/2026 08:42

I'm confused. When you said the radiator in the entrance area was electric I decided you were being unreasonable. If the job the builder quoted for is a replacement wet central heating system including boiler and associated radiators, then of course he won't have included for replacing an electric radiator. It's not part of the heating system he's replacing.

But I've now seen your latest update saying that by "electric radiator" you meant a "plumbed in" one. Why would you say a normal hot water radiator was electric? OTOH, why would an electric radiator be plumbed in?

By "plumbed in" do you mean "supplied with hot water from the boiler"? Or do you mean "permanently wired up to the mains (I know wiring isn't plumbing, but sometimes people use the word loosely). If it's the former, YANBU. If it's the latter, YABU.

Edited

By electric i was meaning the plug in ones you'd buy from B&Q and such.
Otherwise they're all plumbed in with copper pipes coming out of the walls.

OP posts:
Beingseenisneedy · 17/09/2026 08:59

Just photos that there was one there and on the list of where to position each radiator.
Thing is, he doesn't take such as evidence as he'll say we possibly changed our minds at a later date and said not to do it. He's got all the excuses to cover himself.
We brought it up ages ago, and a professional would say, no problem, I'll add one on, not throw his hands up and say No, no, no!!! You didn't ask for that!

OP posts:
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