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AIBU?

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AIBU to refuse a tenant's vulnerable guest staying in my HMO?

367 replies

Poster555 · 12/09/2026 08:48

NC for this. I know landlords aren’t always popular here.

I own and manage a few HMO’s in a nearby city. All legal requirements fulfilled, and normally have long term tenants.

I woke this morning to a host of missed calls.
One of the tenants, who has been fine for several years, invited his friend/ relative to stay for a temporary period as she was having issues with her landlord.
He did not discuss this with me or the other tenants.

Tenants are of course allowed visitors, including overnight for a day or two ( longer if they are visiting from abroad, etc. it’s pretty flexible).
The Tenancy Agreement is very clear that visitors visit the person, and they should never be left unsupervised in the property or given a key.

Around 6 weeks ago I was at the property for a routine treatment. The visitor was there alone. I had to ask her to leave as harmful chemicals were being used.

I had a chat with the tenant later and he explained it was a one off emergency.

It later transpired after complaints from other tenants and some unexplained damage that she was living in the property.

That was a problem. She had no primary address elsewhere and her presence took the property into the next level of HMO, meaning it needed to be registered.
The penalties for not registering when required are severe.

I told the tenant he needed to tell her to leave.

He did so and was met with a lot of resistance, but eventually she went, only to return in the early hours some days later. He felt he had to let her in.

He asked for my help to get her to leave. She refused, saying the council had told her that I’d have to get a court order to evict her.

Legal advice was that he invited her in and once he told her she was no longer welcome we could change locks when she was out.

She actually went out without a key and whilst she was gone he put her belongings in a locked shed outside, offering to open it when she needed.

That was about a week ago. I thought it was sorted. The calls in the early hours were from my tenant and the police asking if I would agree to her staying the night.

I would have said no and fortunately as they couldn’t reach me she was not allowed in.

This woman clearly has problems. I’d say she is vulnerable, but the same council that was advising her not to leave my property, whilst refusing any sort of practical assistance, would also be the ones taking action against me for running an unlicensed HMO.

The tenant is being bullied by so called friends to let her stay. He is under a lot of pressure but I’ve had to tell him that if he lets her stay I will have to take steps to evict him.

I have told him that I will speak to any official bodies that are trying to pressure him, and to the ‘friends’
I wasn’t expecting to speak to the police at 2-3 am though. Apparently they weren’t happy with me and thought the tenant should be able to take her in.

OP posts:
Poster555 · 12/09/2026 11:57

VointofPiew · 12/09/2026 11:53

"One of the tenants, who has been fine for several years, invited his friend/ relative to stay for a temporary period as she was having issues with her landlord."

She isnt a stranger either.

She’s a stranger to me and the other tenants.

I do all of my due diligence checks for tenants. I know almost nothing about this woman. For all I know she doesn’t even have a current right to raise in the UK - which is another potential fine.

It’s not like letting a known person into your own home.

It’s completely different as a landlord as we are already known to the council, and it’s the other tenants who will be inconvenienced.

OP posts:
VointofPiew · 12/09/2026 11:57

GroundCloves · 12/09/2026 11:35

You mean you ignore the concerns of most of your tenants and expect them to not get what they have paid for, for them to incur expenses due to damage and expect them to live in an illegal HMO?

Tenants are usually fine with the idea they can have visitors and help people they know with less than them.

Pumpkindice · 12/09/2026 11:56

shockmethen · 12/09/2026 11:35

Can you though? You can’t with squatters can you?

It's the same as if she was drunk and turned up to your house and expected to stay. She's a guest, who was asked to leave, nothing more.

VointofPiew · 12/09/2026 11:56

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I can advise the OP what to do based on similar things I have done if she wants to help.

VointofPiew · 12/09/2026 11:55

shockmethen · 12/09/2026 11:37

Pretty sure you’d care about the law when you are charged and slapped with a hefty fine of thousands.

No, I'd just work with the council to get the woman legally housed. Either by me or someone else.

MaggieMop · 12/09/2026 11:54

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VointofPiew · 12/09/2026 11:54

Poster555 · 12/09/2026 11:51

Sadly not yet.

Have you spoken to the council?;

dustabsorber · 12/09/2026 11:53

Imagine what a lefty labour / green alliance would be like.

VointofPiew · 12/09/2026 11:53

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"One of the tenants, who has been fine for several years, invited his friend/ relative to stay for a temporary period as she was having issues with her landlord."

She isnt a stranger either.

MaggieMop · 12/09/2026 11:52

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Poster555 · 12/09/2026 11:51

IronEverything · 12/09/2026 11:49

Thank god you posted OP. If you hadn't then @VointofPiew would have never reached out to house this woman for you and solve all your problems.

Has she already PMed you her address?

Sadly not yet.

OP posts:
MaggieMop · 12/09/2026 11:50

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IronEverything · 12/09/2026 11:49

Thank god you posted OP. If you hadn't then @VointofPiew would have never reached out to house this woman for you and solve all your problems.

Has she already PMed you her address?

MaggieMop · 12/09/2026 11:48

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dustabsorber · 12/09/2026 11:45

Addicts need to be left to hit rock bottom.

GroundCloves · 12/09/2026 11:44

In terms of throwing a vulnerable woman out - the council won’t bother to help her unless she is properly homeless. Throwing her out may well be what is necessary for her to be housed by the council

TheSunBeatsDown · 12/09/2026 11:43

I am a landlord and I would not allow the person to enter the property.

The reason housing and the police want her to enter is probably because she's said she is living there and so the legal responsibility to house her goes away.

I wouldn't allow this for her benefit.

The other tenants will object, she's coming in at 2/3am which suggests all kinds of issues and the person renting doesn't want her there either.

I've seen a cuckooing situation before where one unstably housed person was 'pressured' by others to take in some other people who just started sleeping in the lounge, they turned out to be drug dealers in town for a few weeks.

Just because she's a woman doesn't mean she is not a drug dealer or has other issues which will not be contained in your property and require the housing authorities and social services to step up and help her (they will try to run away or dump her on you).

It's very sad, but presumably others in the house have the right to peace and quiet and not to be woken up at 2/3am by this type of thing.

I'd protect the existing tenant first, they are the ones you have a contract with.

It's rarely a question of needy person vs not needy person, they will all be vulnerable in different ways and you need to follow the law and help them seek housing within the system, them sleeping on a sofa does not do that, otherwise they would have sorted it these past few weeks when they were unofficially there.

parakeet · 12/09/2026 11:43

Createausername1970 · 12/09/2026 09:53

What's the opposite of "first post nails it"?

First post screws it?

shockmethen · 12/09/2026 11:37

VointofPiew · 12/09/2026 09:44

Yeah I probably would. I'd not throw out anyone on the streets if I had the proximity and power to help them. That's not how I have been raised and I don't give a single shit about laws or policies. I care about humans. I'd let her stay off the books.

Pretty sure you’d care about the law when you are charged and slapped with a hefty fine of thousands.

GroundCloves · 12/09/2026 11:35

VointofPiew · 12/09/2026 09:54

I do help homeless people in various ways depending on my proximity to the individual. That has i cluded turning a blind eye when a tenant of ours was helping out a homeless mate.

You mean you ignore the concerns of most of your tenants and expect them to not get what they have paid for, for them to incur expenses due to damage and expect them to live in an illegal HMO?

shockmethen · 12/09/2026 11:35

BeEagerRubyBird · 12/09/2026 09:15

It sounds like she's told the council she actually lives there and has a tenancy agreement to get the advice she has. Of course you don't need a court order to remove someone who is effectively trespassing from your property, in fact you can call the police. There is only an 'eviction' if she actually has rights to the property, which she doesn't.

Can you though? You can’t with squatters can you?

shockmethen · 12/09/2026 11:34

VointofPiew · 12/09/2026 09:10

Id not throw out a vulnurable woman on the streets, no.

Even if it means you will be deemed to have broken the law and will be charged and incur significant penalties? I very much doubt you would

Poster555 · 12/09/2026 11:33

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I have sent formal reminders via email
( method stated in Tenancy Agreement ) regarding visitors.

The other tenants only rarely have visitors.

The other tenants are especially unhappy as the visitor is female, whereas when they moved in there were only other males, and they are more comfortable with males.

OP posts:
Watermelongum · 12/09/2026 11:30

MelonSorbet · 12/09/2026 08:59

You sound very over-involved and I find it hard to believe that one long term guest would trigger a change in HMO status.

How on earth is the OP over involved when the legal implications will be on her shoulders? Police involvement, LA advising this person to stay in the property knowing they'll prosecute the landlord if that happens and you think she's over involved?

Landlords often get taken to task on MN (I'm not a LL) but here's one meeting her legal and moral obligations and being told she's over-involved 🙄

MaggieMop · 12/09/2026 11:29

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