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AIBU?

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AIBU to refuse a tenant's vulnerable guest staying in my HMO?

367 replies

Poster555 · 12/09/2026 08:48

NC for this. I know landlords aren’t always popular here.

I own and manage a few HMO’s in a nearby city. All legal requirements fulfilled, and normally have long term tenants.

I woke this morning to a host of missed calls.
One of the tenants, who has been fine for several years, invited his friend/ relative to stay for a temporary period as she was having issues with her landlord.
He did not discuss this with me or the other tenants.

Tenants are of course allowed visitors, including overnight for a day or two ( longer if they are visiting from abroad, etc. it’s pretty flexible).
The Tenancy Agreement is very clear that visitors visit the person, and they should never be left unsupervised in the property or given a key.

Around 6 weeks ago I was at the property for a routine treatment. The visitor was there alone. I had to ask her to leave as harmful chemicals were being used.

I had a chat with the tenant later and he explained it was a one off emergency.

It later transpired after complaints from other tenants and some unexplained damage that she was living in the property.

That was a problem. She had no primary address elsewhere and her presence took the property into the next level of HMO, meaning it needed to be registered.
The penalties for not registering when required are severe.

I told the tenant he needed to tell her to leave.

He did so and was met with a lot of resistance, but eventually she went, only to return in the early hours some days later. He felt he had to let her in.

He asked for my help to get her to leave. She refused, saying the council had told her that I’d have to get a court order to evict her.

Legal advice was that he invited her in and once he told her she was no longer welcome we could change locks when she was out.

She actually went out without a key and whilst she was gone he put her belongings in a locked shed outside, offering to open it when she needed.

That was about a week ago. I thought it was sorted. The calls in the early hours were from my tenant and the police asking if I would agree to her staying the night.

I would have said no and fortunately as they couldn’t reach me she was not allowed in.

This woman clearly has problems. I’d say she is vulnerable, but the same council that was advising her not to leave my property, whilst refusing any sort of practical assistance, would also be the ones taking action against me for running an unlicensed HMO.

The tenant is being bullied by so called friends to let her stay. He is under a lot of pressure but I’ve had to tell him that if he lets her stay I will have to take steps to evict him.

I have told him that I will speak to any official bodies that are trying to pressure him, and to the ‘friends’
I wasn’t expecting to speak to the police at 2-3 am though. Apparently they weren’t happy with me and thought the tenant should be able to take her in.

OP posts:
VointofPiew · 12/09/2026 12:17

GoldenSandy · 12/09/2026 12:15

She is to the home owner.

Have you handed your home over to your son's mate? Bit mean if you haven't.

He wouldnt want that because nobody would cook him dinner.

VointofPiew · 12/09/2026 12:17

Pumpkindice · 12/09/2026 12:14

No recourse means they're only entitled to support from teams specific to those with no recourse. That's not the council housing team, and it's extremely rare to be given any kind of accommodation because no recourse means public funds cannot be used to house them. It's usually only when there's a potential human rights breach/danger to life that it's done, or if something else is uncovered (for example, someone might have no recourse but if they're fleeing domestic abuse from their partner here in the UK they can be supported under special legislation so they're not forced back to live with their abuser)
Generally though, no recourse means what it says - you're allowed in the country on the basis that you're self funding, and if that changes you have to return home.

Do you understand that I've done this before?

GoldenSandy · 12/09/2026 12:15

VointofPiew · 12/09/2026 11:53

"One of the tenants, who has been fine for several years, invited his friend/ relative to stay for a temporary period as she was having issues with her landlord."

She isnt a stranger either.

She is to the home owner.

Have you handed your home over to your son's mate? Bit mean if you haven't.

Pumpkindice · 12/09/2026 12:14

VointofPiew · 12/09/2026 12:04

In the past, Shelter have given me information for local charities that support people with no recourse to public funds. They paid for some form of accommodation. Adult social services also helped with another person in that situation who had mental health issues and/or learning difficulties. I believe that person is now in an adult group home.

No recourse means they're only entitled to support from teams specific to those with no recourse. That's not the council housing team, and it's extremely rare to be given any kind of accommodation because no recourse means public funds cannot be used to house them. It's usually only when there's a potential human rights breach/danger to life that it's done, or if something else is uncovered (for example, someone might have no recourse but if they're fleeing domestic abuse from their partner here in the UK they can be supported under special legislation so they're not forced back to live with their abuser)
Generally though, no recourse means what it says - you're allowed in the country on the basis that you're self funding, and if that changes you have to return home.

VointofPiew · 12/09/2026 12:14

RightOnTheEdge · 12/09/2026 12:12

Are you actually reading the OPs posts?

She's had numerous complaints from the other tenants about this woman and even the tenant she was visiting said he was being bullied into having her stay there!

Yes. Hence why I've advised her what to do.

RightOnTheEdge · 12/09/2026 12:12

VointofPiew · 12/09/2026 11:57

Tenants are usually fine with the idea they can have visitors and help people they know with less than them.

Are you actually reading the OPs posts?

She's had numerous complaints from the other tenants about this woman and even the tenant she was visiting said he was being bullied into having her stay there!

MaggieMop · 12/09/2026 12:11

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rainbowunicorn · 12/09/2026 12:09

Createausername1970 · 12/09/2026 09:53

What's the opposite of "first post nails it"?

Probably 'First post written by idiot desperate to be first post'

VointofPiew · 12/09/2026 12:08

Poster555 · 12/09/2026 12:00

I haven’t spoken to the council, although I will explain the situation if they contact me.

Contact them yourself and explain the situation. Explain that you are illegally housing her but you understand that the council have told her not to leave. They will work with you and move her on themselves.

PrincessofWills · 12/09/2026 12:07

Op you don't need to feel guilty for following and complying with the law.

Landlords are no more responsible for homeless people than sailors are. We don't make up the rules, that's the government's responsibility as is homelessness.

If people feel so strongly about this issue they should email their MP and demand some social justice.

You would be breaking the law and susceptible to criminal charges if you house a person with no right to rent, which is the case here.

Somethinggg · 12/09/2026 12:07

It's not illegal for people with NRPF to be housed, but there's whole categories of them that the council don't have any duty towards. What this means is that nobody can assume they would be able to work with a council to get an NRPF person housed. The council might simply say not our problem, off you go.

rainbowunicorn · 12/09/2026 12:07

VointofPiew · 12/09/2026 09:44

Yeah I probably would. I'd not throw out anyone on the streets if I had the proximity and power to help them. That's not how I have been raised and I don't give a single shit about laws or policies. I care about humans. I'd let her stay off the books.

Hopefully you never become a landlord then. Letting her stay off books is illegal. Insurance would be void, if anything happened to her in the property it could have serious implications for OP. The other tenants should not have to put up with it. Its all very well caring about humans but it is clear in this case that the lady in question has issues, whether these be with mental health, addiction etc. She needs proper help and support through the correct agencies. Having a vulnerable woman staying illegally with no help or support is not exactly going to change her life for the better.

VointofPiew · 12/09/2026 12:06

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As I've said, my house is full because I already help people in need. But I can advise the OP how to help based on my experience of helping others in similar situations to this woman.

VointofPiew · 12/09/2026 12:04

Pumpkindice · 12/09/2026 12:01

She has no recourse to public funds, if the council housed her they'd be breaking the law!

In the past, Shelter have given me information for local charities that support people with no recourse to public funds. They paid for some form of accommodation. Adult social services also helped with another person in that situation who had mental health issues and/or learning difficulties. I believe that person is now in an adult group home.

Pinkbox · 12/09/2026 12:03

I am surprised the police didn’t check on the vulnerability of your tenant and whether this unwanted guest is trying to cuckoo his home. Maybe that could be suggested to them if you have to talk to them again; you could ask them for advice around this topic, which they should know about.

NNforthispost · 12/09/2026 12:02

wfhwfh · 12/09/2026 09:17

It’s a really hard situation but you have to think of your other tenants at the HMO who are entitled to peaceful enjoyment and communal spaces shared only by the usual number of tenants.

The tenant who has allowed the woman to stay is in breach of his tenancy agreement so I think you have to be clear that if this situation continues you will have to take steps to evict him.

This might actually help him as it sounds like he is being pressured in this situation.

You are running a business and your responsibility is to provide your tenants with the quality of accommodation theyve paid for.

This. Landlords are getting a rough ride since renters reform and it’s causing issues. Serve notice to evict for breach of tenancy covenants and take it from there.

MaggieMop · 12/09/2026 12:01

This reply has been deleted

This has been deleted by MNHQ for breaking our Talk Guidelines.

Pumpkindice · 12/09/2026 12:01

VointofPiew · 12/09/2026 11:59

Yes. I'd work with the council to legally house the woman where she is best off. They are unlikely to fine you if you are doing that. What would they say in court when you show all the documentation of your conversations with the housing officers assigned to her case etc? That's why I'd contact the council ASAP and work with them.

She has no recourse to public funds, if the council housed her they'd be breaking the law!

Poster555 · 12/09/2026 12:00

VointofPiew · 12/09/2026 11:54

Have you spoken to the council?;

I haven’t spoken to the council, although I will explain the situation if they contact me.

OP posts:
Somethinggg · 12/09/2026 11:59

VointofPiew · 12/09/2026 11:55

No, I'd just work with the council to get the woman legally housed. Either by me or someone else.

OP has said she doesn't have the immigration status needed in order to qualify for assistance from the council, and may not even have the legal right to reside in the UK.

VointofPiew · 12/09/2026 11:59

shockmethen · 12/09/2026 11:34

Even if it means you will be deemed to have broken the law and will be charged and incur significant penalties? I very much doubt you would

Yes. I'd work with the council to legally house the woman where she is best off. They are unlikely to fine you if you are doing that. What would they say in court when you show all the documentation of your conversations with the housing officers assigned to her case etc? That's why I'd contact the council ASAP and work with them.

Pumpkindice · 12/09/2026 11:59

VointofPiew · 12/09/2026 11:55

No, I'd just work with the council to get the woman legally housed. Either by me or someone else.

She can't get legally housed from what the OP said - no recourse to public funds due to no visa means no charity, hostel, or council can help her. She's reliant on her own funds (seems she has none) or family to stay here. Hence pressuring the OPs tenant.
It's a horrible situation but ultimately if you're in a foreign country and have no way of making it work, and no legal right to stay (eg you're not claiming asylum because your home country is dangerous) you have to move home and make a plan B.

rainbowunicorn · 12/09/2026 11:59

MelonSorbet · 12/09/2026 08:59

You sound very over-involved and I find it hard to believe that one long term guest would trigger a change in HMO status.

A quick Google before you jumped in with your opinion would have told you that a change of one person can indeed trigger a change a status. OP does not sound over involved, she sounds like she is a decent landlord who is making sure she follows the correct law.

Cyclingmummy1 · 12/09/2026 11:58

From recent experience, one council dept doesn't know what the others are doing so yes, selective licensing would be down on you like a ton of bricks whilst adult SC encourages friends to 'help out' a vulnerable woman.

stillhiding1990 · 12/09/2026 11:57

@VointofPiewwhat about when you get fined for breaching fire safety regulations?