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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think I was put in an unacceptable situation regarding SEN students toileting needs?

242 replies

twelfthdoctor · 07/09/2026 20:43

I am genuinely not sure and would appreciate second opinions on this. Today was my first full day as an early years TA apprentice in a mainstream reception class and I'm totally overwhelmed. I've never worked in a school or with SEN students other than some volunteering.

A non verbal 4 year girl with autism soiled her clothes and I was asked to take her to the toilet, change her, and walk her back to class. It was difficult but I managed. Later, she did it again but pooped. I was told again to take her to the bathroom and change her clothes. I was not given any training or safeguarding information regarding personal care prior to this. I cleaned her up as much as possible and then tried to get her in fresh clothes, at which point she became very distressed and refused to get changed. I couldn't let her walk around naked obviously but struggled to get her dressed, she wouldn't wear her trousers and then refused to come to class and escalated into a full meltdown - hitting her head, throwing herself against the floor, kicking and lashing out at me. I couldn't leave her alone but they're was no one else here so I called out to another teacher who offered to help take her to lunch but told me I would have to deal with another SEN boy who has also pooped himself and change him too. Later the same day I was told to supervise 4 SEN children outdoors alone. The teacher also informed me that a new SEN could would arrive tomorrow and I would be in charge of looking after him outdoors while the class learns inside and that I would be doing the first girls toileting needs and training her from now on.

Aibu to feel like I should have been given some support or training on personal care, particularly regarding SEN students? Or been given more information regarding these students, and that it was a lot for one day? I'm not a SEN TA and while I love all the kids and it's part of the job, I worry too much responsibility will be passed into me and I would like to be able to fulfill it safely. I'm just super frazzled and while I did the best I could at the time I'm just feeling bad about myself like I messed up.

OP posts:
BringBackCatsEyes · 08/09/2026 20:17

Sunbringer · 08/09/2026 19:58

Which isn’t what an apprenticeship is. They don’t get apprentice electricians wiring without supervision on day 1 or apprentice hairdressers doing a balayage or apprentice journalists editing the front page…

Yet when it comes to the care of the most vulnerable in society (children, the very elderly and those with additional needs) it’s deemed as fine. Traditionally women’s work so an expectation that it’s instinct and/or that women won’t speak up.

Moonnstarz · 08/09/2026 20:05

Email them now expressing your concerns and try and go in early to talk to someone.
My school tend to through people into the deep end but this is something else!!
You need to see the care plans of these children, you need to be shown where to change them (some of ours for example will lie on a changing bed which is at adult height for changing, others will need to be changed on the floor/standing as they would be at risk if put in the bed). You need to have access to wipes, gloves etc, changes of clothes and know where to dispose of items.
We also tend to do all changes in a room with a door open and make it known to other staff what is going on so they can be aware and also have eyes around in terms of any accusations.
Really you shouldn't be left alone with this many children if their needs are this high..I would be checking their EHCPs to see whether they are actually allocated 1:1s.

Sunbringer · 08/09/2026 19:59

twelfthdoctor · 08/09/2026 19:51

I don't know if they even have care plans. It wasn't mentioned for any of them. I'll try and ask the teacher tomorrow. I have a start review with my apprenticeship provider this week and will also raise my concerns with them too. My school based mentor was supposed to be in it too but I was told that they don't think it's necessary they be there

Email them back and say you do think it’s necessary and ask that she be present. It’s not ok for them to use you as cheap labour and not keep you safe or provide appropriate training.

Sunbringer · 08/09/2026 19:58

JLou08 · 08/09/2026 17:51

I started as an apprentice, and yes it was straight into the job including personal care. We were expected to hit the ground running and most did.

Which isn’t what an apprenticeship is. They don’t get apprentice electricians wiring without supervision on day 1 or apprentice hairdressers doing a balayage or apprentice journalists editing the front page…

Whyherewego · 08/09/2026 19:54

If you are worried about how to phrase things then prepare a bulleted list and bring it into the meeting
Good luck

twelfthdoctor · 08/09/2026 19:53

Also wanted to say thanks for all the support and advice! Am feeling slightly more optimistic about going back tomorrow, I really do love the rest of the job so far and I'm really fond of the kids already

OP posts:
twelfthdoctor · 08/09/2026 19:51

I don't know if they even have care plans. It wasn't mentioned for any of them. I'll try and ask the teacher tomorrow. I have a start review with my apprenticeship provider this week and will also raise my concerns with them too. My school based mentor was supposed to be in it too but I was told that they don't think it's necessary they be there

OP posts:
Whyherewego · 08/09/2026 19:35

You are categorically not stupid OP. You are being placed in a very stressful situation that would be challenging even for experienced TAs.
Can you write an email explaining that you are not trained to deal with these complex needs, that you have not been briefed on the individual care plans and needs and that you are feeling very unsupported. Get chatgpt to review the email if you are worried about how it comes across.

geumsun · 08/09/2026 18:34

There's no shame in walking away @twelfthdoctor. Remember, 'resilience' is by and large a code word for being treated like shit by colleagues and management.

Why don't you give yourself a week. If nothing has improved by then, leave.

Speaking up is hard, especially in a new and overwhelmingly busy job. Can you put it in an email to someone?

Thebinisrightthere · 08/09/2026 18:32

I had this in a college i worked in. Obviously older children but the same principle, around 8 years ago. From our union, we had in writing that intimate care (which is what you were doing, not personal care) had to be specified in your job description & contract. It was not enough to just state 'personal care'. And full training had to be given. As it wasn't specified in our contract/job description, many of us refused to do it

It's absolutely appalling for both you and the child to be put in that position

MadKittenWoman · 08/09/2026 18:18

Ex-TA / HLTA (qualified) here. This is unacceptable on so many levels. I would go straight to your line manager and tell them that you were not made aware that this was part of your job description and, as you have had no specific training, you will not be doing it. Being unemployed is better than cleaning up shit for, as you say, less than minimum wage.

SpottyDeckchair · 08/09/2026 18:16

There are so many things wrong about what you have described im not sure where to start!

Unless it is specifically stated in your contract that you will undertake intimate personal care as part of your role (& it was discussed in detail in your interview) then you are within your rights to refuse to undertake personal care.

Even if you are prepared to undertake personal care you should have full training prior to doing it & work alongside someone initially.
You should never be doing something like that in a place that is not within sound/sight of colleagues to summon help should a situation arise.
In many settings there will be 2 people present when personal care takes place - safeguarding both the child & the staff

This sounds like a very unprofessional setting & you should be very careful.

Consult your union on actions moving forward. If you're not in one koin asap, you'll need it at some point.

MissMarplesNiece · 08/09/2026 18:12

I worked for a while as a TA with Y1 children with SEN. To change children we always worked in pairs - safeguarding for the child and for staff.

Each child had a care plan that gave information about how to deal with things like melt downs and I was shown care plans when working with any child so that I knew what to do etc. I had training to work with children who became "physical" - children who hit out etc so that they, and those around them, could be kept safe.

I think the school you are working at is failing you and the children there.

HoraceCope · 08/09/2026 18:10

perhaps you can seek advice from the other TA?

SomeoneIsWrongOnTheInternet · 08/09/2026 18:09

twelfthdoctor · 08/09/2026 17:40

I feel so embarrassed that I'm struggling so much already and it's only my second day

You’re struggling because it’s only your second day and you have really been thrown in the deep end. Where was the teacher with a cover on only the second day? That’s not great in a reception class either!

it sounds like a particularly shit school op. I really would be looking at a special st school. In interviews - because you wanted better experience and support with training.

I meant to add, what’s the plan for your lunch?? In special schools we ate with the kids we needed to take to lunch.

maggisimpson · 08/09/2026 17:52

JLou08 · 08/09/2026 17:51

I started as an apprentice, and yes it was straight into the job including personal care. We were expected to hit the ground running and most did.

You should not have, appalling practice and I have never seen it happen in any nursery I have worked in, even the not great ones.

Sussexserpents · 08/09/2026 17:52

You sound really mature and responsible and that you would make a great TA….. in a different environment!

JLou08 · 08/09/2026 17:51

maggisimpson · 07/09/2026 22:28

An apprentice on their first day should not be straight in doing the job of a full qualified member of staff.
They are there to learn.
Surely you had apprentices sometimes at your preschool? You didn't just send them alone with children on their first day, carrying out personal care?

I started as an apprentice, and yes it was straight into the job including personal care. We were expected to hit the ground running and most did.

Chilly80 · 08/09/2026 17:50

Call in sick. Write down everything that you think is wrong from a safeguarding perspective. From a new staff member prospective. From an apprenticeship prospective. From a materials prospective like wipes and gloves. From a procedure prospective too. Use AI to help you.
Who is the apprenticeship through? Do you go to college one day a week?
At my work all apprentices are supposed to be extra staff not actually doing a role.

twelfthdoctor · 08/09/2026 17:40

I feel so embarrassed that I'm struggling so much already and it's only my second day

OP posts:
twelfthdoctor · 08/09/2026 17:39

I feel so stupid. Today I didn't follow through with any of my plans. There was a cover teacher so I didn't get to discuss it with the teacher. It was so busy I didn't even get to go speak to the safeguarding lead or anything and I got really anxious because I didn't know how to phrase my concerns without sounding like I'm being lazy or avoidant or unprofessiona. I spent the entire day almost exclusively with the SEN kids, I couldn't leave to go speak with anyone or email because it would've meant leaving the SEN kids. I had to deal with more toileting and more meltdowns and apparently now all the SEN kids from all reception classes will be put together for lunch and I will supervise them with another TA. At the end of the day as soon as the last child was picked up I just burst into tears. I feel ridiculous and embarrassed and like I really overestimated myself and my abilities. The sad thing is I really do like my class and interacting with the rest of the kids when I get a chance to, even when I'm having to be firm and tell them off sometimes. But today was so draining and maybe I'm just not cut out for this even if I enjoy the rest of it.

OP posts:
Glidinglikeaswan · 08/09/2026 17:32

You need to put your concerns in writing either before a meeting or after as a summary eg "Thank you for our discussion yesterday. I just want to be sure I have correctly understood the outcome of our discussion. I raised my concerns about x and we agreed that you would provide training and that in future etc etc. Please would you confirm that I have understood this correctly". This will protect you in the event of any future issues and also make it clear to the school management that there is a paper trail of their appalling management and safeguarding practice.

DryadsRest · 08/09/2026 13:27

twelfthdoctor · 08/09/2026 06:40

I didn't want to use just paper especially given that it had gone on her legs too so I was using water to create dampen the tissue for makeshift wipes. Turns out later her mum had provided some in her bag but I had no idea at the time. Thanks for the advice everyone, I'm glad that it's not just in my head and this is not how it's meant to go! I've joined a union and will be speaking with the class teacher and safeguarding lead about this and putting everything in writing in an email. Bit worried because the teacher really is very sweet and I hate to get her in trouble but also the children's welfare obviously has to be prioritised, I would hate it if I leave and they do the same thing with my replacement

Good luck
think your approach sounds very professional

BringBackCatsEyes · 08/09/2026 13:18

Sartre · 08/09/2026 12:03

My non verbal DS toilet trained normally at 3. He just sort of got it and was fully trained including at night within a week. I must have been lucky.

Surely it must be largely dependent on the underlining reason/cause for being non-verbal.

DontBuyAnotherBook · 08/09/2026 13:00

Sartre · 08/09/2026 12:03

My non verbal DS toilet trained normally at 3. He just sort of got it and was fully trained including at night within a week. I must have been lucky.

You were. Currently trying to get mine to sit on a potty. No chance. A few days ago I knew he was going to have a poo and tried to get him on the potty. He ended u pooing on the kitchen floor.