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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think I was put in an unacceptable situation regarding SEN students toileting needs?

242 replies

twelfthdoctor · 07/09/2026 20:43

I am genuinely not sure and would appreciate second opinions on this. Today was my first full day as an early years TA apprentice in a mainstream reception class and I'm totally overwhelmed. I've never worked in a school or with SEN students other than some volunteering.

A non verbal 4 year girl with autism soiled her clothes and I was asked to take her to the toilet, change her, and walk her back to class. It was difficult but I managed. Later, she did it again but pooped. I was told again to take her to the bathroom and change her clothes. I was not given any training or safeguarding information regarding personal care prior to this. I cleaned her up as much as possible and then tried to get her in fresh clothes, at which point she became very distressed and refused to get changed. I couldn't let her walk around naked obviously but struggled to get her dressed, she wouldn't wear her trousers and then refused to come to class and escalated into a full meltdown - hitting her head, throwing herself against the floor, kicking and lashing out at me. I couldn't leave her alone but they're was no one else here so I called out to another teacher who offered to help take her to lunch but told me I would have to deal with another SEN boy who has also pooped himself and change him too. Later the same day I was told to supervise 4 SEN children outdoors alone. The teacher also informed me that a new SEN could would arrive tomorrow and I would be in charge of looking after him outdoors while the class learns inside and that I would be doing the first girls toileting needs and training her from now on.

Aibu to feel like I should have been given some support or training on personal care, particularly regarding SEN students? Or been given more information regarding these students, and that it was a lot for one day? I'm not a SEN TA and while I love all the kids and it's part of the job, I worry too much responsibility will be passed into me and I would like to be able to fulfill it safely. I'm just super frazzled and while I did the best I could at the time I'm just feeling bad about myself like I messed up.

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Stressedandgrey · 16/09/2026 21:49

I have been a SENCO, led a resources provision base and can assure you that this is not acceptable.

Each of these children will have a personal care plan, you should have had this shared with you and some training about how to protect yourself from a safeguarding perspective.

However there is no training that can make it any easier to deal with a child who needs to be cleaned and changed and doesn't want to.

If there is any information on the child's one page profile from parents about how they manage changes at home that might be helpful.

I used to have 2 TAs go with two children who has similar needs. They would take turns sorting the kids out then the other adult was just outside the toilets door in an emergency.

Don't forget they have only just started school. They are likely to fall into a routine too.

I definitely would speak to the class teacher SENCO about your concerns as you need a proper induction.

Thebinisrightthere · 16/09/2026 16:32

JontyGentooey · 16/09/2026 13:47

Are these children's parents aware their vulnerable kids are being changed entirely alone by untrained staff? This is absolutely shocking! Ffs especially in light of some of the news about nursery staff this year.

You sound lovely OP and incredibly dedicated but it is truly horrifying that the school are happy to let brand new staff be doing this totally unsupervised. What are they thinking?!

I'd be point blank refusing to do this anymore, for your own protection as much as the children's. And I'd also be looking for a new job, this school sounds disgraceful on so many levels.

Yes, in my previous job in a college we were completely unprepared for a student who needed intimate & personal care. It was a case of the managers didn't think to find out exactly what his disabilities were & what extra support he needed. But if it was my child I'd be making damn sure they were 100% on board with his needs & the staff were fully qualified in every aspect. It was embarrassing that the poor lad was on occasion waiting for 2 members of staff to be available to help with his toiletting while he crossed his legs

Thebinisrightthere · 16/09/2026 16:27

SomeoneIsWrongOnTheInternet · 14/09/2026 21:00

Fair enough.

TAs are paid minimum wage, and schools pay for the minimum hours they can get away with and then expect support staff to do all the little extras for free. The SEN school I worked at mandated - well to be honest law mandated that all behavioural incidents were reported before staff went home on that day. There was no extra pay or any other compensation for the time we spent working.

TAs are staff who are expected to support teachers with teaching reading and writing, maths, science. They need to be educated and skilled people. They are usually women, make of that what you will. And most would be much better off as illiterate cleaners. (Naturally most would be better off in the habitually male jobs, as Next has recently demonstrated).

TAs are not always paid minimum wage. Not sure where you got this information from but it's incorrect

NattyRedFinch · 16/09/2026 16:02

This is not normal AT ALL in my experience. Get a CACHE Level 3 qualification online (won’t take long) and start building up experience with an agency and then apply to good schools only. This place you are at are taking the mick and you are not learning best practice.

JontyGentooey · 16/09/2026 13:47

Are these children's parents aware their vulnerable kids are being changed entirely alone by untrained staff? This is absolutely shocking! Ffs especially in light of some of the news about nursery staff this year.

You sound lovely OP and incredibly dedicated but it is truly horrifying that the school are happy to let brand new staff be doing this totally unsupervised. What are they thinking?!

I'd be point blank refusing to do this anymore, for your own protection as much as the children's. And I'd also be looking for a new job, this school sounds disgraceful on so many levels.

EvieBB · 16/09/2026 13:09

SomeoneIsWrongOnTheInternet · 14/09/2026 21:00

Fair enough.

TAs are paid minimum wage, and schools pay for the minimum hours they can get away with and then expect support staff to do all the little extras for free. The SEN school I worked at mandated - well to be honest law mandated that all behavioural incidents were reported before staff went home on that day. There was no extra pay or any other compensation for the time we spent working.

TAs are staff who are expected to support teachers with teaching reading and writing, maths, science. They need to be educated and skilled people. They are usually women, make of that what you will. And most would be much better off as illiterate cleaners. (Naturally most would be better off in the habitually male jobs, as Next has recently demonstrated).

Hmmm.....I've worked as a cleaner (for my friend's business) as a tentative, flexible return to working life following years of chronic fatigue and being a SAHM. I have a degree and teach GCSE Maths privately and also work as a doctor's receptionist to boost my salary/increase my hours.
I find your comment about cleaners and your prejudice very offensive.
Make of that what you will.

KindlySurfiingPlatypus · 15/09/2026 07:45

SomeoneIsWrongOnTheInternet · 14/09/2026 21:00

Fair enough.

TAs are paid minimum wage, and schools pay for the minimum hours they can get away with and then expect support staff to do all the little extras for free. The SEN school I worked at mandated - well to be honest law mandated that all behavioural incidents were reported before staff went home on that day. There was no extra pay or any other compensation for the time we spent working.

TAs are staff who are expected to support teachers with teaching reading and writing, maths, science. They need to be educated and skilled people. They are usually women, make of that what you will. And most would be much better off as illiterate cleaners. (Naturally most would be better off in the habitually male jobs, as Next has recently demonstrated).

It is illegal for a minimum-wage employee to be required to do unpaid overtime, because they are then getting paid less than minimum wage.

It is vitally important that anyone placed in this position should raise a formal grievance and report this to HMRC with the support of Citizens Advice/ACAS. Yes obviously the money isn't actually there but schools won't be given the budgets they need until this is forced through. Resignedly accepting illtreatment just perpetuates the situation.

SomeoneIsWrongOnTheInternet · 14/09/2026 21:00

EvieBB · 13/09/2026 20:03

Yes I do have very little idea of this - hence the shock. It's an awful situation :(

Fair enough.

TAs are paid minimum wage, and schools pay for the minimum hours they can get away with and then expect support staff to do all the little extras for free. The SEN school I worked at mandated - well to be honest law mandated that all behavioural incidents were reported before staff went home on that day. There was no extra pay or any other compensation for the time we spent working.

TAs are staff who are expected to support teachers with teaching reading and writing, maths, science. They need to be educated and skilled people. They are usually women, make of that what you will. And most would be much better off as illiterate cleaners. (Naturally most would be better off in the habitually male jobs, as Next has recently demonstrated).

limetrees32 · 13/09/2026 20:45

My son works in a specialist unit attached to s main stream primary.
The school can't afford to replace staff
And they are running on a bare minimum.
There's no longer there capacity to take the children out

EvieBB · 13/09/2026 20:03

SomeoneIsWrongOnTheInternet · 12/09/2026 16:30

There was a time when there were job adverts for ‘graduate TAs’ in my area, yes. You clearly have little idea of how bad things are already in many parts of the country if you find that boggling. For the last couple of years more and more school support staff have left and agencies are having trouble finding staff who are prepared to work in schools and do the job expected for the wages offered, as behaviour deteriorates. I was one of those who left two years ago so I’m not up to date on what’s happening to be honest. I know a few women who appear to have just dropped out of the job market and are relying on partners, husbands or family for their living, maybe while doing a little craft for sale on the side, because it is not worth trying to work hard for women.

Yes I do have very little idea of this - hence the shock. It's an awful situation :(

SomeoneIsWrongOnTheInternet · 12/09/2026 16:30

EvieBB · 12/09/2026 08:21

So, you have to be degree educated to even do ops job? .....on minimum wage? Again, the mind boggles!

There was a time when there were job adverts for ‘graduate TAs’ in my area, yes. You clearly have little idea of how bad things are already in many parts of the country if you find that boggling. For the last couple of years more and more school support staff have left and agencies are having trouble finding staff who are prepared to work in schools and do the job expected for the wages offered, as behaviour deteriorates. I was one of those who left two years ago so I’m not up to date on what’s happening to be honest. I know a few women who appear to have just dropped out of the job market and are relying on partners, husbands or family for their living, maybe while doing a little craft for sale on the side, because it is not worth trying to work hard for women.

purplecatpurple · 12/09/2026 08:47

Lots of things that you have posted are very worrying. Have you considered doing supply LSA work? It would pay better, you would get experience and you would get a better feel for schools and how they work. Hopefully you will have a better experience.

EvieBB · 12/09/2026 08:21

SomeoneIsWrongOnTheInternet · 08/09/2026 08:10

No you don’t get supported as support staff in schools!

Middle class and well off people need to understand that whenever they say ‘the schools should be doing this’ or ‘why aren’t schools doing more’ this is exactly what happens. A minimum wage staff member, usually a woman, is forced to go through school herself, do everything right, pay for a degree and then train and volunteer and beg for work to be treated like a punchbag by the kids and a verbal punchbag by the teacher. For minimum wage. The latest thing I heard was that school staff were going to be doing teeth brushing and eye tests. With their left feet, while walking around strapped to a broom, obv.

So, you have to be degree educated to even do ops job? .....on minimum wage? Again, the mind boggles!

EvieBB · 12/09/2026 08:16

twelfthdoctor · 07/09/2026 20:46

Some people have told me this is just normal and some have told me no school would ask me to do so that with no training or guidelines whatsoever so I wasn't sure if I was overreacting

It's unbelievable that they wouldn't give you any training. How utterly irresponsible of your employer!
The mind boggles! Hopefully you'll get some good advice on this thread. Sorry OP, that sounds super stressful and totally unreasonable

AlwaysExtraHot · 09/09/2026 09:38

twelfthdoctor · 07/09/2026 20:57

I'm thinking I'll talk to the class teacher but was wondering if I should also cc in the safeguarding lead in the school? I also don't want to have a bad relationship with the staff so I'm kind of worried but obviously the children's welfare comes first. The head of early years saw me take her to the toilet so clearly doesnt mind or see a problem with this. I stuck my head out the bathroom to ask her if there are any wipes and she told me to go and check the classroom even though that would've meant leaving her undressed and unattended in the bathroom that other children use, even if just for a few minutes which I didn't feel comfortable with

she told me to go and check the classroom even though that would've meant leaving her undressed and unattended in the bathroom that other children use
That is shocking.
This school sounds clueless.
I know it's hard to get a job at the moment, but I'm not sure I could stay if I were you.

Myremoteislost · 09/09/2026 09:22

Definitely look for something else. This situation isn't fair on you or the SEN children and their families. I worked as a TA and on my first day was placed with a very violent autistic child, I'd had no training and had absolutely no idea what to do. The child attacked me daily for months and some of it was in front of my own DC who was at the same school. I ended up feeling suicidal from the stress and will never do anything like it again. Thankfully the autistic child got a place at a special school where they could get the support they needed.

saraclara · 09/09/2026 09:07

Kirbert2 · 09/09/2026 08:42

Intimate care plans should already be in place though.

Of course. That goes without saying.

But OP 's provider needs to be aware and to follow up on this. OP is somewhat vulnerable and she needs the backing of the apprenticeship provider.

StillAGoth · 09/09/2026 09:04

You need to hold them accountable as you can be damn sure they'd hold you accountable if something went wrong. Even if they were ultimately responsible.

StillAGoth · 09/09/2026 09:00

twelfthdoctor · 08/09/2026 20:37

I know it shouldn't be a concern really and I just need to do it but I also don't want to cause issues with the teacher so early on! She genuinely seems like such a lovely person and I think she's also in over her head. I also don't want other staff thinking badly of me and also potentially making things difficult for me later on if they think I've gone over their heads to complain to someone senior. But I guess I also can't be a doormat this early on or I'll get taken advantage of

As someone else said, the teacher will have no info at all on your background experience/qualifications. It's not her business to know that and won't unless you share it with her.

Are you a member of a union? If not, join. The mantra for teachers is don't step foot in a classroom without union membership.

She will help you as much as she can but ultimately you need to speak to your line manager/the phase leader to address training. It is your responsibility to raise that as a professional duty. Don't sit around waiting for someone else to think of it. The teacher can't arrange training for you - that's not her role. Nor would she deliver it.

No one will think badly of you for raising a concern or an issue or a training need in yourself. They would think badly of you if you didn't and then it became a problem.

StillAGoth · 09/09/2026 08:54

twelfthdoctor · 07/09/2026 21:29

Yeah less than min wage for the first year. I tried applying for regular school roles and was told as I have no education/ childcare specific qualifications I'm not eligible and kept getting rejected from even retail so after 8 months of unemployment I just decided it's better than nothing

My daughter is at university. She did a week's volunteering at my school after her A Levels and this was enough experience for her to get work as a part time TA alongside her degree through a supply agency.

When the university year finished, she worked full time as a TA through an agency on above minimum wage for a term and they said that they'd have gladly kept her on in September had she not been going back to university.

I'd look at different options if I were you.

As an aside, no one should be doing personal care without training or another adult present regardless of a child's needs or care plan. That's basic safeguaridng and protects both child and adult.

ETA: my daughter has no TA/education specific qualifications and her degree is not in education either.

Kirbert2 · 09/09/2026 08:42

saraclara · 09/09/2026 08:36

The school is clearly not committed to training you. Your mentor clearly can't be bothered to carry out her role. They just want an extra body on the cheap, and that's not on.

Your mentor is basically washing her hands of you and expecting others to pick up the reins (probably without communicating that to them).

I would use your review to make it very clear to your provider that the school isn't providing you with the information and training that you need (and which they almost certainly signed up to).

It's very early in the term for the class teacher to have sussed out all the children and have behaviour plans in place, so I'd cut her some slack on that. It's the management team that don't seem to have any kind of on boarding systems or any commitment to the apprenticeship.

Intimate care plans should already be in place though.

saraclara · 09/09/2026 08:36

twelfthdoctor · 08/09/2026 19:51

I don't know if they even have care plans. It wasn't mentioned for any of them. I'll try and ask the teacher tomorrow. I have a start review with my apprenticeship provider this week and will also raise my concerns with them too. My school based mentor was supposed to be in it too but I was told that they don't think it's necessary they be there

The school is clearly not committed to training you. Your mentor clearly can't be bothered to carry out her role. They just want an extra body on the cheap, and that's not on.

Your mentor is basically washing her hands of you and expecting others to pick up the reins (probably without communicating that to them).

I would use your review to make it very clear to your provider that the school isn't providing you with the information and training that you need (and which they almost certainly signed up to).

It's very early in the term for the class teacher to have sussed out all the children and have behaviour plans in place, so I'd cut her some slack on that. It's the management team that don't seem to have any kind of on boarding systems or any commitment to the apprenticeship.

twelfthdoctor · 08/09/2026 21:48

maggisimpson · 08/09/2026 21:03

It's not the class teacher's job to train you so she really has nothing to do with this.
It's likely she has no idea what your background or level of experience is.
You need to direct your questions and concerns to your line manager, they are responsible for ensuring you have sufficient training, have read and understood the policies etc.

Okay that's reassuring. She does know that this is my first time working in a school and that I have never worked with SEN kids properly, or had any training here but it's good to remember that ultimately it's my line manager who is responsible

OP posts:
maggisimpson · 08/09/2026 21:03

twelfthdoctor · 08/09/2026 20:37

I know it shouldn't be a concern really and I just need to do it but I also don't want to cause issues with the teacher so early on! She genuinely seems like such a lovely person and I think she's also in over her head. I also don't want other staff thinking badly of me and also potentially making things difficult for me later on if they think I've gone over their heads to complain to someone senior. But I guess I also can't be a doormat this early on or I'll get taken advantage of

It's not the class teacher's job to train you so she really has nothing to do with this.
It's likely she has no idea what your background or level of experience is.
You need to direct your questions and concerns to your line manager, they are responsible for ensuring you have sufficient training, have read and understood the policies etc.

twelfthdoctor · 08/09/2026 20:37

I know it shouldn't be a concern really and I just need to do it but I also don't want to cause issues with the teacher so early on! She genuinely seems like such a lovely person and I think she's also in over her head. I also don't want other staff thinking badly of me and also potentially making things difficult for me later on if they think I've gone over their heads to complain to someone senior. But I guess I also can't be a doormat this early on or I'll get taken advantage of

OP posts: