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Reporting someone to NSPCC

95 replies

abouttodropthebomb · 05/09/2026 22:51

Posting for traffic but desperately need advice!

im about to report someone very close to me to the NSPCC as I believe their children might be at risk of emotional abuse.

Does anyone have experience with this? How anonymous are the reports? If we give specific examples they will immediately know it was us, which we obviously don’t want them to… so how do the NSPCC deal with this?

any tips or experiences welcome

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Pumpkindice · 07/09/2026 22:38

SethAndReubenTooSendGaloshes · 07/09/2026 19:53

Not within the MASH. That's why I referred to reviewing limited partner information.

Ah I think it might vary depending on the structure in different authorities then, as that's not always been the case where I've worked, it's depended on how it's triaged.

SethAndReubenTooSendGaloshes · 07/09/2026 19:53

Pumpkindice · 07/09/2026 18:37

Not forgetting that we need the parents consent to even contact partner agencies.

Not within the MASH. That's why I referred to reviewing limited partner information.

Pumpkindice · 07/09/2026 18:37

SethAndReubenTooSendGaloshes · 07/09/2026 14:57

Again, social workers aren't police. We work with consent. All we can do at the beginning is review limited partner information and speak to the parents. If no concerning partner information is provided and the only evidence is a single report from an individual, if the parent denies it and declines further involvement there is absolutely nothing we can do.

Not forgetting that we need the parents consent to even contact partner agencies.

SethAndReubenTooSendGaloshes · 07/09/2026 14:58

AmadeustheAlpaca · 07/09/2026 13:48

Unfortunately this is the case. Social services are overwhelmed and they prioritise the worst life threatening cases. This means that some families who need help don't get it because they are "not bad enough". In the case I referred to the child was clean and well fed, but was emotionally abused in a complicated situation. Social services did latterly get involved but not as soon as they should have.
Another case I know of, the school and GP had alerted the authorities about neglect and family drug use but nothing was done till a third party reported an incident and the child was permanently removed from one parent.
The more people who report their worries the better.

It's not about being overwhelmed and prioritising. It's about legal threshold for intervention in people's private family lives. We cannot force people to work with us, unless there is clear evidence of significant harm. The bar for state intervention in people's private lives is very high.

SethAndReubenTooSendGaloshes · 07/09/2026 14:57

mumumental · 07/09/2026 13:23

That doesn’t make sense. One person reports something appalling, but they ignore it because there is only one report? It can’t possibly be the case. I hope it isn’t.

Again, social workers aren't police. We work with consent. All we can do at the beginning is review limited partner information and speak to the parents. If no concerning partner information is provided and the only evidence is a single report from an individual, if the parent denies it and declines further involvement there is absolutely nothing we can do.

Pumpkindice · 07/09/2026 14:41

5682Jhd · 07/09/2026 13:58

Not the NSPCC but I have reported another mum to my local social services. I was given the option of it being an anonymous call, I didn’t want to do that because I wanted them to be able to contact me in the future for anymore information, evidence.
I know it’s not easy but this is about the children and it’s really important that you report.

I appreciate you did that, though just to be aware you should be given the option of being kept anonymous to the family, but to leave details that the professional can contact you to discuss (at least that's the case with referrals to social services I couldn't say for NSPCC)

Pumpkindice · 07/09/2026 14:40

mumumental · 07/09/2026 13:23

That doesn’t make sense. One person reports something appalling, but they ignore it because there is only one report? It can’t possibly be the case. I hope it isn’t.

It isn't the number of people, but how credible the evidence is. If there's more than one source then it's usually more credible (assuming there isn't any obvious concern about malicious allegations)
So if there's reports from school that a child is struggling, but also people in the neighbourhood have reported seeing young children out on their own in the evening causing trouble, a social worker has more grounds to say it's a parenting issue and there needs to be involvement, rather than a parent passing it off as the school being unsupportive.

5682Jhd · 07/09/2026 14:03

5682Jhd · 07/09/2026 13:58

Not the NSPCC but I have reported another mum to my local social services. I was given the option of it being an anonymous call, I didn’t want to do that because I wanted them to be able to contact me in the future for anymore information, evidence.
I know it’s not easy but this is about the children and it’s really important that you report.

Just to add my reporting resulted in these children being moved from their mum to their dad, supervised visits and no contact at all with the mums boyfriend.
Along with reporting to social services I also phoned the police and told them I believed the mum and boyfriend were taking class A drugs around their baby and young children.
Must have been right because they were removed very quickly, thank God.

5682Jhd · 07/09/2026 13:58

Not the NSPCC but I have reported another mum to my local social services. I was given the option of it being an anonymous call, I didn’t want to do that because I wanted them to be able to contact me in the future for anymore information, evidence.
I know it’s not easy but this is about the children and it’s really important that you report.

AmadeustheAlpaca · 07/09/2026 13:48

SethAndReubenTooSendGaloshes · 07/09/2026 12:38

Legally they do.

Unfortunately this is the case. Social services are overwhelmed and they prioritise the worst life threatening cases. This means that some families who need help don't get it because they are "not bad enough". In the case I referred to the child was clean and well fed, but was emotionally abused in a complicated situation. Social services did latterly get involved but not as soon as they should have.
Another case I know of, the school and GP had alerted the authorities about neglect and family drug use but nothing was done till a third party reported an incident and the child was permanently removed from one parent.
The more people who report their worries the better.

mumumental · 07/09/2026 13:23

SethAndReubenTooSendGaloshes · 07/09/2026 12:38

Legally they do.

That doesn’t make sense. One person reports something appalling, but they ignore it because there is only one report? It can’t possibly be the case. I hope it isn’t.

SethAndReubenTooSendGaloshes · 07/09/2026 12:38

mumumental · 07/09/2026 12:26

They really shouldn’t need a wealth of evidence to act.

Legally they do.

mumumental · 07/09/2026 12:26

AmadeustheAlpaca · 07/09/2026 11:57

This thread seems to have gone off on a tangent from the original post.
OP, best to email the local social work department with your concerns. I have done this about a child that I was concerned about, in fact I contacted social work department twice about the same child. Although I signed the emails, my name was not mentioned to the family and the child was already known to them. Things seem to have improved for the little soul but lots of people knew about the situation and did nothing, due to fear of recriminations. The more evidence and contact from concerned adults, the more likely that social services will intervene in a situation.
Please do what you can to try and help, doing something might help both the child/children and also your conscience.

They really shouldn’t need a wealth of evidence to act.

SethAndReubenTooSendGaloshes · 07/09/2026 12:13

OnMarket · 07/09/2026 11:36

I don't know what they are likely to do, but the NSPCC is the only charity that does have statutory powers.

Yes they do, but I don't know of any occasion in recent history where they have exercised them. Off to Google...

AmadeustheAlpaca · 07/09/2026 11:57

This thread seems to have gone off on a tangent from the original post.
OP, best to email the local social work department with your concerns. I have done this about a child that I was concerned about, in fact I contacted social work department twice about the same child. Although I signed the emails, my name was not mentioned to the family and the child was already known to them. Things seem to have improved for the little soul but lots of people knew about the situation and did nothing, due to fear of recriminations. The more evidence and contact from concerned adults, the more likely that social services will intervene in a situation.
Please do what you can to try and help, doing something might help both the child/children and also your conscience.

OnMarket · 07/09/2026 11:36

Cheese55 · 06/09/2026 18:10

Anything statutory goes straight to children's services. Nspcc is a charity and will not get involved.

I don't know what they are likely to do, but the NSPCC is the only charity that does have statutory powers.

NameChange12346 · 07/09/2026 11:21

Pumpkinsaregrowingnicely · 07/09/2026 08:07

Recently I send ss an extremely detailed email of 'complaint'.
They printed it off and sent it by post to the family.
With my name at the bottom.
Nearly blew up my life..

For fucks sake. I’m sorry
you think your doing the right thing, you think your helping.

NameChange12346 · 07/09/2026 11:16

Pumpkindice · 07/09/2026 08:04

Sorry that happened. Tbh I don't really understand why NSPCC still act as a middle man for referrals, all it does is muddy the waters. Maybe someone else will come on to explain the benefit but it seems like a hangover from when they used to have a different purpose, ie before social services had the statutory functions they do now. Like the 'authorised person' status, which wouldn't make any sense to use, and I can't imagine when it was last used.

I know it wouldn't change the outcome, but did the NSPCC ask you if you were wanting to remain anonymous, and if so, did you challenge social services about how your information was used? Stating the obvious but if it's an anonymous referral then the relationship of the referrer to the parent shouldn't be disclosed. It's like saying 'we got an anonymous referral from your ex husband'.

They did ask and I firmly replied yes I wanted to remain anonymous.
I went with the nspcc for two reasons,

  1. because I wasn’t sure it would meet a threshold being emotional not physical abuse.
  2. to try and distance myself, and for added anonymity (the irony)
I didn’t challenge ss, like I say the whole thing blew up and I had to deal with the fall out and implications from it. I went firmly into deny it was me. Although I’m unsure that was the best course either, so being in contact with them would have made it worse.
Pumpkinsaregrowingnicely · 07/09/2026 08:07

Recently I send ss an extremely detailed email of 'complaint'.
They printed it off and sent it by post to the family.
With my name at the bottom.
Nearly blew up my life..

Pumpkindice · 07/09/2026 08:04

NameChange12346 · 07/09/2026 07:31

I did mine over the phone, rang the nspcc for a chat and they took the report. No warning of the level of sharing at all. The only warning I remember was that it was all being passed to child services and was I happy? Which of course I was if it met their threshold

Sorry that happened. Tbh I don't really understand why NSPCC still act as a middle man for referrals, all it does is muddy the waters. Maybe someone else will come on to explain the benefit but it seems like a hangover from when they used to have a different purpose, ie before social services had the statutory functions they do now. Like the 'authorised person' status, which wouldn't make any sense to use, and I can't imagine when it was last used.

I know it wouldn't change the outcome, but did the NSPCC ask you if you were wanting to remain anonymous, and if so, did you challenge social services about how your information was used? Stating the obvious but if it's an anonymous referral then the relationship of the referrer to the parent shouldn't be disclosed. It's like saying 'we got an anonymous referral from your ex husband'.

NameChange12346 · 07/09/2026 07:31

Pumpkindice · 06/09/2026 22:20

I didn't mean to imply it was a vague report, I meant if it was converted to a vague report in order to protect the identity of the referrer. The investigating worker would only have the power to speak to the parent, and they have no other powers to investigate, which means the referral would be pretty much pointless, as the parent would shut it down and that's that. No consent, no specifics, no way forward.

I've never worked in a MASH, where initial referrals are dealt with, but I've often had parents or relatives approach me when I've been working with a family because they want advice on another situation (eg they have a worry about another family member, neighbour etc) I always made it explicitly clear before they told me any details what I would have to do with that information and how. The reality is that unless it's something that's happened in public witnessed by many, such as a child being verbally abused at the school gate or in a supermarket, the chances are the pool of people who most referrals could have come from is usually pretty small. If it's something that's been heard through the walls or from the garden it's a couple of neighbours it could have been. If it's something that happened at a particular home, it's who was in the room. If it's multiple examples, it's a person who sees the child regularly. That isn't to say I ever tried to dissuade anyone from sharing a concern with me but I would talk about that reality and what the impact might be and what we could perhaps do, either in terms of thinking how the referrer could be protected, or if for example it would be likely to mean contact with the child would be impacted (common for grandparents reporting concerns about a grandchild and worried a parent would stop access) how we could ensure there were still eyes on that child if that happened.
In the places I've worked the referrals are done online, unless there's a reason the referrer can't use a computer and then they're taken over the phone. I know the online forms set out the limits of anonymity, ie that professionals don't have the right to be anonymous, members of the public can have their details withheld but that the content of the referral could mean that it's identifiable to the parent. I'm sorry if you haven't had something similar.

I did mine over the phone, rang the nspcc for a chat and they took the report. No warning of the level of sharing at all. The only warning I remember was that it was all being passed to child services and was I happy? Which of course I was if it met their threshold

NameChange12346 · 07/09/2026 07:29

MademoisellePraline · 06/09/2026 22:49

My view is one of being furious.

Had they told me how inept they were, I have the basic intelligence to have reported only giving details that I knew others had witnessed, or that had happened in public places. One of the (many) issues was that the mother was a drug user. This was partly discovered by the child describing the effects of the drug use. And that child could have told me, a family member, a teacher, a friend, a friends mum...etc etc. And social services could have been told "on xx June, the child reported you, the mother, to have injected yourself and then been unable to wake you". And that would have been anonymous. She'd have had no idea who the child had spoken too. Or at least not known how many people the child had told, who then might have told their neighbour, their best mate etc etc...

As it stands, the fuckwits read out, in effect, "On xx June, my partner's cousins child reported to me that their mother had injected herself..."

A damn toddler could have made that anonymous. Idiots.

And yes, as a result, that child lost all contact with the people who actually looked out for them. Livid is the only way I can describe it. Livid.

I did exactly the same. Threw a few curve balls of incidents to try and open up the people it could be. Then they gave them the report and any hope of help for the child withers away as it’s all filled with hate for the reporter.

the only solace you can have is you did something, I’m sorry it didn’t help them.

HoppityBun · 06/09/2026 23:04

helpfulperson · 06/09/2026 17:47

The NSPCC are a charity. They have no authority to 'do' anything other than pass on what you have said to social services or police. In this case the only people who realistically have powers to do anything are the police as they are the only ones with the right to do door to door enquiries which was what was needed.

That’s not in fact true. The NSPCC is an authorised person under the Children Act 1989 s31(9)(a)

VividPinkTraybake · 06/09/2026 22:57

Pumpkindice · 06/09/2026 20:39

Not if they are doing a meaningful, effective, safeguarding investigation. I'm guessing you haven't done one, I have done many, and without discussing details of the report it would go something like this:

'we've had a report that you're harming your children'
'in what way?'
'i can't tell you any specifics. Someone said you're not looking after them properly'
'What's your evidence?'
'i can't tell you that either'
'What's been said?'
'i can't tell you'
'Ok, well I'm not. Come back when you've got some evidence'
'ok'

Well all they have here is a "gut feeling" so it would be even more useless

SethAndReubenTooSendGaloshes · 06/09/2026 22:52

PensionPTake · 06/09/2026 21:29

Oh so they can only search databases by name? Sounds like they have shit databases then. The family have lived there for years. So people can only report safeguarding concerns if they know the children's first and last names and what school they go too? Guess there's no point in anyone ever reporting anything unless they know all the intricate details of an abused child then 🙄 good to know. I won't bother at all in future.

What a bloody weird attitude you have

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