Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To increase this clients charge ?

281 replies

Boomboomi · 01/09/2026 09:41

I have a very awkward situation . I am a cleaner and I took on a lady a year ago who had a difficult situation.
I also look after her cat when I am when she is away and there is an agreement that I care for the cat as she knows me

At the time for my own reasons and her then limited financial situation - single parent , I agreed to work for her add hoc for way below my charge.

We have become friendly.

With the cost of living and I said that I would need to nominally put my price sessions up , but that they would still remain below the going rate , v significantly

This appeared to have caused upset on a personal level for which I am sorry
She has said things like ‘ I thought we were friends, and that she struggles with money Although I know that she works hard she does not have what I would see as a frugal lifestyle as she does go out for meals , has nails done regularly, etc.

I think that I have ‘ offended’ her and she has indicated that I am less of a friend but being transactional.

I absolutely see that lines between business and friendship have been blurred .I have tried to say that my need to increase the charge slightly in no way means that I care less for her or her pet - the latter being the crux of the matter as I have agreed to care for him in her will .

was i bu? And any advice?
My plan is to keep repeating that I genuinely care for her pet but also need to earn .
( Every session I do means that i get paid less than my normal wage - this will continue with the increase- but I would just earn a little more to make it more manageable).

OP posts:
welshgirl2025 · 01/09/2026 09:53

tbh she is taking advantage of you. If she was that strapped for cash she couldnt afford to employ a cleaner in the first place.

SmallGreenFrog · 01/09/2026 09:52

Stop working for her and find a client who can pay the going rate. Tell her you value her as a friend and mixing business with pleasure isn’t working. She’ll probably not be happy but it’s a polite way to extricate yourself from the situation. She’s not a good person to expect you to work for her for less than the going rate.

AgentPidge · 01/09/2026 09:51

Oh
Sorry posted too early. What a pain that she's BU. I'm friends with my hairdresser but she still charges me £50 for a cut, and if I couldn't pay I bet she'd tell me to go somewhere cheaper because she's the best and is full up.
I would keep her as a friend and still look after the cat, but tell her you're going for high-end clients who pay top dollar because you need the money, and because you can.

Boomboomi · 01/09/2026 09:50

ChopSueyCharcuterieBoard
One of the issues is the pet is now in her will - that I will look after him .
That feels so awkward. Am also attached to him .

OP posts:
TFImBackIn · 01/09/2026 09:50

Would you be easily available to find new clients who'd pay the going rate? If so then I'd stop working for this woman. It's completely unfair of her to think you should work for a lower rate.

ChopSueyCharcuterieBoard · 01/09/2026 09:48

I would step away from the whole arrangement.

She's making a mug out of you, and shown that she doesn't give a shit by her reaction to you increasing your prices.

Write an email terminating the contract and then block her on everything.