To ask what happens now my flight has been cancelled?

A number of years ago I had a cancelled flight with easyJet. I was able to claim cost of new flight. Taxi fare back to relatives home and taxi fare (taxis around £80 each) to a different airport next morning. Not sure re accommodation.
online form and relatively easy. Keep all receipts.

We had an easyJet cancelled at the last minute last year. They very quickly paid for:
-hotel for an extra night
-transfers/taxi
-meals
-replacement flights with a different airline (these 3x the cost)

Was v quick through the portal. We didn't get the comp because it was weather related.

Am sure your air BNB will hold the reservation. If not, that might be travel insurance.

I’m not quite sure the issue here? Unfortunate that your flight got cancelled.
but are you worrying about something that hasn’t happened yet? You’ve contacted the air bnb to let them know you’ll be late. Have they replied?

You can claim for compensation for the flight seeing as it was Easyjet's fault the flight didn't go ahead. They also need to find & pay accommodation for last night plus meal allowance for dinner & breakfast - but they will decide what's appropriate. We got bussed to a LHR hotel, food voucher for dinner & a brown bag breakfast to take with us (LOL at the "breakfast"!)
Easyjet are also responsible for re-booking you and getting you to your destination.
Sadly, as was the case for us, the first night's accommodation at your destination has gone up in smoke.

Again, how much extra do you think that would cost you? Less than your travel insurance excess?

There are laws to protect the consumer, as I explained - and you’ll get flat rate compensation depending on the flight distance, if you claim it - but if you don’t like private enterprise maybe don’t do business with it?

@tpwk

Airlines don't want cancellations any more than the paying public so it is really not in their interests to have or accept a standby system that is "mediocre".

Behind the scenes I'd put money on there probably being a bit more to this than a crewmember not being contactable, but it's not completely impossible.

Edit: BTW if you're going to quote Easy's profits work out how much that is per pax carried....and also maybe aware they are the subject of a takeover at the moment...aviation is all about big numbers but they can be very misleading.
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why are you not getting this? They will pay the costs you directly incurred as a result of the flight cancellation. In this case, the money for the hotel.

Business always exclude liability for consequential losses. Any monetary amount attributable to you missing your first night's booked accommodation is a consequential loss. This is what travel insurance is for.

You do understand that Easy Jet has to

a) put you up in a hotel and pay for food and other consequential losses (which it has done)

b) pay flat rate compensation which is up to you to claim?

This is the extent of their liability unless you have booked a package holiday with them.

Other losses are claimable via your travel insurance. This is why you have travel insurance.

If airlines were responsible for covering everything how much more do you think you would have to pay per ticket so that they can cover events like this?

Thats what the flat rate compensation is for.

No. Not all costs. Usually it is the delay amount plus hotel. They won’t pay for your Airbnb that you’ve not reached. You need travel insurance for that.

Then do your research and get better insurance without a huge excess

BA cancelled my flight last week and put me on a flight 30 hours later, meaning I missed my first hotel night and separate connecting flight that I had booked 24 hours after I landed (thought I was being cautious enough with potential delays!)

I had to book a new connecting flight at twice the price but won’t be able to claim that, or the original flight or the 1st hotel night back (these are “consequential losses” - will try with my travel insurance but one has already declined).

However I can claim back the cost of the new hotel at the departure point along with food/taxi costs between the time of original departure and when I did eventually depart. I will also get the EU261 compensation which is a fixed amount depending on length of delay and flight distance.

It doesn't matter if you do or not.

It's the only thing they are liable for regardless.

You need to use your travel insurance for the air b&m that’s what it’s for.

Under UK law, airlines must provide you with care and assistance if your flight is cancelled.
This means they must provide:

• A reasonable amount of food and drink (often provided in the form of vouchers)
• A means for you to communicate (often by refunding the cost of your calls)
• Accommodation, if you are re-routed the next day (usually in a nearby hotel)
• Transport to and from the accommodation (or your home, if you are able to return there)

thats all their liable for and I say that as someone who worked for easyJet years ago. They are notorious for cancellations sadly.

The compensation you're entitled to, upto £520 will more than cover your AirBnB for one night.
The airline should have booked you a hotel, food and transport this evening.

Yes, for the hotel that you actually stayed in, plus transport, food, etc.

Not for the cost of the hotel that you didn't stay in.

It's crappy, but you aren't out of pocket (or won't be, once they've refunded you for tonight's accommodation, if necessary). Compensation for your missed enjoyment of your holiday would come out of your travel insurance.

I think losing the night in your airBnB is just a risk you took as the flip side of the savings you made by booking your flight and hotel separately, and in your choice of AirBnB. Do you think an airline is going to pay for someone else thousands more than you in compensation because they happened to book an expensive penthouse? If they did you'd be paying a lot more than you did for your flight. Flexible hotel booking that can be cancelled up to check in time exist and people pay extra for them because it reduces the risk of paying out for something you can't use. Booking your own accom, transfers and flights separately tends to be cheaper than booking a package holiday and with those savings come some risks.

Don't let this eat any further into your enjoyment of the holiday. Get some sleep as best you can and crack on with making the best of your remaining holiday. Later check all the paperwork and make sure you are claiming everything you can in line with their policy.

Can't edit, @OneStepForwardsTenStepsBack I think I misunderstood you. You can't claim specific cost, you get a "late rate". In our case, my daughter didn't lose out. If the compensation had not covered her costs, we might have resorted to insurance. Though I think if airline is at fault, they should cover everything

It is a scale according to lateness, and it's not specific to things like air bnb bookings. It's a flat payment in addition to reorganized flight and accommodation. My daughter was to fly via USA, that flight was cancelled. She was accommodated on a different flight the next day, given a hotel overnight in London and compensation for the delay. She was not directly compensated for the hotel fee in USA but the money given covered it and more.

It’s not true. They pay compensation at a flat rate, not the cost of the AirBNB. Read the other posts on the thread.

I hope you get sorted. I’m surprised you got that much information out of them regarding the staffing issue.

I don’t think it matters what airline it’s always stressful with a cancellation of a flight. I hope you are safe tonight and get your accommodation paid for. All the best x x

I don’t think you can claim for hotel tonight and also for unused Airbnb tonight