To ask what happens now my flight has been cancelled?

But your one way flight is a tiny proportion of that. You keep insisting that Easyjet owes you more, but they really don't. They paid for last night's accomodations and you will also get about €400 compensation. That will absolutely cover any costs incurred. There is no reason for you to get any more from them. How much the rest of your holiday cost has nothing to do with them.

If your overall cost was £3k then that is some posh Airbnb. Are you travelling alone?

Take a deep breath here.

This is a low cost airline. They have already put you up in a hotel and provided food etc. As they should do.

What you are missing out on is your first night in your AirbNB. That isn’t their concern. Could you imagine if someone was staying in a Ritz equivalent. I am afraid it’s a insurance job and as you mention an excess it might be that once you have paid the excess it’s just not worth claiming.

I was fairly similar when United sent a smaller plane on their incoming flight to Heathrow. They had to offload 70 people. Anyone who had been accepted to check in online were allowed to fly. The rest of us were told after waiting an hour in a queue that we were booked for the next day, hotel would be provided etc.

I asked very very nicely whether we could fly from any airport/terminal and didn’t need to sit together etc. we had a very snazzy hotel waiting for us in New York.

The agent had been berated by people earlier in the queue and found us a Virgin flight leaving 7 hours later and upgraded us to Premium Economy.

These things happen. I travel a lot with often connecting flights and touch wood it’s fairly unusual for these things to happen.

We had our flight cancelled last night too. They said it was due to bad weather but 3 other flights to the uk managed to leave albeit delayed. We were with tui and it was chaotic and I felt sorry for people with young kids as we were stood with no information outside the airport pretty much all night until they bussed us about 1.5 hours away to put us in accommodation which they had struggled to find in peak season

apoarently the BA flight was cancelled too.

the main irritation is that they must know that flights aren’t going to leave but keep you there showing delayed. Even after we had an email saying they were looking for accommodation they asked us to proceed to the departure gate and go through passport control but then we got there said it was cancelled!

Just because it is cheap for you doors not mean it is cheap for the OP! She has already said she has sanded for a long time for this holiday. It isn’t a great start to any holiday regardless of cost!

OP this is one of those situations where you just have accept it is what it is. Your holiday will start a day late but you will still get to go and hopefully enjoy yourself.

You have the entire planet’s worth of information in your hand. Google would have told you this within 3 seconds of typing “my flight has been cancelled, what am I entitled to?”

This @tpwk

it depends on the reason for the cancellation

we had our flight cancelled due to a volcano in Sicily and were rebooked via Athens, then they delayed that flight so we had the London sector changed to the following day.

we got onto Booking . Com and booked an airport hotel room (at enormous expense)

we got that back, all transport from the wrong arrival airport to where our car was, plus the additional day of parking

@tpwk don’t panic, at the least you’ll get your expenses back, at best you will get compensation

No one is saying this isn't down to Easyjet.

If it's a whole crew not showing up there is a bit more gone on here than one standby crewmember not arriving.

If that reported conversation is correct and accurate it now sounds like something a bit more fundamental to the operation as a whole has gone on and has forced operations into making a call ... the underlying reason could be anything (including weather in Europe).

Jeez! All this fuss over a cheap as chips holiday! If it was an exclusive safari
lodge at £1500 a night I’d have some sympathy but cheap holidays are just that - cheap because they are not scheduled flights and you did your own booking in an Airbnb. It’s not even a hotel.

Not if they were delayed leaving their origin due to weather

You don't travel much then. It's quite a well-known thing, this compensation lark.

We’ve had two flight cancellations in recent years, one was easyJet and one was Virgin. We were amazed at how cavalier easyJet were. No accommodation arranged, no assistance booking alternate flights, very little support full stop.

By contrast, Virgin arranged a nice hotel for everyone and automatically arranged new flights.

With our easyJet claim, we were able to claim for food, the cost difference for new flights, and compensation of £350 per person. We were NOT reimbursed for parking costs for the missed flight or missed time at our destination (including Airbnb and any pre-booked activities).

Depends why. If it’s not their fault they don’t have to pay? Eg weather.

You haven't even given Easyjet a chance to reject your request for compensation.
Put your claim in and see what happens.

I also find it hard to believe staff were shrugging and saying not my problem. Your interpretation sounds a bit dramatic. I assume what they actually said was that you need to wait to receive an email with updates and links etc.
They are a low cost airline, which means the ground staff are limited and don't have time to deal with individual cases. They have to move on to the next flight boarding.

For info where I worked in the airline world a whole tranche of standby staff for the shorthaul fleets stood by at the airport for immediate use, a further tranche stood by at home but it would take more time to get them in if needed....

I don't know if Easy do similar but in any event it would be highly unusual in a any system to be down to only having one stand-by and they were uncontactable, and if it happened it might be an indicator of widespread disruption.

I'm also minded that sometimes customers were given a very simplified explanation of events effecting flights, the OP seems to have been told enough for EU261 to probably apply, I don't know what more can be expected?

Not harsh at all. And not sure what you're expecting when you keep arguing the toss after being repeatedly told the answer, just cos it's not to your liking

They are responsible for covering/reimbursing extra costs (meals and accommodation for the night). Not using your holiday accommodation for one night hasn't actually cost you more, although it's an inconvenience.

So don't fly easyJet.

They have no legal obligation to do anything more.

So they don't. Because it costs money to do so and they are a budget airline.

You can claim a flat rate compensation based on the length of delay. I had an easyJet flight cancelled end of June (passport control gates all went down in Paris - loads of people missed flights)

Everyone did same as you and booked alternatives through the app which EasyJet covered the costs of

Then when I got back just claimed through the website and money was in my bank in 10 days
I got £220 - which I think is standard for all flights under 1500km

how much is your Airbnb?

You seem to believe in magic fairies.

How much do you think it would cost to do this?

You'd be paying for it.

I have just claimed with easyJet, but the delay was there fault. Over 3hrs they need to pay £220 per ticket, legally. I claimed on the portal it was paid within a month. However if it’s due to the thunderstorms they are not legally required to pay. I don’t know the stance on accommodation, if they’ve put you up that box would be ticked and I don’t think you would get anything towards an air bnb