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AIBU?

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AIBU to feel uncomfortable with a male cleaner in women’s toilets while they are operational?

188 replies

Brood · 15/08/2026 20:11

There’s a restaurant slash service station that I regularly stop at on the way home from work. For the last several months, there has been a male cleaner servicing the women’s bathroom. I raised it with management that during late hours women are often alone in the bathroom with this man who has likely not been police cleared and has access to women only spaces. They then put a sign up to say that the bathroom is serviced by male and female cleaners.

The other day I was in there when the bathroom was very busy. This male “cleaner” was marching in and out of the bathroom entering cubicles opening toilet roll holders that were half full. I waited for as long as possible for him to be finished but after 40 minutes he was still walking in and out. I went into the cubicle as far away as possible from the cubicles he was servicing. Within seconds, he started to stick the sweeping brush under the door and into my cubicle. This was terrifying.

When I came out there was a queue to use the sink and he was standing watching women wash their hand, then he started approaching women and showing them how to use the tap. I gave him daggers to in the mirror and he met my eyes and watched me the whole time. He did not appear to need to be there and instead seemed to be lingering

Am I being unreasonable for feeling uncomfortable in this situation? Usually when bathrooms are being serviced, they are closed to the public for a short time. This is the third time I have gone in there and found a male cleaner in the bathroom constantly.

There doesn’t appear to be a need for him to be there so excessively as I checked the cubicles and every toilet roll holder had at least one full roll and I’m not sure women need his help to use the sink or that the floor needs to be swept so much, especially when someone is in the cubicle

I left a bad review for the business but I feel like my complaints are falling on deaf ears. This is the only place en route home for miles but I’m more annoyed that women should have to put up with this in the first place and have no peace and are being stared at and intimidated by a man even while using the women’s bathroom - which I feel should be a women only space

What would you do?

OP posts:
Brood · 15/08/2026 20:51

Lmnop22 · 15/08/2026 20:47

Of course it’s changing the story.

In your OP, your main complaint was mopping under your door and watching women wash their hands.

Now you’re not getting the responses you want, you’ve changed your main complaint to staring at your the duration of your time outside the cubicle intently including following you to the shop to stare at you and touching other women’s hands and arms whilst showing them how to use the tap.

Obvious major story change to make it seem worse and try and sway opinion

Well it doesn’t really change that all of it is part of what happened whether you think it’s a story change or not

OP posts:
Any1ForTennis · 15/08/2026 20:50

Sounds like he's carrying out the "Restaurant slash service" perfectly 👌.

TrunkElliot · 15/08/2026 20:50

He was probably unnerved by the nut job staring at him...

Brood · 15/08/2026 20:49

Spiffingdarling88 · 15/08/2026 20:47

So was he staring at you the whole time or was he touching womens arms while showing then how to use taps? 😂

He did stop staring at me while showing women how to use the taps. He was staring the majority of the time. He was staring more than he was working

OP posts:
Needmorelego · 15/08/2026 20:49

Do you think men in the mens toilets get so dramatic about the cleaner being female (which for decades was more likely to be)?

BudgetBuster · 15/08/2026 20:48

You left a bad review? Because the cleaner was cleaning? Ffs I've heard it all now

Needmorelego · 15/08/2026 20:48

Why do you assume he wouldn't be "police checked".
Loads of jobs require DBS certificates. I don't actually know if this job would - but I wouldn't automatically assume it doesn't.

NullaEffugium · 15/08/2026 20:48

Brood · 15/08/2026 20:34

He was opening toilet roll holders that had full rolls already in them - they were dual toilet roll holders. In some of them, there was one roll gone but there was a full roll in all of them and there was enough toilet roll on those rolls to do for a week.

I am used to using female bathrooms all my life, the was extremely strange behaviour. When I went back in 40 minutes later, the rolls weren’t refilled even though he had walked in and out multiple times. He gave off major creep vibes

Oh do fuck off. I used to clean public toilets.
One roll doesn’t last a week in the ladies.
Yes, if one of two holders is empty, it is part of the job to fill the empty one with a fresh roll if you have the stock.
However, you clean first then you restock.

There was nothing creepy about his behaviour, if anything he would have been unnerved by you staring daggers and being terrified of a mop.

ReplacementBusDriver · 15/08/2026 20:48

Brood · 15/08/2026 20:47

I hung around waiting for him to finish so I could go in and use the bathroom in peace. I did check what was taking him so long and I thought he was acting suspiciously. I’ve never seen it take that long to replace toilet rolls that don’t need to be replaced anyway. I don’t think it’s unusual for a woman to be hyper vigilant about a man in a woman only space. When I left a bad review about the situation, a lot of people seemed to feel the same. All I said was that I didn’t feel comfortable with a man servicing the women’s bathrooms while they were operational. Maybe it was harmless. I just don’t see why it’s necessary for a man to be in the bathrooms for that long while they’re in use. I’m wondering is it even legal

You're also acting suspiciously by this point.

ReplacementBusDriver · 15/08/2026 20:47

Which restaurant is paying their cleaner to spend more than 40 minutes constantly cleaning out the toilets?

Brood · 15/08/2026 20:47

BeachHairForLife · 15/08/2026 20:39

You hung around watching him for 40 minutes, went in before him and checked all the toilet roll holders before he filled them, stared at him in a mirror and then around a shop, then went back to check if he'd filled them? HE should be scared of YOU. He was probably opening them to check how many he needed to restock. In addition, as the personal responsible for refilling these dual roll holders, a women's toilet in a medium sized office uses both rolls at least once a day. You were in a service station. Have a word with yourself.
Edit: missing words

Edited

I hung around waiting for him to finish so I could go in and use the bathroom in peace. I did check what was taking him so long and I thought he was acting suspiciously. I’ve never seen it take that long to replace toilet rolls that don’t need to be replaced anyway. I don’t think it’s unusual for a woman to be hyper vigilant about a man in a woman only space. When I left a bad review about the situation, a lot of people seemed to feel the same. All I said was that I didn’t feel comfortable with a man servicing the women’s bathrooms while they were operational. Maybe it was harmless. I just don’t see why it’s necessary for a man to be in the bathrooms for that long while they’re in use. I’m wondering is it even legal

OP posts:
Spiffingdarling88 · 15/08/2026 20:47

Brood · 15/08/2026 20:29

I started staring daggers at him because he was staring at me the whole time and I didn’t want him to approach me. When I left the bathroom, he followed me out and stared at me in the shop as well

So was he staring at you the whole time or was he touching womens arms while showing then how to use taps? 😂

Lmnop22 · 15/08/2026 20:47

Brood · 15/08/2026 20:41

It’s not changing the story at all. Why do you think I was creeped out?! It was a very long bathroom, and he was moving at a snail’s pace which gave the impression of lingering in the bathroom. Usually a cleaner wouldn’t push a brush under a cubicle that was being used. He was also supposed to be serving the male bathroom and didn’t enter it once. There were also complaints from women that the disability and child toilet was locked

Edited

Of course it’s changing the story.

In your OP, your main complaint was mopping under your door and watching women wash their hands.

Now you’re not getting the responses you want, you’ve changed your main complaint to staring at your the duration of your time outside the cubicle intently including following you to the shop to stare at you and touching other women’s hands and arms whilst showing them how to use the tap.

Obvious major story change to make it seem worse and try and sway opinion

TrunkElliot · 15/08/2026 20:45

There's a need because of the shocking mess somen women (or their children) make of the toilets. I'm often amazed at the level of peeing all over the toilet seat and leaving paper and worse all over the floor, that apparently normal women seem to leave behind.
Add in leaving used sanitary towels and tampons on top of the bin, on the toilet seat and on the floor...

Lmnop22 · 15/08/2026 20:44

Brood · 15/08/2026 20:35

Said like a man

I disagree with you so I’m a man?

Hilarious. I am actually a 35 year old woman who has also been using ladies toilets my whole life without stopping to making up stories about toilet attendants online for attention…

Also, check the thread, everyone else also thinks you’re lying so are they all clearly men too?

TrunkElliot · 15/08/2026 20:43

He was also supposed to be serving the male bathroom and didn’t enter it once. There were also complaints from women that the disability and child toilet was locked
Now you are dripfeeding when you don't like the answers you have got.

Jo7890123 · 15/08/2026 20:43

"I’m not sure why there’s a need to clean the bathroom while it’s operational"
There's a need because of the shocking mess somen women (or their children) make of the toilets. I'm often amazed at the level of peeing all over the toilet seat and leaving paper and worse all over the floor, that apparently normal women seem to leave behind. You surely must have come across this, and a busy set of toilets certainly need cleaning more often than after they're closed for the day.

Also, you state that you stared at the male cleaner, because he stared at you first, but you must surely realise that you could only know he looked at you, because you were looking at him for several seconds, so he may have stared at you because you were acting strangely by staring at him, and he was concerned that you were struggling/confused in some way!

TrunkElliot · 15/08/2026 20:43

What would you do?
I would use the toilet, wash my hands and get on with my life.

CordwainerBird · 15/08/2026 20:42

Just pee and leave, for goodness’ sake.

Brood · 15/08/2026 20:41

Lmnop22 · 15/08/2026 20:32

You’ve changed your story now. Originally he was just “watching women wash their hands” now he was staring at you the whole time?

Maybe he mopped from one side of the bathroom to the other - not an unusual practice to end up where you were when he started elsewhere.

And maybe since you were staring at him, he was unnerved? Or maybe he wasn’t staring at your at all since that didn’t make it into the OP despite being what you now rely on as the most disturbing aspect of his behaviour 🙄

He also didn’t touch anyone in the OP so that’s clearly also fiction because YABVVVU

It’s not changing the story at all. Why do you think I was creeped out?! It was a very long bathroom, and he was moving at a snail’s pace which gave the impression of lingering in the bathroom. Usually a cleaner wouldn’t push a brush under a cubicle that was being used. He was also supposed to be serving the male bathroom and didn’t enter it once. There were also complaints from women that the disability and child toilet was locked

OP posts:
BeachHairForLife · 15/08/2026 20:39

Brood · 15/08/2026 20:34

He was opening toilet roll holders that had full rolls already in them - they were dual toilet roll holders. In some of them, there was one roll gone but there was a full roll in all of them and there was enough toilet roll on those rolls to do for a week.

I am used to using female bathrooms all my life, the was extremely strange behaviour. When I went back in 40 minutes later, the rolls weren’t refilled even though he had walked in and out multiple times. He gave off major creep vibes

You hung around watching him for 40 minutes, went in before him and checked all the toilet roll holders before he filled them, stared at him in a mirror and then around a shop, then went back to check if he'd filled them? HE should be scared of YOU. He was probably opening them to check how many he needed to restock. In addition, as the personal responsible for refilling these dual roll holders, a women's toilet in a medium sized office uses both rolls at least once a day. You were in a service station. Have a word with yourself.
Edit: missing words

DriveVerySlowlyPastNumber23IWantThemToSeeMyHat · 15/08/2026 20:39

Brood · 15/08/2026 20:34

He was opening toilet roll holders that had full rolls already in them - they were dual toilet roll holders. In some of them, there was one roll gone but there was a full roll in all of them and there was enough toilet roll on those rolls to do for a week.

I am used to using female bathrooms all my life, the was extremely strange behaviour. When I went back in 40 minutes later, the rolls weren’t refilled even though he had walked in and out multiple times. He gave off major creep vibes

Perhaps he was counting how many he needed?

Thestealer · 15/08/2026 20:38

So you went and checked all the toilet roll holders and a man doing his job is the weirdo?

DriveVerySlowlyPastNumber23IWantThemToSeeMyHat · 15/08/2026 20:38

He's doing his job. Perhaps stay home if something so little causes this much drama for you.

LittleMissClutter · 15/08/2026 20:37

But was he an irresponsible dog owner OP and did he park in a P&C space on his way into work?