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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to feel uncomfortable with a male cleaner in women’s toilets while they are operational?

188 replies

Brood · 15/08/2026 20:11

There’s a restaurant slash service station that I regularly stop at on the way home from work. For the last several months, there has been a male cleaner servicing the women’s bathroom. I raised it with management that during late hours women are often alone in the bathroom with this man who has likely not been police cleared and has access to women only spaces. They then put a sign up to say that the bathroom is serviced by male and female cleaners.

The other day I was in there when the bathroom was very busy. This male “cleaner” was marching in and out of the bathroom entering cubicles opening toilet roll holders that were half full. I waited for as long as possible for him to be finished but after 40 minutes he was still walking in and out. I went into the cubicle as far away as possible from the cubicles he was servicing. Within seconds, he started to stick the sweeping brush under the door and into my cubicle. This was terrifying.

When I came out there was a queue to use the sink and he was standing watching women wash their hand, then he started approaching women and showing them how to use the tap. I gave him daggers to in the mirror and he met my eyes and watched me the whole time. He did not appear to need to be there and instead seemed to be lingering

Am I being unreasonable for feeling uncomfortable in this situation? Usually when bathrooms are being serviced, they are closed to the public for a short time. This is the third time I have gone in there and found a male cleaner in the bathroom constantly.

There doesn’t appear to be a need for him to be there so excessively as I checked the cubicles and every toilet roll holder had at least one full roll and I’m not sure women need his help to use the sink or that the floor needs to be swept so much, especially when someone is in the cubicle

I left a bad review for the business but I feel like my complaints are falling on deaf ears. This is the only place en route home for miles but I’m more annoyed that women should have to put up with this in the first place and have no peace and are being stared at and intimidated by a man even while using the women’s bathroom - which I feel should be a women only space

What would you do?

OP posts:
takemeonholidayrightnow · 16/08/2026 13:13

Clydebuilt · 16/08/2026 11:57

Of all the things that never happened, this didn’t happen the most! You’re being utterly ridiculous now OP.

Also clever how he showed other people how to use the taps whilst simultaneously staring at the OP for the 45 minutes plus she was there

pastadish · 16/08/2026 13:12

Brood · 16/08/2026 10:07

No, I’m talking about different times. I was using the facilities in there late at night alone one night. I heard someone kind of trashing around the bathroom and when I came out of the cubicle, this man was in the bathroom with me alone. The place was deserted at this time and there was no sign up to say a man was going to be entering. I thought maybe the toilets are cleaned early in the morning and late at night.

A different day, in the evening, I went in to get petrol, do shopping, get a coffee and food (there’s a restaurant and shop three - people stay there for hours, truckers stop off there and could stay for hours, commuters travelling on long journeys. It’s on the motorway,) I went in to use the bathroom while waiting for my food order. I seen the man there. There was a sign up this time to say male and female attendants could be servicing the toilets. That’s when all this played out. It’s not unusual for people to be in this establishment for hours. It’s the only service station for miles and people often use the bathroom when they arrive in and before they leave. It was busy in the evening. The time he came in when I was alone was late at night and the place was dead.

Personally, I just wanted him to get out and stop making a nuisance of himself. I have rarely seen men servicing a woman’s bathroom while it’s in use, never mind hanging around like that - he was standing with the brush facing the mirror and taps. He was clearly staring and then started showing women how to use the taps and invading personal space. He was already doing what felt uncomfortable

I’m really confused about all this, your first post it all happened on the same day and the same vist. You may have seen him before at other times but you said this whole sequence of events happened in one visit. But anyway, just don’t go there again

DriveVerySlowlyPastNumber23IWantThemToSeeMyHat · 16/08/2026 13:04

GreenShady · 16/08/2026 12:49

I’m amazed at how dismissive most posters are being here.
None of what the OP described sounds normal or business as usual!

This is one of those weird pile ons where the first couple of posters are dismissive of the OP so everyone else joins in.

OP, on a different day at a different time your post might have got a more balanced and supportive response.

This place is really so bonkers sometimes.

Would you think the same if it was a man giving daggers to a female toilet assistant?

GreenShady · 16/08/2026 12:49

I’m amazed at how dismissive most posters are being here.
None of what the OP described sounds normal or business as usual!

This is one of those weird pile ons where the first couple of posters are dismissive of the OP so everyone else joins in.

OP, on a different day at a different time your post might have got a more balanced and supportive response.

This place is really so bonkers sometimes.

amylou8 · 16/08/2026 12:40

I think you're being a bit dramatic, but I wouldn't have liked it and been made to feel uncomfortable too.
I was in a big chain pub and there was a male doing some maintenance in the ladies. I joined the queue of 2 other women waiting to use the accessible toilet rather use the cubicle with him there.
While the vast majority of men and neither a threat or perverts, enough are that we have an innate fear of putting ourselves in vulnerable positions like this.

ManyATrueWord · 16/08/2026 12:29

I believe you @Brood . It sounds like low level predatory behaviour but definitely still predatory.

HolidayHappy123 · 16/08/2026 12:09

They have every right to service their loos however they see fit. You have the right to pee elsewhere.

Clydebuilt · 16/08/2026 11:57

Brood · 15/08/2026 20:29

I started staring daggers at him because he was staring at me the whole time and I didn’t want him to approach me. When I left the bathroom, he followed me out and stared at me in the shop as well

Of all the things that never happened, this didn’t happen the most! You’re being utterly ridiculous now OP.

viques · 16/08/2026 11:44

Brood · 16/08/2026 10:33

I doubt it. People push open toilet cubicles all the time if they encounter one that’s not ready for use. I wasn’t going to use the ones where he had opened out the locked toilet roll as it looked like he was planning on coming back to them. had opened about ten of them and left them open. All of them had at least one full toilet roll in them - the industrial sized ones.

Like I said. Bet it looked weird.

SeaAndSangria · 16/08/2026 11:31

Brood · 15/08/2026 20:59

I actually feel the people commenting are all men at this stage. Women don’t feel creeped out for no reason and most male cleaners would be more conscious than to stare, interfere with women trying to wash their hands and stick a brush under a cubicle a woman is using

I actually feel the people commenting are all men at this stage

🤣😂

This is even funnier as there's a completely different thread running at the moment where posters are always certain they can "tell a man" on here and telling each other that they're never wrong.
Think my point that "that's funny then as people are always called a man if they get disagreed with" is being proved spectacularly by this OP 😁

Cosyblankets · 16/08/2026 11:09

Brood · 15/08/2026 20:21

He was no where near the cubicle I was using and shortly after I entered it, he pushed the brush underneath the door of the cubicle while I was using it. He stared at me when I came out and continued to stare at me the whole time I was there

While I was washing my hands, he stood leaning on the brush staring at me in the mirror the whole time. He continued to stare at me until I left.

He not only touched the taps when showing women how to use them, he also touched their arms and hands

I’m not sure why there’s a need to clean the bathroom while it’s operational

Did any of them say anything?

BudgetBuster · 16/08/2026 11:06

Brood · 16/08/2026 10:07

No, I’m talking about different times. I was using the facilities in there late at night alone one night. I heard someone kind of trashing around the bathroom and when I came out of the cubicle, this man was in the bathroom with me alone. The place was deserted at this time and there was no sign up to say a man was going to be entering. I thought maybe the toilets are cleaned early in the morning and late at night.

A different day, in the evening, I went in to get petrol, do shopping, get a coffee and food (there’s a restaurant and shop three - people stay there for hours, truckers stop off there and could stay for hours, commuters travelling on long journeys. It’s on the motorway,) I went in to use the bathroom while waiting for my food order. I seen the man there. There was a sign up this time to say male and female attendants could be servicing the toilets. That’s when all this played out. It’s not unusual for people to be in this establishment for hours. It’s the only service station for miles and people often use the bathroom when they arrive in and before they leave. It was busy in the evening. The time he came in when I was alone was late at night and the place was dead.

Personally, I just wanted him to get out and stop making a nuisance of himself. I have rarely seen men servicing a woman’s bathroom while it’s in use, never mind hanging around like that - he was standing with the brush facing the mirror and taps. He was clearly staring and then started showing women how to use the taps and invading personal space. He was already doing what felt uncomfortable

Most public toilets in the likes of large service stations are checked hourly. I find it a bit disturbing that you apparently watch everyone that's in the service station as you seem to know that people use the loo multiple times, how long they stay, what kind of people they are etc. I think perhaps you have too much time on your hands and maybe the cleaner isn't the problem here.

oviraptor21 · 16/08/2026 11:06

SeaAndSangria · 16/08/2026 10:39

That's always the way on here, you're automatically a man if you disagree, didn't you know?! 😁
If it's real, the OP is entitled to her feelings, but I'm of the opinion he's just doing his job.
I also don't get why the OP is hanging around for 40 minutes to go to the toilet after work at a service station?! That's a long time for the OP to be hanging around, and a cleaner too - I've never known one to be in that long, and to be sticking a brush under the door of an occupied cubicle!

Probably went to get some food and have a break before going back to the bathroom to see if the cleaner had finished.

oviraptor21 · 16/08/2026 11:05

It's normal these days (unfortunately) for toilets to be cleaned by a person of the opposite sex. A decent business has a sign up to warn of this. Usually such cleaners keep a low profile and keep out of the way of the women using the facilities. Even so, I do find it a bjt uncomfortable and would certainly be apprehensive if I was the only woman using the bathroom at the time.

In OP's scenario, yes he does sound a bit odd. There is absolutely no way his broom should have been anywhere near her cubicle while she was in there.

oviraptor21 · 16/08/2026 11:01

BeachHairForLife · 16/08/2026 10:26

People supporting this OP need to read the entire thread and all of their comments/updates. She is unreliable and irrational to the point where I will no longer bother to answer her directly on this thread.

Yes, it is perfectly reasonable to be uncomfortable with a man in the women's bathroom. You can ask them to step out while you use the bathroom. My mum does it all the time. It's fine. They don't care. They just leave and come back after.

The OP has changed their story several times throughout the thread adding additional elements each time when not receiving the response expected, been confrontational and argumentative with any commentors questioning/criticising her multiple different stories and additions. If we are to believe her full story, she is the obsessive person behaving in a creepy manner not him.

Now in her latest update, we have a public bathroom in a random service station that has 25-30 bathroom stalls. Come on. Last week I went to Leeds for work and went through London Kings Cross station, have also recently visited Birmingham and Manchester city centre stations for the same reason. None of these places had even 20 stalls in a single bathroom.

We need to stop villanising all men for existing in our presence or all of our dads, brothers, sons and husbands will need to be accompanied everywhere in case they look sideways at a woman.

On the 25-30 cubicles you are wrong. There are many service stations and large venues with a similar number.

Slightyamusedandsilly · 16/08/2026 10:57

Brood · 16/08/2026 10:37

This same person keeps commenting yet says they’re done with the thread. Apparently adding to the story after being asking for further information is “changing the story”. I’m happy enough with this person not addressing me now or ever. It’s extremely patronising to tell someone that they know more about an experience than the person who experienced it

OP posts on a free and open website. And then wants to police who can reply.

I sense a bit of a common theme here. And not just in relation to men.

hahabahbag · 16/08/2026 10:55

Yabu, he’s a cleaner. All public toilets have warning signs that opposite sex cleaners may be working there.

Slightyamusedandsilly · 16/08/2026 10:54

Brood · 16/08/2026 10:21

There were a few reviews left on their business page to complain about a female cleaner in the male toilets while they were operational. There is also a complaint about a male cleaner wiping down the urinal next to one a man was using while “mid stream”. In the same complaint the cleaner reportedly used the same cloth used to wipe the urinal to wipe down the sink. Someone from management replied to say this was not their usual practice. So I guess I’m not the only one who feels uncomfortable with this set up.

I don’t see why they can’t close the bathrooms for cleaning for 10 minutes like they do in most places or have male cleaners cleaning the male bathrooms and female cleaners cleaning the women’s.

It is OBVIOUS why not a man for the male and a woman for the female.

Horrible minimum wage job. They will be desperate for staff.

Wingingit73 · 16/08/2026 10:52

Do you want dirty toilets? He's working there

AngelinaFibres · 16/08/2026 10:50

Brood · 16/08/2026 10:21

There were a few reviews left on their business page to complain about a female cleaner in the male toilets while they were operational. There is also a complaint about a male cleaner wiping down the urinal next to one a man was using while “mid stream”. In the same complaint the cleaner reportedly used the same cloth used to wipe the urinal to wipe down the sink. Someone from management replied to say this was not their usual practice. So I guess I’m not the only one who feels uncomfortable with this set up.

I don’t see why they can’t close the bathrooms for cleaning for 10 minutes like they do in most places or have male cleaners cleaning the male bathrooms and female cleaners cleaning the women’s.

I only stop at service stations because I absolutely have to pee. If I went in and it said 'closed for 10 minutes for cleaning' I'd wet myself.

SeaAndSangria · 16/08/2026 10:39

Lmnop22 · 15/08/2026 20:44

I disagree with you so I’m a man?

Hilarious. I am actually a 35 year old woman who has also been using ladies toilets my whole life without stopping to making up stories about toilet attendants online for attention…

Also, check the thread, everyone else also thinks you’re lying so are they all clearly men too?

That's always the way on here, you're automatically a man if you disagree, didn't you know?! 😁
If it's real, the OP is entitled to her feelings, but I'm of the opinion he's just doing his job.
I also don't get why the OP is hanging around for 40 minutes to go to the toilet after work at a service station?! That's a long time for the OP to be hanging around, and a cleaner too - I've never known one to be in that long, and to be sticking a brush under the door of an occupied cubicle!

Brood · 16/08/2026 10:37

BeachHairForLife · 16/08/2026 10:26

People supporting this OP need to read the entire thread and all of their comments/updates. She is unreliable and irrational to the point where I will no longer bother to answer her directly on this thread.

Yes, it is perfectly reasonable to be uncomfortable with a man in the women's bathroom. You can ask them to step out while you use the bathroom. My mum does it all the time. It's fine. They don't care. They just leave and come back after.

The OP has changed their story several times throughout the thread adding additional elements each time when not receiving the response expected, been confrontational and argumentative with any commentors questioning/criticising her multiple different stories and additions. If we are to believe her full story, she is the obsessive person behaving in a creepy manner not him.

Now in her latest update, we have a public bathroom in a random service station that has 25-30 bathroom stalls. Come on. Last week I went to Leeds for work and went through London Kings Cross station, have also recently visited Birmingham and Manchester city centre stations for the same reason. None of these places had even 20 stalls in a single bathroom.

We need to stop villanising all men for existing in our presence or all of our dads, brothers, sons and husbands will need to be accompanied everywhere in case they look sideways at a woman.

This same person keeps commenting yet says they’re done with the thread. Apparently adding to the story after being asking for further information is “changing the story”. I’m happy enough with this person not addressing me now or ever. It’s extremely patronising to tell someone that they know more about an experience than the person who experienced it

OP posts:
ilovesooty · 16/08/2026 10:36

Battytwatty · 16/08/2026 08:42

Hmmmm. Now it’s clear who have been saying YABU.

Would you care to clarify?

Brood · 16/08/2026 10:33

viques · 16/08/2026 10:15

If the toilets are as busy as you suggest then I would be thinking thank goodness they employ a cleaner who takes the job seriously and does it properly.

How weird must you have looked pushing open cubicle doors to check for toilet paper!

I doubt it. People push open toilet cubicles all the time if they encounter one that’s not ready for use. I wasn’t going to use the ones where he had opened out the locked toilet roll as it looked like he was planning on coming back to them. had opened about ten of them and left them open. All of them had at least one full toilet roll in them - the industrial sized ones.

OP posts:
Battytwatty · 16/08/2026 10:33

Longtimelurkerfinallyposts · 16/08/2026 10:11

Pushing brushes beneath cubicle doors and actually touching women's arms while mansplaining how taps work does sound like extremely odd/ creepy behaviour on his part.
I don't understand why most people's replies have been quite so hostile towards the OP.

Who is responsible for hiring the cleaners at this service station/ restaurant place? Is it a company contracted by the service station? or by the (chain?) restaurant? Are there other cleaners from the same company there, or is he now the only one?

OP: Why not tell us all where this place is - it's hardly going to 'out' you, especially if you've stopped going there yourself - so other MNers can go and check out this guy's behaviour for themselves?
That might give you a better idea - if they have the same gut feeling as you then it indicates that your intuition is probably spot-on.

Having recently found out more about how many men are hiding cameras in public toilets and changing rooms, and posting the resulting footage online, or just live-streaming it, I would be utterly unsurprised to learn that some of these men are now deliberately taking jobs that make it easier to set up such covert cameras.

Agree with all this! It’s well known that men have been known to slide / covertly place mobiles to film women unaware in toilets and changing rooms.