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Camping dilemma since fire alert

391 replies

SaturdayGiraffe · 15/08/2026 07:27

Off camping next week but been told no cooking stoves allowed now - so no hot water, no hot food.
There’s no pub or shops nearby either.

The site is saying we are inside 14 day cancellation so they are charging to move the dates back and we’ll lose full amount if we go elsewhere (although not even sure where else since the phone alert).

Camping with kids, with no hot food or drink - would you do it?

Does anyone know a site where we could cook still?

OP posts:
Thread gallery
11
Thestealer · 15/08/2026 17:56

Does it have plugs in the shower blocks? Lots do for hair dryers etc.

Isittimeformynapyet · 15/08/2026 17:49

Simonjt · 15/08/2026 08:13

Well in that case it must be a short trip as you only get four days max out of a very good cool box, four days is fine with cold foods and drinks. If you drink coffee you can easily make coffee with cold water and milk. If you really want hot stuff and no eating out you’ll need to cancel and book a site with a hook up as you’ll probably only get two meals out of a portable power station.

You absolutely cannot "easily make coffee with cold water and milk".

If it's instant coffee it won't dissolve, and if it's ground coffee it won't brew.

I daresay I'm not the first to point this out.

ThreadGuardDog · 15/08/2026 17:48

BaronessEllarawrosaurus · 15/08/2026 16:58

They aren't wrong. Because this is an "event beyond their control" they are not liable and as the pitch is still available they do not need to refund.

OP should have a strong practical case for a refund, even though the campsite is acting responsibly due to safety risks. Because she’s booked in on a pitch without electricity or alternative cooking facilities, it’s physically impossible to prepare hot food or clean safely. This is a significant change to the contract and renders what is essentially a self-catering holiday unviable. The ‘Force Majeure’ or safety clause in their terms and conditions might protect them from paying extra compensation, but it rarely allows a business to keep 100% of a customer's money while failing to provide a viable service.

OP needs to establish a paper trail before the check in date - the company are not answering emails, which is avoidance, but OP will still have the emails she sent asking for a refund even if they are not responded to. She just needs to make sure she details what she wants the company to do - in this case a refund or reschedule of the dates.

fuzzyduck1 · 15/08/2026 17:36

I thought that was just fires and BBQ’s.

gas cookers should be ok as they are controllable and can be turned off.
also when using a gas stove you are attending to it all the while.

where a fire or bbq remains hot and can get out of control.

JenRummy · 15/08/2026 17:28

How far to the nearest shop or pub/cafe? Not many places are so remote there’s absolutely nothing within 30 mins. Option to buy battery operated coolbox and/or check deliveroo ranges. Not the campsites fault either. Hoping you find a workaround OP and enjoy the break.

Ezzee · 15/08/2026 17:27

We use a induction hob ( obviously electrical hook up) we used this last week in Devon as the grass was like dried hay!

katepilar · 15/08/2026 17:21

Shatenoeuf · 15/08/2026 07:58

I dont think ive ever known anyone go camping and cook 3 meals a day.

Id have cereal etc for breakfast (take 1 pint cartons of uht milk and open one each day), be out and about for lunch & buy warm food then, and have sandwiches for tea.

I can imagine a lot of campsites might get a tea urn set up somewhere for hot water.

Three cooked meals while camping ... I am sure my family and everyone around did it /not UK/. Tea /coffee for breakfast, plus lunch and supper would be usually cooked.

NoCommentingFromNowOn · 15/08/2026 16:59

crackofdoom · 15/08/2026 16:00

Looks like it is in the New Forest, where OP is going- at least on Forestry England campsites.

The way they haven't tried to find a solution for their campers at all- no kettles, no offering refunds- chimes with a lot of impressions I have previously got of Forestry England. Looks like they think they're doing you a favour by taking your money 🙄.

(making a mental note never to stay on one of their sites)

Edited

So no one on Forestry England sites is getting a refund? What is everyone expected to do? Some people go camping by public transport, or with four teenagers, or are in other circumstances where eating out is not in their budget, and if it was in their budget they might not have chosen to camp. That is outrageous. I hope everyone clubs together to put in a huge complaint to complain and get refunded.

Then you have extra payments like booked non refundable trains, pet boarding fees, for some people this is a financial disaster.

BaronessEllarawrosaurus · 15/08/2026 16:58

ThreadGuardDog · 15/08/2026 16:47

I suspect they’re not replying because they’ve told OP she’s inside the cancellation period and can’t have a refund, and they know they’re wrong.

They aren't wrong. Because this is an "event beyond their control" they are not liable and as the pitch is still available they do not need to refund.

Burntatbothends · 15/08/2026 16:52

Our campsite has no EHU, same as the OP's I think.

AyeDeadOn · 15/08/2026 16:51

Is an EHU not an option? If it is, Id buy a portable induction hob or a tepanyaki grill or george forman type thing.

Burntatbothends · 15/08/2026 16:50

I've just cancelled our camping trip for the bank holiday. Of course I understand the reasons for the government statement but our campsite has banned gas stoves as well and its just not the trip we had booked now. Im really quite sad about it, hopefully we can go next year instead.

Miyagi99 · 15/08/2026 16:50

thelegacyofdragons · 15/08/2026 11:56

I really do hope you are joking. How can anyone not follow this?

You are allowed camping stoves, it’s open flames that aren’t allowed.

ThreadGuardDog · 15/08/2026 16:49

Maddy70 · 15/08/2026 15:09

Sandwiches and pub meal , or Buy a small electric job if you have hookup

No shops, no pub in the vicinity, No hook ups.

Miyagi99 · 15/08/2026 16:49

Drivingmissrangey · 15/08/2026 08:39

Is it? Disposable BBQs are specifically mentioned (that’s because people tend to use them directly on the ground rather than raised) but not non-disposable ones, and camping stoves are not a fire.

That said, I didn’t get the alert but that’s based on the screen shot on bbc news.

Yeah, it’s just open flames, camping stoves are allowed in most campsites still (and festivals).

Jade9114 · 15/08/2026 16:48

Certainly not!!!

ThreadGuardDog · 15/08/2026 16:47

Ohdearwhatsthisthen · 15/08/2026 16:15

I think I'd still go but expect to probably leave early. The campsite not replying to emails is really unacceptable. They must have an office/reception type building there? As a pp said, surely they could at least organise some hot water for people to use? If all else fails you can get cans of iced coffee that don't have to be kept in a fridge and would at least keep the withdrawal headache away

I suspect they’re not replying because they’ve told OP she’s inside the cancellation period and can’t have a refund, and they know they’re wrong.

SpidersAreShitheads · 15/08/2026 16:47

Happyasapiginmuck1 · 15/08/2026 16:17

I'd be cancelling, wanting all my money back and they can claim off their insurance. They've had to change the terms that you agreed to at the time of booking, they've broken that contract. Not there fault, but not yours either.

This OP.

As PP have said, the 14-day period doesn’t apply here as the material terms of the contract have changed.

Happyasapiginmuck1 · 15/08/2026 16:17

I'd be cancelling, wanting all my money back and they can claim off their insurance. They've had to change the terms that you agreed to at the time of booking, they've broken that contract. Not there fault, but not yours either.

Ohdearwhatsthisthen · 15/08/2026 16:15

I think I'd still go but expect to probably leave early. The campsite not replying to emails is really unacceptable. They must have an office/reception type building there? As a pp said, surely they could at least organise some hot water for people to use? If all else fails you can get cans of iced coffee that don't have to be kept in a fridge and would at least keep the withdrawal headache away

Fingerscrossed22 · 15/08/2026 16:12

We were meant to be going 2 nights next week-
But , with the cooking ban- we are leaving it till September!
Thankfully, we hadn't booked the campsite But nearly booked the attraction we were heading too- would've been £200 down the drain!!

GreenCa · 15/08/2026 16:00

Muchtoomuchtodo · 15/08/2026 09:07

It’s a shame that the site aren’t being proactive and providing communal hot water urns, microwaves etc.

it would be doable with cold food, it’s just a matter of whether or not that would be acceptable to your and your family.

With young kids, a lack of hot water would be pretty unhygienic. We always had a bowl of hot soapy water to wash hands before eating and for a quick wash before bed when they were young.

Not sure if it’s worth it if the site fees were reasonable but would your travel insurance cover the costs as there’s been a significant chance to the t’s and c’s?

You can wash hands perfectly adequately with cold water and soap.

crackofdoom · 15/08/2026 16:00

Ncforthis2267 · 15/08/2026 15:53

It's not a ban 🤦‍♂️

Looks like it is in the New Forest, where OP is going- at least on Forestry England campsites.

The way they haven't tried to find a solution for their campers at all- no kettles, no offering refunds- chimes with a lot of impressions I have previously got of Forestry England. Looks like they think they're doing you a favour by taking your money 🙄.

(making a mental note never to stay on one of their sites)

Ncforthis2267 · 15/08/2026 15:53

It's not a ban 🤦‍♂️

Ncforthis2267 · 15/08/2026 15:52

HoraceCope · 15/08/2026 12:20

report to who exactly?

i did report a man down the road for using a hose pipe on his front grassed garden, he was blatantly using the hosepipe
i reported anonymously, turns out the ban started the next day!

Police? I don't know. You tell me as you seem to be one of these reporting pieces of shit?

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