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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to think the NHS is bloody brilliant sometimes?

189 replies

BarbaraVineFan · 23/07/2026 15:38

I crushed my finger on Tuesday in a silly accident. Popped a plaster on and hoped for the best, but by yesterday evening it bore a strong resemblance to ET’s finger so I thought I’d better get it checked out. Quick trip to the pharmacy, they advised 111. Called 111 this morning, got through almost straight away, was sent to urgent care.

Went to urgent care this morning and waited about an hour. While I was waiting a chap came round with a trolley giving out free tea, coffee and biscuits. Brilliant! Then i was seen by a lovely specialist nurse who checked for tendon and nerve damage and said i needed an X ray to check for fractures. Waited about 5 mins for the X ray, the radiographer sent the images back to the nurse and I was seen again within 5-10 mins to be told I had a fractured bone in my finger. She put a splint and dressing on and sent me on my way with another splint, some gauze and tape for when I need to change the dressing. At all times, everyone was kind, patient and explained everything to me, I didn’t feel rushed in any way and came out about 2 hours after I went in.

And ALL FOR FREE (I know, I know, it’s not really free, but still!). It just made me think how lucky I am not to live in eg the USA, where a minor injury like this would probably cost me thousands of dollars. Thank you, NHS!

OP posts:
Shatenoeuf · 23/07/2026 18:29

One of my dc has had hundreds of thousands if pounds worth of emergency and non emergency care.

If we lived in the US she would probably have bankrupted us.

I have colleagues in the states who have opened my eyes that even with insurance, they still face delays, struggle to access the latest treatments. Our employer provides good cover but there are still large co-pays. You can pay a $5,000 co-pay to have a baby even with insurance.

ForeverDelayedEpiphany · 23/07/2026 18:29

I think the mixed ones are those who paint the more negative experiences, which we obviously wouldn't have if everyone had been lucky enough to be treated well.

I have always found treatment experience excellent, but mine had been tarnished by my poor choice of prescribed medication. I'd probably still think it was good if it hadn't happened 🤔

Malinia · 23/07/2026 18:27

Newbutoldfather · 23/07/2026 15:50

YANBU,

But, as you said, sometimes! Other times it is absolutely appalling.

I and my family have had very mixed experiences.

Yes exactly. Sometimes it's great, but my mum died this week directly due to incompetence and lack of care by multiple staff at a variety of levels in the NHS, so I'm not feeling very positive towards it right now.

Ted27 · 23/07/2026 18:26

@Westcoe

Thank you for asking. Im ok, chemo was brutal and will take time to recover from. I will be on medication for the rest of my life. But I am here.

I am most outraged though that my chin hair has reappeared very quickly but my eyelashes fell out this week. 😉

IlovedLadybirdbooks · 23/07/2026 18:26

but that poster was denying it was brilliant for anyone

LOL! You actually quoted me saying no such thing! Here ya go:

so you are denying the multiple experiences just on this thread alone
Not at all. But a few anecdotes don't provide the full picture.

user293948849167 · 23/07/2026 18:23

Yes when it works it’s brilliant

IlovedLadybirdbooks · 23/07/2026 18:22

InQuiresandplaceswheretheysing · 23/07/2026 18:12

For all the negative stories there will be hundreds of positive ones.

So there should be! It receives billions of pounds of taxpayers money every year!

RaininSummer · 23/07/2026 18:21

I'm not so full of praise unfortunately. The NHS broke my Dad who went in after a fall and living with Parkinson's. When they released him he had to go to a care home as he lost the ability to walk and toilet himself as a result of them not administering his meds correctly and also never helping him out of bed to move about over two months. He lost a lot of weight too. Similarly another relative taken in with a heart attack, spent two days on a trolley and only fed white toast before eventually getting onto a ward and getting treated on day three.

IlovedLadybirdbooks · 23/07/2026 18:20

It is more than a few. This thread alone is a few mins long. Loads and loads and LOADS of positive stories out there

Of course there are. NHS employs lots of excellent doctors, nurses and other AHP. But "loads and LOADS" of positive stories don't give the full picture.

I'm pleased that a previous poster's dad had excellent end of life care including pain relief. My mum didn't. Nor did thousands of others. Do you want to bet on you and your loved ones being lucky or would you like some degree of certainty?

My MIL has had excellent NHS care. My uncle and FIL have not. It shouldn't be a lottery.

CTW23 · 23/07/2026 18:19

Always amazing experience for me. Had 2 great births and was cared for so well.
had an infected finger recently, sent gp a photo, got a call an hour later, walk in centre appointment at 7pm. Antibiotic prescription in the pharmacy immediately.

went to A&E with my 2 year old who couldn’t weight bare post fall. Saw a nurse practitioner who was amazing, x ray and review within 3 hours!

free contraception! My sister lives in the US and the only contraceptive available on her insurance is the contraceptive vaginal ring… the coil is $1000!

I know I’ve been lucky and haven’t needed services much but I’m grateful

Westcoe · 23/07/2026 18:18

HoraceCope · 23/07/2026 18:12

its probably human nature

For some

cramptramp · 23/07/2026 18:15

LindorDoubleChoc · 23/07/2026 18:05

YABU. The NHS is never bloody brilliant. It is never fit for purpose. It is always hopeless.

It’s not ALWAYS hopeless.

InQuiresandplaceswheretheysing · 23/07/2026 18:12

For all the negative stories there will be hundreds of positive ones.

HoraceCope · 23/07/2026 18:12

Westcoe · 23/07/2026 18:11

some are

its probably human nature

InQuiresandplaceswheretheysing · 23/07/2026 18:12

I’ve had treatment for MS that is now running into hundreds of thousands of pounds.

Westcoe · 23/07/2026 18:11

HoraceCope · 23/07/2026 18:10

we are so very quick to criticise and complain

some are

HoraceCope · 23/07/2026 18:10

we are so very quick to criticise and complain

Westcoe · 23/07/2026 18:09

TigerRag · 23/07/2026 18:09

And there are a lot of negative stories. I've got several of my own

Absolutely

but that poster was denying it was brilliant for anyone

TigerRag · 23/07/2026 18:09

Westcoe · 23/07/2026 18:05

It is more than a few. This thread alone is a few mins long. Loads and loads and LOADS of positive stories out there

And there are a lot of negative stories. I've got several of my own

worcesterpear · 23/07/2026 18:09

I find it a mixed bag, sometimes very good especially for emergencies or planned surgeries. GPs surgeries round here are not good and it is very difficult to get an appointment. Dd had an ultrasound referral for a very large growth which needs removing due to its location if nothing else. That was done very quickly, but then told to phone GP for results after a week. GP insisting on a phone appointment the earliest they could do was a months time. So that will all be delayed by at least a month.
Atrocious treatment of mil with stage 4 cancer, made to wait on a trolley in A and E for 48 hours before being admitted to a ward.

LindorDoubleChoc · 23/07/2026 18:05

YABU. The NHS is never bloody brilliant. It is never fit for purpose. It is always hopeless.

Westcoe · 23/07/2026 18:05

IlovedLadybirdbooks · 23/07/2026 18:04

so you are denying the multiple experiences just on this thread alone

Not at all. But a few anecdotes don't provide the full picture.

It is more than a few. This thread alone is a few mins long. Loads and loads and LOADS of positive stories out there

IlovedLadybirdbooks · 23/07/2026 18:04

so you are denying the multiple experiences just on this thread alone

Not at all. But a few anecdotes don't provide the full picture.

sandrapinchedmysandwich · 23/07/2026 18:02

I have had a serious illness recently and have had a catalogue of errors. Some have been very serious and have brought me to tears.

I saw a nurse last week for post operative care who was kind and empathetic. She just called me randomly to ask how I am getting on as I was in a lot of pain when I saw her. This meant a huge amount to me but sadly this type of care is rare these days

Phineyj · 23/07/2026 18:00

The problem with the expectation of gratitude is it prevents discussion of how it could improve and it most definitely could improve. It is really dangerous to sanctify a tax payer funded public service.

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