Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Been given a face to face appointment at my GP… AIBU to call and push back?

141 replies

tulipsinbloomnow · 20/04/2026 10:35

I have another ongoing issue which I am under the hospital for, but I’ve been told I need to approach my GP for pain relief at the moment.

I did this a couple of months ago and got a phone call and a prescription no problem. I’m running out and need some more. This time I filled out the new AI questionnaire and it’s given me an urgent appointment for tomorrow. I called up the surgery and they said it’s because the AI has flagged me as being at risk of arthritis (???) or a DVT!!! I asked the receptionist if this was right as a DVT is pretty serious and I’m sure I don’t have one, but apparently because I’ve ticked that I get swelling it’s a risk factor and I now need to come in.

I just think this is so silly and I’m taking up an appointment for something that’s really not that serious! I just feel like I’ll look such a knob tomorrow sat there. AIBU to call back and push back?

OP posts:
Slowdownyouredoingfine · 20/04/2026 11:55

I totally get it OP, I had a similar issue. Symptoms that I’ve been having for years and had seen the doctor for previously, the AI system directed me to A&E which was totally unnecessary, spoke to the receptionist who said if the system says a&e we can’t book you an appointment you need to go to A&E.

So I went back onto the System, changed a few of my answers and got a GP appointment. There is obviously room for error with these systems, but it appears humans aren’t allowed to use their common sense anymore if computer says no.

tulipsinbloomnow · 20/04/2026 11:54

Allisnotlost1 · 20/04/2026 11:49

Then it’s best the GP sees how bad you are, surely?

I just don’t have huge hopes of it being dealt with. Unless I’m sent to a&e there’s not a lot they can do as I’m awaiting assessment by a consultant. I just want the pain to stop at this point because I feel so pathetic

OP posts:
mindutopia · 20/04/2026 11:53

If you are after pain management, it’s really sensible that they see you in person. Firstly, a young, healthy person should not be on regular naproxen for their joints. They isn’t normal and while you may be waiting on a referral, it’s sensible that the GP reviews if you need another different one.

Beyond that if the GP is going to be managing your pain meds long term (even if not controlled substances), they need to assess you. Naproxen in particular often requires omeprazole with it, so they probably need to explore if you also need that, or if another painkiller would suit you better.

Laserwho · 20/04/2026 11:52

tulipsinbloomnow · 20/04/2026 11:44

I’m young and healthy besides this issue so I definitely am not, it’s just frustrating that they’re wasting an appointment on something that’s not urgent.

They are not wasting an appointment. You would still have an appointment if they discussed it on the phone. Same appointment, same amount of time for the doctor. The GP obviously thinks you need to be seen

VeraWang · 20/04/2026 11:50

HoraceCope · 20/04/2026 11:16

oh are you in charge of this thread?

Well no, but it might be more helpful to her if you did.

Allisnotlost1 · 20/04/2026 11:49

tulipsinbloomnow · 20/04/2026 11:38

It’s all of it combined. Sorry my head is a little foggy when I can’t sleep because I’m in that much pain!

Then it’s best the GP sees how bad you are, surely?

Allisnotlost1 · 20/04/2026 11:47

tulipsinbloomnow · 20/04/2026 10:53

Yes but I don’t have a DVT! I think it’s because I mentioned swelling, which it does on exertion but the form doesn’t have an option for this

Probably you don’t, but you don’t know that you don’t, and it’s a risk that is better assessed by a GP in person than by you.

Go to the appointment, be glad you got one and they’re not fobbing you off.

tulipsinbloomnow · 20/04/2026 11:44

BauhausOfEliott · 20/04/2026 11:42

It's not about whether you have a DVT now, it's about whether you're at an increased risk of developing one in the future.

I’m young and healthy besides this issue so I definitely am not, it’s just frustrating that they’re wasting an appointment on something that’s not urgent.

OP posts:
BauhausOfEliott · 20/04/2026 11:42

tulipsinbloomnow · 20/04/2026 10:53

Yes but I don’t have a DVT! I think it’s because I mentioned swelling, which it does on exertion but the form doesn’t have an option for this

It's not about whether you have a DVT now, it's about whether you're at an increased risk of developing one in the future.

BIossomtoes · 20/04/2026 11:42

You’d be the first to complain if there was something wrong and you couldn’t get an appointment. GP surgeries can’t do right for doing wrong. Just go and be thankful they’re so responsible.

tulipsinbloomnow · 20/04/2026 11:41

SpiralSister · 20/04/2026 11:40

This is what we’ve come to, is it? When someone working in the NHS thinks seeing a GP for a genuine problem is a ridiculous waste of time.

OP, go to the appointment. Cry if you want to. That’s also ok and worrying that you think it isn’t. You never know, you might get the GP on side and get expedited too..

I’ve called to see if the appointment can be expedited, explained I’m literally on site so can take a same day cancellation if one arises and I’ve been told it won’t

OP posts:
AliasGr4ce · 20/04/2026 11:40

The GPs I know prefer seeing people in person most of the time anyway. They didn’t envisage sitting on a call all day when they were training. At our GPs we are given the choice of phone or F2F unless GP needs to see you. I I had to change from phone to in person recently at last min (sudden change in symptoms) and there was no issue at all as similarly scheduled. I’m not sure there is much time difference in phone vs in person for the GP, it’s more faff for the patient. So you aren’t wasting any NHS time.

SpiralSister · 20/04/2026 11:40

This is what we’ve come to, is it? When someone working in the NHS thinks seeing a GP for a genuine problem is a ridiculous waste of time.

OP, go to the appointment. Cry if you want to. That’s also ok and worrying that you think it isn’t. You never know, you might get the GP on side and get expedited too..

Whattodo1610 · 20/04/2026 11:40

Can’t you just ring your surgery and explain over the phone? Ours do this, they then send a message to the GP, who will then either give you a prescription or ask to see you/call you to discuss.

tulipsinbloomnow · 20/04/2026 11:39

Leavelingeringbreath · 20/04/2026 11:31

I'm guessing the reason you are cross is because you have to wait until tomorrow and you were hoping for just a prescription you could collect today and go and get filled.

Tbh OP making such a fuss over wanting to be seen by the doctor before prescribing prescription painkillers is a bit of a red flag that you have some dependency on the painkillers.

ive called them once to ask if a f2f is really necessary because of distance to the surgery from my work etc.

OP posts:
tulipsinbloomnow · 20/04/2026 11:38

crowfollower · 20/04/2026 11:31

You mentioned 5 times that is was because you would feel like a knob, it was taking an appointment from someone else, you were going to get emotional, then when the comments didn't go your way, it was because you didn't want to take time off.

It’s all of it combined. Sorry my head is a little foggy when I can’t sleep because I’m in that much pain!

OP posts:
drspouse · 20/04/2026 11:37

tulipsinbloomnow · 20/04/2026 11:27

Because i thought it was implied. I don’t know why you’ve got it in your head I’m after some really strong drugs, when all I want is another prescription of the naproxen I was given.

Naproxen can have side effects, and in general repeat prescriptions need to have an eye kept on them.

askmenow · 20/04/2026 11:35

tulipsinbloomnow · 20/04/2026 10:50

It’s just to take occasionally until I can be seen. I’m hoping when I’ve been seen at the hospital I’ll be referred for a scan and then steroid injections and I can leave this all behind me. My joints are worse than my 95 year old nanna’s!

Sounds like you need to be seen tho. Also good that they’re keeping an eye on you.

Given you have arthritis, are you carrying extra weight? Perhaps they’ll be discussing weight management drugs? Or alternate drug management. Or ask them personally to sort the Dihydrocodeine prescription. Go prepared.

Go, at least it’ll be an opportunity to touch base with an actual human. Rare these days! 💐

Leavelingeringbreath · 20/04/2026 11:31

tulipsinbloomnow · 20/04/2026 11:27

Because i thought it was implied. I don’t know why you’ve got it in your head I’m after some really strong drugs, when all I want is another prescription of the naproxen I was given.

Naproxen are quite a strong medicine.
They are prescription only for a reason.

crowfollower · 20/04/2026 11:31

tulipsinbloomnow · 20/04/2026 11:25

I’m not being weird. I just really resent taking a morning off work for something so minor.

You mentioned 5 times that is was because you would feel like a knob, it was taking an appointment from someone else, you were going to get emotional, then when the comments didn't go your way, it was because you didn't want to take time off.

Duckiewasthefirstniceguy · 20/04/2026 11:31

tulipsinbloomnow · 20/04/2026 11:27

Because i thought it was implied. I don’t know why you’ve got it in your head I’m after some really strong drugs, when all I want is another prescription of the naproxen I was given.

I didn’t say anything at all about drugs.

And, no. The issue being wasted time off is in no way implied by: I just think this is so silly and I’m taking up an appointment for something that’s really not that serious! I just feel like I’ll look such a knob tomorrow sat there.

This is a non-issue. Just go to the appointment and stop being silly.

Leavelingeringbreath · 20/04/2026 11:31

tulipsinbloomnow · 20/04/2026 11:09

I’m not refusing, I just feel like it’s such a waste of an appointment. I’m also going to go in and get emotional (because despite it being minor, it’s really starting to have an impact on my day to day life), which is just going to make me look even worse too. I work in the NHS, so I know how bad people have it and me crying over some joint pain just makes me feel like an arsehole to be honest

I'm guessing the reason you are cross is because you have to wait until tomorrow and you were hoping for just a prescription you could collect today and go and get filled.

Tbh OP making such a fuss over wanting to be seen by the doctor before prescribing prescription painkillers is a bit of a red flag that you have some dependency on the painkillers.

crowfollower · 20/04/2026 11:28

Something that makes you emotional and upset because it is starting to have an impact on your day to day life is anything but minor.

I’m also going to go in and get emotional (because despite it being minor, it’s really starting to have an impact on my day to day life), which is just going to make me look even worse too

tulipsinbloomnow · 20/04/2026 11:27

Duckiewasthefirstniceguy · 20/04/2026 11:24

I’m mainly peed off because it means a morning off work, and a morning of leave used!

Really? As that’s not what you said in the OP and you haven’t mentioned it at all till now.

Because i thought it was implied. I don’t know why you’ve got it in your head I’m after some really strong drugs, when all I want is another prescription of the naproxen I was given.

OP posts:
TheVeryThing · 20/04/2026 11:26

No, she should not apologise for wasting anyone's time. Is this how bad the NHS is? that having a face-to-face appointment is a huge deal and something that people should agonise over.
Surely a lot of GP time is taken up with fairly routine matters, interspersed with patients who have serious medical conditions.
This thread seems like a lot of drama over something very straightforward. Just go to the bloody appointment and stop overthinking it.