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AIBU?

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Original poster

AIBU to expect a cleaner to clear hair from plug holes without being asked?

109 replies

Alpsk1 · 07/04/2026 21:36

AIBU to expect a cleaner to empty the plug hole of hair etc as a standard part of a clean?

I thought I’d treat ourselves to a cleaner and they came for the first time yesterday to do a 6 hour clean on a 4 bed house. This initial clean was meant to be for longer than what they will do going forward. 6 hours vs the 4 hours they said they’d need ongoing every fortnight.
I had expected them to clean the oven on this first clean but they didn’t (however although I asked if they cleaned ovens, we hadn’t agreed they would specifically do this on the first clean). - so that’s my fault for not specifying.

I also found that not all the skirtings were dusted and even though they specifically cleaned the blinds, there was still dust on them in places..

YABU - you’re expecting too much
YANBU - a cleaner should do all the dusting and empty the plugs as standard

OP posts:
pavillion1 · 07/04/2026 21:58

Plug hole yes Oven Absolutely not

PottingBench · 07/04/2026 21:55

Christ. That's a bad enough job if it's your own hair, soap scum, snot and pubes. Fancy expecting some poor sod to do it for minimum wage.

Chatsbots · 07/04/2026 21:53

I was a cleaner for a while and you clean everything you see but there's always more...if it's a priority for you, tell her, she's not a mindreader.

You always have to make decisions because if you totally deep clean one area, then others aren't done at all and usually there's a time limit.

Oven cleaning (especially if it's totally minging) is a specialist job.

Nervousmummy2 · 07/04/2026 21:52

I don’t think I’d expect her to clean that an I don’t understand why you can’t remove your own hair from your own plug… I’m sure you don’t just leave everything in between her visits to build up… like do you leave your poo stains on the toilet for her also? If she’s good enough at everything else I absolutely wouldn’t be crying about her not cleaning a plug hole

CallingOnTheMegaphone · 07/04/2026 21:51

I would never expect anyone else to clean my hair out of a plughole, that's grim. Do it yourself!

Nickyknackered · 07/04/2026 21:50

I think that's one if those things, along with stripping beds and cleaning the skid marks in your loo, that you should do yourself.

TheChosenTwo · 07/04/2026 21:48

I think a list might be helpful at the beginning outlining your expectations - to answer your question, yes I would expect plug holes to be clean.
We have a separate oven cleaner who comes twice a year, it takes him 3 hours a time and does a very thorough job - were you just expecting a cursory wipe over to be done in that time?

thistimelastweek · 07/04/2026 21:43

To address your specific question, yes if taking the hair out of plugholes is top of your priorities you need to say so.

Dalmationday · 07/04/2026 21:37

Try a different cleaner. I went through about 4 to find a good one. Lots were good on first visit and then increasingly bad from visit 3 onwards