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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to expect a cleaner to clear hair from plug holes without being asked?

109 replies

Alpsk1 · 07/04/2026 21:36

AIBU to expect a cleaner to empty the plug hole of hair etc as a standard part of a clean?

I thought I’d treat ourselves to a cleaner and they came for the first time yesterday to do a 6 hour clean on a 4 bed house. This initial clean was meant to be for longer than what they will do going forward. 6 hours vs the 4 hours they said they’d need ongoing every fortnight.
I had expected them to clean the oven on this first clean but they didn’t (however although I asked if they cleaned ovens, we hadn’t agreed they would specifically do this on the first clean). - so that’s my fault for not specifying.

I also found that not all the skirtings were dusted and even though they specifically cleaned the blinds, there was still dust on them in places..

YABU - you’re expecting too much
YANBU - a cleaner should do all the dusting and empty the plugs as standard

OP posts:
Neemon · 07/04/2026 22:34

That’s gross. I’d be embarrassed if I were you, leaving it for the cleaner to do.

Tryagain26 · 07/04/2026 22:31

I'd expect you to pick your own hair out of the plug. It's unreasonable to expect anyone else to do it.
And oven cleaning is completely separate If you want someone to clean it you need to hire someone specifically for that.
So yes you are expecting too much.

Ibetthatyoulookgoodon · 07/04/2026 22:30

I actually find it oddly satisfying to do my own but equally I wouldn’t necessarily worry about leaving it for a cleaner tbh. Perhaps because I don’t mind doing it myself 🫣

ThePoshUns · 07/04/2026 22:26

I had a cleaner for years and no I did not expect her to pull my hair out of the plug hole, that’s really grim. Same as I don’t expect her to clean skid marks in the toilet. It’s about having some self respect and respect for others.

BeigeBanana · 07/04/2026 22:22

PhaseFour · 07/04/2026 22:21

I think it's really disrespectful to expect a cleaner to remove hair from a plug hole. In fact, I would be apologising to the cleaner if I hadn't removed it prior to her arriving!
It really is another level of grim.

This. Absolutely disgusting OP.

PinkTonic · 07/04/2026 22:22

My cleaner certainly isn’t on minimum wage and cleaners generally clean whatever the client needs cleaning. There is always a contingent on cleaning threads who say if you’re not satisfied do it yourself, but in reality if you pay someone to clean your house you have a reasonable expectation that they will do exactly that. Who do you all think cleans the plug holes in hotels if not the cleaners? Obviously people should clean up after themselves if they mess up the loo, you wouldn’t leave it for the rest of the household to put up with, and oven cleaning is usually a specialist service.

Mrscharlieeeee · 07/04/2026 22:21

I would never expect my cleaner to remove hair from the plug. I do that myself as it’s a grim job when it’s your own hair, never mind someone else’s and I do it frequently anyway.

an oven clean you need a specialist. I think you have unrealistic expectations.

pastaandpesto · 07/04/2026 22:21

Hair issue aside, I don't think 6 hours is realistic for a deep clean in a 4 bed house. I assume you have at least two bathrooms? I'm not surprised that a few bits got missed.

It's tricky though - do you think the cleaner genuinely ran out of time, or do you think they just didn't clean to the standard you are looking for? Because those are two different issues.

PhaseFour · 07/04/2026 22:21

I think it's really disrespectful to expect a cleaner to remove hair from a plug hole. In fact, I would be apologising to the cleaner if I hadn't removed it prior to her arriving!
It really is another level of grim.

Lurkingandlearning · 07/04/2026 22:20

No. That is a disgusting job. Why would you ask someone to clean up anything that’s come out of you or off of you. That is part of personal hygiene. Have a better t of self respect.

MrFluffyDogIsMyBestFriend · 07/04/2026 22:18

You could have done it yourself in the time it took you to write this post.

mondaytosunday · 07/04/2026 22:17

You have to be very specific. Ovens are definitely an extra job, as is cleaning out the fridge or changing the bed linen and cleaning windows. You need to have a list of what you expect her to do every week and what’s included in a longer clean.

Thisismynewname23 · 07/04/2026 22:15

Alpsk1 · 07/04/2026 21:36

AIBU to expect a cleaner to empty the plug hole of hair etc as a standard part of a clean?

I thought I’d treat ourselves to a cleaner and they came for the first time yesterday to do a 6 hour clean on a 4 bed house. This initial clean was meant to be for longer than what they will do going forward. 6 hours vs the 4 hours they said they’d need ongoing every fortnight.
I had expected them to clean the oven on this first clean but they didn’t (however although I asked if they cleaned ovens, we hadn’t agreed they would specifically do this on the first clean). - so that’s my fault for not specifying.

I also found that not all the skirtings were dusted and even though they specifically cleaned the blinds, there was still dust on them in places..

YABU - you’re expecting too much
YANBU - a cleaner should do all the dusting and empty the plugs as standard

This is so grim surely you would clean away your own hair I couldn’t leave this for someone else to do, it’s something you clean as you go, you remove it regularly keep on top of it

Thechaseison71 · 07/04/2026 22:15

hazelberry · 07/04/2026 22:14

What if they had no arms?

Well physical disabilities can restrict what people can do housework wise obviously

hazelberry · 07/04/2026 22:14

Thechaseison71 · 07/04/2026 22:11

Why does everyone assume the cleaner is on minimum wage. Often they can be earning £20 an hour and the person employing them earns less or is even on benefits.

I wouldn't leave hairs in the plughole though as it's one of my big ears and I couldn't leave it but it's possible someone can't do that themselves. What if you are blind?

What if they had no arms?

Thechaseison71 · 07/04/2026 22:11

Why does everyone assume the cleaner is on minimum wage. Often they can be earning £20 an hour and the person employing them earns less or is even on benefits.

I wouldn't leave hairs in the plughole though as it's one of my big ears and I couldn't leave it but it's possible someone can't do that themselves. What if you are blind?

PinkNailPolish2026 · 07/04/2026 22:08

I don’t expect our cleaner to clean hair from plugholes or do the oven. We pay for someone to do the oven separately. We have plugs that catch the hair, it takes 2 seconds to remove the disk on top of the plug and remove the hair. Some things you don’t expect people to do for you…

Screamingabdabz · 07/04/2026 22:08

I really didn’t know that people existed who would pay some poor person (usually a woman of course) minimum wage with an expectation that they would automatically clear their gross shit out of their plug holes and then casually moan that the slave didn’t do it. How do you live with yourselves? I’m genuinely shocked.

hazelberry · 07/04/2026 22:08

No. Clean your own hair out of the plughole. It's disgusting to think your cleaner will do it.

Kaltenzahn · 07/04/2026 22:07

I wouldn't expect a cleaner to scoop my hair out of the plughole anymore than I'd expect them to flush the toilet for me. It's just an extra level of gross and something you should really do yourself. Would you want to scoop a strangers wet hair/pubes out of a shower plug?

Oven cleaning I would expect this to be something you requested specifically. Takes ages, needs different cleaning products and doesn't need to be done every week.

Cricketashes · 07/04/2026 22:07

Why would you leave this for the cleaner? That's disgusting.

MandemChickenShop · 07/04/2026 22:03

That's gross. You have to do a minimum clean and tidy first before the cleaner turns up.

You wouldn't leave a massive jobbie floating about would you? Or would you?

charlieandjenna · 07/04/2026 22:02

I am a cleaner and yes I do clean hair out of the plug but at the same time I find it a bit grim that it’s been left for me to do.
on a first clean they are finding their feet around your home and you will notice what areas need cleaning the most, more so than someone who has only spent a few hours in your home. Just mention anything that you think would be helpful for them to do a job that you will be happy with and see how they get on after two or three cleans.

olympicsrock · 07/04/2026 22:02

No - I would not expect the cleaner to do plug holes or ovens

Createausername1970 · 07/04/2026 21:59

No! That is not something I would expect a cleaner to do.