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AIBU?

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AIBU to expect a cleaner to clear hair from plug holes without being asked?

109 replies

Alpsk1 · 07/04/2026 21:36

AIBU to expect a cleaner to empty the plug hole of hair etc as a standard part of a clean?

I thought I’d treat ourselves to a cleaner and they came for the first time yesterday to do a 6 hour clean on a 4 bed house. This initial clean was meant to be for longer than what they will do going forward. 6 hours vs the 4 hours they said they’d need ongoing every fortnight.
I had expected them to clean the oven on this first clean but they didn’t (however although I asked if they cleaned ovens, we hadn’t agreed they would specifically do this on the first clean). - so that’s my fault for not specifying.

I also found that not all the skirtings were dusted and even though they specifically cleaned the blinds, there was still dust on them in places..

YABU - you’re expecting too much
YANBU - a cleaner should do all the dusting and empty the plugs as standard

OP posts:
60andcounting · 10/04/2026 10:04

Yes they should. I'm a cleaner and I always clean the plugholes. If I'm short on time I would do this rather than dust the skirtings.
I have lovely customers but their plugholes are disgusting.

IntheMoodforWong · 10/04/2026 10:00

I personally would not expect a cleaner to handle my bodily detritus like that. It's bad enough having to remove my own family's hair, poo on the toilet, etc., I would never dream of asking them to do it.

Grannygherkin · 10/04/2026 09:55

Wow oh wow I think you are being very unreasonable!!! Firstly it takes 30 seconds after washing your hair to pull it out the plughole. I have fairly long hair and wash it weekly and clean it out immediately, why can't you?
Secondly I'm guessing there were 2 people who arrived to do the initial first clean. Sounds like you were expecting a deep clean. Do you seriously think you yourself personally could do a deep clean from ceilings to floor in 3hours on top floor and a further 3 hours on ground floor. You have a 4 bedroom house so it's considered large, and you expect them to crawl around on hands and knees wiping every inch of skirting by moving beds, cupboards etc etc plus wiping down blinds. By time they've dusted everywhere and hoovered lingering dust particles in the air would eventually settle making it look like they hadn't dusted.

Lomonald · 10/04/2026 09:47

Bjorkdidit · 09/04/2026 09:21

I think people are talking about different things here.

I took plug hole hair to be just that which collects above the surface trap after a shower, that you can pick up and put in the bin?

Yet others are talking about removing parts of the drain and bleaching things, which sounds more like a yearly deep cleaning job.

I think taking the trap/plug out is what the op about.

Westfacing · 10/04/2026 09:41

Like skid marks in the loo, plughole hair is related to personal hygiene - I think it's gross to leave this for a cleaning lady to deal with

There are just some things that you need to do yourself if physically able

Geez

WhoamItoday11 · 10/04/2026 09:34

That's a disgusting job and not one I would expect a cleaner to do. I just about gag doing it & it's my own hair. No way would I do that if I was a cleaner.

Yerroblemom1923 · 10/04/2026 09:20

No to the manky plughole and no to the oven. Oven cleaning is a specialised job needing certain chemicals which a cleaner probably won't have. We used a specialised oven cleaning guy who comes to do ours twice a year and he makes it look like new! It's a lengthy job that can't be done properly with a tin of Mr Muscle.
Also you need to communicate with your cleaner about your priorities. If skirting boards are one then mention it so they ensure that gets done. Don't insult them by asking them to clean your hair out of your plughole though!

MrsVanilla · 09/04/2026 20:52

I don't think it's part of her job to clean up your body mess, so no poo, drain hair, soiled sanitary pads etc. I have a cleaner and I do a quick whizz round before she comes. I just feel it's a kind of respect for another human being really.

IrishSelkie · 09/04/2026 20:38

If they cleaned for 6hrs then you got what you paid for.
If after 6hrs some things are not clean, then your house was too dirty to be completely cleaned in 6hrs.

Runnermumof2 · 09/04/2026 20:36

If there are specific bits you want done then you would need to make sure you make that clear as they won't know straight off.
I have an amazing cleaner, who was supposed to be temporary, but she's been going about 2 years now. She regularly reminds me to let me know if there's any areas she wants me to concentrate on or things I think she's missed. She's really attentive, but things like ovens, bins, dishes are not on her list. She also asks that all the floors and counters are cleared of clutter for her arrival.
Oven cleaning I definitely would be an additional cost and wouldn't be part of a clean.

CherryBlossom321 · 09/04/2026 15:18

I have never left plughole hair for my lovely cleaner to remove. It would feel disrespectful to do so.

schnubbins · 09/04/2026 15:17

No way would I ask my cleaner to clean hair out of a plug hole or clean an oven .Oven cleaning can take hours ! Cleaning a house from top to bottom is a very time consuming job .I know as I do mine and it wouldn't be done if cleaning the oven was part of the job.

Thechaseison71 · 09/04/2026 15:00

Lomonald · 09/04/2026 09:12

It is just a personal hygiene thing, i think just clean your own plug it takes minutes, also the op just seems to be looking for something to complain about.

That's not really relevant to my point though

Bjorkdidit · 09/04/2026 09:21

I think people are talking about different things here.

I took plug hole hair to be just that which collects above the surface trap after a shower, that you can pick up and put in the bin?

Yet others are talking about removing parts of the drain and bleaching things, which sounds more like a yearly deep cleaning job.

Lomonald · 09/04/2026 09:12

Thechaseison71 · 09/04/2026 08:21

The point is why is it disgusting for a cleaner to handle if the person hiring them
aon can do it but not disgusting if they can't??

Surely it's the same mess.

It is just a personal hygiene thing, i think just clean your own plug it takes minutes, also the op just seems to be looking for something to complain about.

PixelatedLunchbox · 09/04/2026 08:30

Nickyknackered · 07/04/2026 21:50

I think that's one if those things, along with stripping beds and cleaning the skid marks in your loo, that you should do yourself.

Yes. I am 100% with you on this. My toilet never needs a clean from the cleaner as I ensure it’s pristine every day. Hair in plugholes has to be the most revolting to clean, it would feel abusive to make someone else do it 🤮

Thechaseison71 · 09/04/2026 08:21

Lomonald · 09/04/2026 07:33

Well if you physically can't do it that is different, the op is seems able to clean out her hair just doesn't want to.

The point is why is it disgusting for a cleaner to handle if the person hiring them
aon can do it but not disgusting if they can't??

Surely it's the same mess.

CelticSilver · 09/04/2026 08:12

Oven clean - specialist job
Plug hole hair - a grotty job above and beyond their pay scale. Do it yourself FGS.

Lomonald · 09/04/2026 07:33

Thechaseison71 · 08/04/2026 23:17

And if you physically can't do it? What then?

Well if you physically can't do it that is different, the op is seems able to clean out her hair just doesn't want to.

Thechaseison71 · 08/04/2026 23:17

frazzled101 · 08/04/2026 14:55

On the morning my cleaner comes I clean out the plug hole and steep the trap in bleach so once she’s cleaned the shower the trap is clean and ready to be put back in.

don’t leave that job for someone else!!

And if you physically can't do it? What then?

frazzled101 · 08/04/2026 14:55

On the morning my cleaner comes I clean out the plug hole and steep the trap in bleach so once she’s cleaned the shower the trap is clean and ready to be put back in.

don’t leave that job for someone else!!

firstofallimadelight · 08/04/2026 14:30

Doing bathrooms includes plug holes - yes
oven - a quick wipe is fine a full clean id expect to pay separately for
skirting boards - yes

gingercat02 · 08/04/2026 14:12

I empty the bins (to sort the recycling mainly but also he shouldn't have to) clean the shower hair catchers, check the toilet area and generally leave the place tidy.
He does a big job if I ask, like oven or fridge clean, but not routinely.

Villanousvillans · 08/04/2026 13:56

Yuk, I wouldn’t expect anyone else to do that horrible job. Clean your own plug hole.

Riapia · 08/04/2026 13:52

A cleaner should be given a list of non negotiable tasks.
It’s usually preferable to get a little woman from the village, they’re more willing to do anything asked of them. At a lower rate.
😉😁😁.