I had to renew passports. First the woman at the post office tried to make me pay over £9 to send each of our old passports back. I refused, and just paid for a stamp. Then the passport office wanted a birth certificate. Another £9!
I don't get it. Why would it be £9? I asked for tracked and that was £3. She went on and on about how if it got lost I'd have to replace the document and start the passport application again. Why should it get lost? I am paying them to send it. Why have a tiered system. Like, a stamp - maybe we will lose this. Tracked - more likely to arrive but maybe not. Signed for- yeah OK, we will deliver this one. I don't get it.
AIBU