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Spent a fortune on Alton Towers and nearly everything was closed

212 replies

Foxy200 · 01/04/2026 12:35

Warning to anyone thinking of taking the kids to Alton Towers this Easter, AVOID it unless you have checked exactly what is open.

We drove all the way up yesterday, paid for a hotel last night and again for tonight, and arrived to find that nearly everything is shut. Only a handful of rides are actually open.

It is absolutely disgraceful to be charging full ticket prices when so much of the park is closed. After just an hour of walking around and seeing the reality of it, we asked for a refund and were told no.

The disappointment for the children has been awful, and to say I am angry is an understatement. We have spent a huge amount on tickets, travel and hotels for what has turned into a complete waste of money.

Families deserve to know before making the trip, this has completely ruined what was meant to be an Easter treat.

OP posts:
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butter764 · 01/04/2026 12:56

Universal are going to give Merlin a run for their money when they arrive.

Deadleaves77 · 01/04/2026 12:55

What was actually closed? The list today isn't terrible. Oblivion has been closed a while, the skyride is never open and the monorail is just to get you into the park. Almost all the proper rides bar oblivion are open

Darragon · 01/04/2026 12:55

JacquesHarlow · 01/04/2026 12:47

YABU.

Please do explain why a customer paying for a service is unreasonable to expect that service…

BurnTheWholeThingDown · 01/04/2026 12:54

We went to Thorpe Park last year and it was randomly really windy so they shut half the rides, they gave us all tickets to return another day. We didn’t get round to using them, but they offered without prompting via email while we were still there.

RonaldMcDonaldTrump · 01/04/2026 12:54

OP do you know if the Cbeebies Land rides were largely open? I was planning to take the littlest one next week as he is desperate to go to on the new Bluey rollercoaster but I'm not going to bother if nearly everything is closed

RonaldMcDonaldTrump · 01/04/2026 12:53

"essential maintenance"? Wtf have they been doing for the last 5 months?

IWaffleAlot · 01/04/2026 12:52

Yanbu, awful. Why haven’t they updated prior? Try claim it back.

PrincessofWells · 01/04/2026 12:51

Send them a letter before action for breach of contract.

JacquesHarlow · 01/04/2026 12:47

YABU.

SkinnyOatFlatWhiteForMePlease · 01/04/2026 12:47

That’s a lot to be closed in one day.

Spent a fortune on Alton Towers and nearly everything was closed
Motomum23 · 01/04/2026 12:37

Yanbu - did you pay on a credit card? If so take note of everything that was closed and put in a claim on your credit card. I saw drayton manor was the same this past weekend- we were planning on going but my kids ended up poorly. Considering its basically the cost of a holiday these days its outrageous.

Tontostitis · 01/04/2026 12:37

This happened to me with Drusilla's Zoo shocking waste of money 2)3 RDS of it was closed and the cafe wasn't even open. Utter rip off. I complained to Trading Standards.

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