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Senior Manager comments sent to me by mistake

245 replies

Melanieee · 25/03/2026 20:05

Need to share as I’m unsure if I’m just feeling a bit ‘hurt’ as it was something I perceived as negative, or if it wasn’t actually a big deal and I’ve worked myself up.

I’m in a project role in a big corporate, working with a new department at the moment. There’s a number of issues with stakeholders I am working with so my manager suggested I emailed the senior manager of that department with a summary and suggest we hold a call to discuss a way forward. I did this as suggested.

I then had a notification where the email simply said ‘will do’ so was a follow on from an earlier email.

The earlier email was the senior manager forwarding my email to someone on his team and he said ‘Put some time in with her will you so she feels listened to. Needs reining in.’

The colleague had (I assume) included me as they likely typed my name in the subject to see my job/department details etc.

I feel really shit, I haven’t replied or told my manager as it happened late on today.

OP posts:
FinallyHere · 25/03/2026 21:58

In your project role, you will be successful by identifying the issues and/or stakeholders who can block success and finding a way forward

In your shoes, I’d be glad to have been given some insight into at least some of those issues. Talk to them and others to find out what / who the real problems are

You don’t always get such a clear insight into the source of whatever the issues are. Thats already a win. Good luck.

IDontHateRainbows · 25/03/2026 21:57

The number of posters on here who think HR are some sort of omniscient workforce police force!

Clue: we aren't. We wouldn't give a shit if we were randomly cc'd on a random email we knew nothing about, except maybe have a good old giggle about it.

Goatberryfish · 25/03/2026 21:56

Oh, joke is on you. I am blind. Bed time here and lights down.

My valid contributions speak for themselves. Let’s see yours!?! Thought not!

Charlize43 · 25/03/2026 21:56

Dolly34 · 25/03/2026 21:47

HR person here… I wouldn’t let it go. I’d personally go to someone quite senior in HR, show them the email and ask for their advice on how to handle it. If they’re good HR, they’ll be furious on your behalf and bank that against the manager for a later date, maybe even raise it to their manager to deal with it (regardless how senior), and they’ll give you advice on how you should conduct yourself.
It’s one thing to think it, it’s another to write it down in an email ffs. Amateur hour!

Don't listen to that. More likely, they'll see you as a trouble maker as they'll be covering that Senior Manager's arse faster than you can be told there's a restructure and your role is no longer needed.

I'm 59. I've seen how HR handle these things and they always take the higher manager's side - who will gaslight you - probably use the complaint to reinforce how you 'need reigning in.'

If you go to anyone for advice - go to your union rep, who will only be as good as the person.

GenerallyConfusedAboutGenes · 25/03/2026 21:55

I'm another one who thinks they meant the situation, not you.
If it was you, it would likely have been batted back to your manager to deal with rather than someone else entirely.

TravellingSomewhere · 25/03/2026 21:54

The first sentence is the worst. So she feels listened to...how sexist. That needs to be addressed really shouldn't be allowed, how you do that is your choice as sometimes raising these things causes you more problems.

The reign it in on its own... its telling the person to sort out whatever points you raise so it can be read this way.

If this is one of the stakeholder you have been having problems with I would talk to your manager about it so they can see for themselves evidence of how difficult they are being.

Go to the meeting especially if its with the other person, they didnt write it and see if you can make any progress.

This won't be last time you might get a peek behind the scenes and frankly in all my years I just ignore it and remind myself there is more to life than work this is just something to earn me money to live my life and once I walk out the door its all left behind.

binnibonnieboo · 25/03/2026 21:54

sunshine244 · 25/03/2026 20:13

Reining in could mean you or it could mean the situation. Hard to know...

Yes, this. Unless you know which it is, it's hard to know how to handle it.

mynameiscalypso · 25/03/2026 21:50

At least the Senior Manager knows how to spell ‘reining in’.

Dolly34 · 25/03/2026 21:47

HR person here… I wouldn’t let it go. I’d personally go to someone quite senior in HR, show them the email and ask for their advice on how to handle it. If they’re good HR, they’ll be furious on your behalf and bank that against the manager for a later date, maybe even raise it to their manager to deal with it (regardless how senior), and they’ll give you advice on how you should conduct yourself.
It’s one thing to think it, it’s another to write it down in an email ffs. Amateur hour!

StrawberrySquash · 25/03/2026 21:44

I'm so glad some sensible people have come along to rein in some of the more ego-driven suggestions. They haven't commited a crime; they've forwarded on an awkward email they shouldn't have.

shutuporsaysomething · 25/03/2026 21:44

ThatPearlkitty · 25/03/2026 21:31

im daft but what excatly has the op done wrong ?

Probably nothing but she’s sent a summary of issues to another department and it looks like the senior manager of that department either doesn’t agree, feels criticised or there are complexities she (and her manager) are not aware of and he has dashed off an email to one of his team. It’s pretty normal ime and doesn’t mean he has a problem with OP personally.

Every chance you could have the meeting and it will all become clear and at least your going into it knowing there might be resistance.

NorthFacingGardener · 25/03/2026 21:44

That’s not nice to read. Very offhand, but then it wasn’t intended to be seen by you.

However I don’t think it’s saying you need reigning in… It could be referring to whatever issues there are.

As your manager had suggested this approach in the first place, see what they think it’s referring to.

The person who sent it to you will probably realise at some point and be mortified.

Charlize43 · 25/03/2026 21:42

My Chat Gpc is saying that you should go to HR and tell them that these boys are too big for their britches and that you are taking them down... at sundown.

Pessismistic · 25/03/2026 21:41

Oh op how awful how disrespectful I would blind copy hr and your manager and just say something like excuse me I think you have sent this to me in error unless you wanted me to see how this is going to work going forward either way I find it offensive and disrespectful.

Goatberryfish · 25/03/2026 21:40

Jk987 · 25/03/2026 21:37

The matter needs reigning in, not you, that’s how I read it as.
The ‘feels listened to’ bit is slightly patronising but ultimately, this person wants to act on the issue and improve it which is the result you want.

More or less what I said. Manager was being very lazy in his language and approach. But his messaging itself ‘could’ be valid.

its hard when you are in the thick of it, so I understand op’s feelings. I would suggest taking a day off.

Clearinguptheclutter · 25/03/2026 21:39

readingmakesmehappy · 25/03/2026 20:39

Forward it on to your manager. “This may explain the issues we are having with this department”

I’d do this and just carry on as normal
your manager should make the culprit aware

Mamma1982 · 25/03/2026 21:37

I would type the whole thing into Chat Gpt and follow the advice on that!

Notanotherusername2626 · 25/03/2026 21:37

Maybe not the best advice but I would have responded saying I’m not sure I was meant to be copied in.

Jk987 · 25/03/2026 21:37

The matter needs reigning in, not you, that’s how I read it as.
The ‘feels listened to’ bit is slightly patronising but ultimately, this person wants to act on the issue and improve it which is the result you want.

BlackRowan · 25/03/2026 21:37

Sunbeam18 · 25/03/2026 21:15

Some of these replies are insane. Seriously? I'd just discuss with your manager and they can take it forward if it's worthwhile. You can discuss together how to handle the meeting with the person who's been assigned to handle you!

Edited

I know, right? Pure fantasy land.

reversegear · 25/03/2026 21:35

OP I would ignore, and just keep it to yourself it puts you in a higher position knowing what’s been said but not reacting.

I saw handover notes once from an accountant I was paying his bookkeeper saying if you could take over this client she’s really difficult and will nit pick.

What he meant was I questioned his work on a few occasions as he made a mistake some critical tax returns and just used software no input so I made him think!!

Goatberryfish · 25/03/2026 21:35

ChiliFiend · 25/03/2026 21:31

I would feel really hurt by this - it implies that they don't think what you're saying is important and it's just your feelings that need to be managed. This is an opportunity for you, though: deal with it professionally - like some others have said, raise it with your manager, and if you have the meeting, you can calmly mention it but approach it like you're trying to find a solution as you're not all on the same page. It's not the work exchange you want to die in a ditch about as the second sentence is too ambiguous.

Not really addressing you. However, op says she is in a new department.

yes, teething issues linked to op and/or stakeholders are also a possibility. And I speak as someone who is very senior!

hollytheheroic · 25/03/2026 21:34

I would probably let my manager know as it displays a dismissive attitude to your department's role in the organisation overall which they should know about so they can address it.

Charlize43 · 25/03/2026 21:34

You need to let them know that you always drink upstream away from the herd...

Goatberryfish · 25/03/2026 21:33

@Melanieee sorry if I missed it. Is your manager on same email or just you?

if just you, you have to let both writer and manager know a wrong email has been received I.e email not intended for you.