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AIBU?

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AIBU? Bus driver refused to let me on the bus

260 replies

tulipkisses · 20/03/2026 17:12

Where I live buses can be infrequent and often delayed due to awful traffic. We also don’t have tap on/off, we have to show the driver our tickets or purchase one as we get on.

I work about a five minute walk from the bus stop. As I got to the bus stop this evening the bus was just pulling away, I checked the app and there was another one coming three minutes later.

It turned up and I put my arm out to hail it. It pulled in, someone got off and I stepped on. The driver refused to let me on because I “should have been on the earlier one”. He said if I walked onto the bus he wouldn’t pull away and would wait for me to get off, and he didn’t care about sitting there for hours to see if I’d stay on. He said he knew I was “only getting on this one for a faster journey” because it was empty compared to the one in front.

I have never experienced this in my life, I have no idea what to do? I have the number plate and I’m considering reporting it but this is just totally bizarre, should I have waited for the one after this one?

OP posts:
Delphiniumandlupins · 20/03/2026 19:58

Unless his bus was displaying "Sorry, Not in Service" he should have picked you up. Definitely report him. Some of our buses end up playing leapfrog along the route, at busy times. Sometimes one bus drops out of service and passengers have to transfer to another bus. But they don't refuse to pick you up if they're still showing a destination and route number.

poetryandwine · 20/03/2026 19:55

My message just above was for @RawBloomers

poetryandwine · 20/03/2026 19:54

In no way did I assume. That is your choice of words.

When something improbable happens, one wants to assess the situation clearly. Knowing that there was no issue with the fare quickly disposes of an obvious question.

BeagleHound1 · 20/03/2026 19:52

i briefly worked in the HR dept of a bus company. Doesn’t surprise me …. There are some characters- report it

teletubbyy · 20/03/2026 19:47

ChocolateCinderToffee · 20/03/2026 19:27

Because she was standing at the bus stop.

But how was he to know what time op got to that bus stop? She could’ve missed the earlier bus, infact she did !

catlover123456789 · 20/03/2026 19:40

Yes, report him! What a weirdo (the driver, not you)

RawBloomers · 20/03/2026 19:39

poetryandwine · 20/03/2026 18:58

Hi, OP -

Just …. Wow. Please report.

When you do, it will help to be clear at the start that your pass was valid for the weird driver’s bus. My first thought was to wonder whether you were trying something against the regulations, even if accidentally. Your answer to PP’s question cleared that up.

The bus company’s rep will be thinking the same way.

Good luck with this!

It probably won't. This assumption that an OP must be to blame is a feature of MN, not real life.

OP didn't mention what she was using to get on because it wasn't relevant. OP was clear, he refused her service because he thought she should have taken the full bus ahead. If her pass hadn't been valid for the journey she could have bought a ticket. But that was not mentioned just as it wasn't mentioned that the bus couldn't go any further because a UFO turned up and zapped the engine - because none of those things happened.

MovedlikeHarlowinMonteCarlo · 20/03/2026 19:38

CustardySergeant · 20/03/2026 19:30

Another one? Good grief. What on earth is going on? I wonder if you live in the same area as the OP.

I'm in NW England. I was travelling to Liverpool.

I think I just got stuck with an arsehole in a bad mood as most of the drivers were lovely.

WiddlinDiddlin · 20/03/2026 19:38

I had a mate who drove buses.

On some routes at certain times of day you could pretty much guarantee where people would get on/off and which stops would be empty/no one would get off there.

That meant that as long as no one stuffed your routine by getting on at a stop you expected to be empty, you could speed through the route, get yourself five minutes or even more up on your schedule and then go for a fag/nip to the shop and get your lunch.. etc or if at the end of the shift, get back to the depot sooner.

Sounds like this bellend forget what the actual job entails and thinks you won't bother reporting it.

Not only would I report it but I would ensure I got on that bus every day of the fucking week for the next few months!

Bournetilly · 20/03/2026 19:38

Definitely report him! If his bus is empty surely he would end up over taking the other bus anyway, then people would get on his bus.

Itsafactitsactual · 20/03/2026 19:36

A bus driver refused to take you because he thought you wanted a faster journey? Really?

Alpacajigsaw · 20/03/2026 19:35

umbel · 20/03/2026 19:26

My daughter had similar. She allowed the first bus to pass her, as her school friend was on the second, about a minute or two behind. The second bus sailed straight past her outstretched arm! Ended up having to drive her to school. Never did report it but I should have. It was definitely in service and travelling the right route. No reason to drive past other than the driver felt she should have got on the first bus.

Also you wouldn’t get anywhere reporting it. Same has happened to my son a number of times waiting to get a bus to school. They just say the bus was full, and there’s zero way of disproving it. Total arseholes, bus companies

Alpacajigsaw · 20/03/2026 19:32

umbel · 20/03/2026 19:26

My daughter had similar. She allowed the first bus to pass her, as her school friend was on the second, about a minute or two behind. The second bus sailed straight past her outstretched arm! Ended up having to drive her to school. Never did report it but I should have. It was definitely in service and travelling the right route. No reason to drive past other than the driver felt she should have got on the first bus.

I don’t travel by bus now as the drivers are invariably cunts but this used to happen. First bus was late, second would come when first was still at the stop and just zoom past - despite the fact I’d rather have a seat on the emptier bus than stand on the packed one 🙄 fucking arseholes and quite often the people who work in the office are as bad when you complain.

nomas · 20/03/2026 19:32

He needs disciplinary action asap.

RawBloomers · 20/03/2026 19:31

I'd probably have got on anyway. If he really refused to pull away at least you'd be in more comfortable surroundings while you reported him and waited for the next bus.

Allseeingallknowing · 20/03/2026 19:31

ChocolateCinderToffee · 20/03/2026 19:27

Because she was standing at the bus stop.

But she wasn’t when the bus before went !

CustardySergeant · 20/03/2026 19:30

MovedlikeHarlowinMonteCarlo · 20/03/2026 19:28

I actually had this situation a few years ago. Driver told me I couldn't get on as I should have got the one in front. I said I wasn't here then, he said I was lying.

I'm gobby so just said I wasn't getting off so he either let me pay, take me for free or the bus would just not move. He huffed and puffed but let me pay.

Another one? Good grief. What on earth is going on? I wonder if you live in the same area as the OP.

MovedlikeHarlowinMonteCarlo · 20/03/2026 19:28

I actually had this situation a few years ago. Driver told me I couldn't get on as I should have got the one in front. I said I wasn't here then, he said I was lying.

I'm gobby so just said I wasn't getting off so he either let me pay, take me for free or the bus would just not move. He huffed and puffed but let me pay.

ChocolateCinderToffee · 20/03/2026 19:27

SecretChipmunk · 20/03/2026 19:17

This doesn’t make sense. Once again OP - how did he know you didn’t get on the first bus if he came 3 minutes later?

Because she was standing at the bus stop.

ChocolateCinderToffee · 20/03/2026 19:26

GnomeDePlume · 20/03/2026 18:22

I wonder if he was hoping to speed through to take a break further on.

They do this where I live. Build up to five minutes early going past my nearest stop and take a fag break two stops down. It's fucking outrageous.

umbel · 20/03/2026 19:26

My daughter had similar. She allowed the first bus to pass her, as her school friend was on the second, about a minute or two behind. The second bus sailed straight past her outstretched arm! Ended up having to drive her to school. Never did report it but I should have. It was definitely in service and travelling the right route. No reason to drive past other than the driver felt she should have got on the first bus.

ChocolateCinderToffee · 20/03/2026 19:24

Report him. How did he know the one in front wasn't full? Whether it was full or not, it's not your problem and none of his business.

Similar happened to me once, and the bus I didn't get on had people standing. I need to sit on a bus because I have balance issues. I was fucking furious.

EmeraldShamrock000 · 20/03/2026 19:23

None of his business. Complain about his attitude, it’ll be on camera, hopefully with audio.

Ariana12 · 20/03/2026 19:21

PropitiousJump · 20/03/2026 18:49

The bus driver and his best mate 😆

🤣🤣

GardeningMummy · 20/03/2026 19:21

There must be some sort of nuance you’re not telling us here, OP….