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AIBU?

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AIBU to think care staff shouldn’t be drinking and taking work calls in Wetherspoons?

42 replies

futureproofed12 · 19/03/2026 19:32

I was in a Wetherspoons this afternoon and there was a table nearby who were all drinking alcohol.
Nothing you wouldn’t expect to see, until they started taking many phone calls, with their phones on loud, announcing the caller name every time. You didn’t need to be purposely trying to listen to hear.

It transpired they worked for a care company (I think at least a couple of them weren’t carers themselves but perhaps office staff) and they were taking work calls. I could hear the company they worked for as they announced it answering calls and then one relayed their number back to someone. I had a quick Google of the company name, number matched and a photo of one of the women at the table, was on their website.

AIBU to think they for one shouldn’t be drinking alcohol when at work nor two, having loud work telephone calls which could breach service user confidentiality, in such a public forum?

OP posts:
usedtobeaylis · 20/03/2026 12:55

LadyInRainbow · 20/03/2026 11:17

Would you feel like that if they were discussing your / a relatives care needs in a pub.

It's not even just that, care staff are regulated and have codes of practice they are breaching if they are discussing service users in a pub environment and can be overheard. Those standards exist for a reason. Whether you (not you, you generally) personally can identify the service user is irrelevant.

BillieWiper · 20/03/2026 12:56

Their jobs are hard enough that they have to take work calls while on their break, I don't think they need your judgement on top of that.

I used to do home visits (not caring) with no car and regularly had to find a place to do my admin. And spoons hit the bill. If there was not one sometimes I ended up some rough and ready pubs and sometimes I had half a Guinness. On account of me being a grown woman.

Would you complain if men in high Vis and building site attire were in there? They could be going back to work later too?

Italwaysdepends · 20/03/2026 12:58

I once overheard a receptionist discussing my grandma being in a morgue.

She shouted it across to her colleagues and everyone could hear. I was actually waiting to see the GP at the time due to stress (and grief!)

Even though it was jarring I still didn't report / mention it

YABU. Live and let live

Comefromaway · 05/05/2026 18:55

This reply has been withdrawn

This message has been withdrawn at the poster's request

MandemChickenShop · 05/05/2026 19:00

They should be sacked. There's no excuse for Wetherspoons.....

KeepPumping · 24/08/2026 21:47

Northernlights19 · 20/03/2026 12:50

YANBU. They shouldn't be discussing their work or taking work calls in a public place, repeating numbers is a breach of GDPR. I work in care and if any of them were attending calls after an alcoholic drink, they could be using equipment and under no circumstances is equipment like that to be used after alcohol intake. In the company I work for and all others I've worked for, it would be gross misconduct and a sackable offence.

Edited

If their pictures are on the website they are manager level and unlikely to be using a hoist after the pub, more likely they were taking calls from people on the job seeking advice? Seems strange that there was such a level of calls and personal information flying around though that it has triggered the OP, most spoons are loud as fuck with people rambling away a lot of shite into their phones, the OP must have been right in close to the table to pick up all this confidential stuff?

KeepPumping · 24/08/2026 21:54

BillieWiper · 20/03/2026 12:56

Their jobs are hard enough that they have to take work calls while on their break, I don't think they need your judgement on top of that.

I used to do home visits (not caring) with no car and regularly had to find a place to do my admin. And spoons hit the bill. If there was not one sometimes I ended up some rough and ready pubs and sometimes I had half a Guinness. On account of me being a grown woman.

Would you complain if men in high Vis and building site attire were in there? They could be going back to work later too?

Building sites don"t tolerate drinking now, 40 years ago you would see people half cut at lunchtime in site gear with company names on the back, sometimes driving company vehicles. This lot are managers if their faces are on the company website, their jobs are not hard at all, not like working down a coal mine is it, poor things being forced to get tanked up in a spoons just so they can shout service users names across the room and keep out of the rain.

Pistachiocake · 24/08/2026 22:15

LaurieFairyCake · 19/03/2026 22:36

I read posts like this and I find it really weird how much has changed. In my first 6 jobs we went to the pub every day for a pint at lunchtime.

I know it’s 20 plus years ago but this thread makes me feel very old Grin

But you probably weren't talking about patients on your phone (yes phones existed in 2006, but people didn't tend to take work calls on them in the pub much).
Thought Wetherspoons were banning noisy conversations now anyway. But OP, if a health/care worker reveals personal details, it's not ok, and depending how much they drank, if they're driving, or compromising safeguarding, it is everyone's business.

BillieWiper · 25/08/2026 10:27

KeepPumping · 24/08/2026 21:54

Building sites don"t tolerate drinking now, 40 years ago you would see people half cut at lunchtime in site gear with company names on the back, sometimes driving company vehicles. This lot are managers if their faces are on the company website, their jobs are not hard at all, not like working down a coal mine is it, poor things being forced to get tanked up in a spoons just so they can shout service users names across the room and keep out of the rain.

I wouldn't consider it to be my business to make a moral judgement about who should and shouldn't be allowed to drink. A brain surgeon might be getting drunk somewhere on his break but it certainly wouldn't be Spoons.

Maray1967 · 25/08/2026 10:35

Some people’s standards are so low they’re on the floor.

If they were taking work calls which involve mentioning names of clients that surely constitutes misconduct.

I wouldn’t raise it with the company because there might well be a grievance going on about how they’re being pressured into completing work after hours - no one else would know. But if that’s not the case there is no excuse for such unprofessional behaviour,

FudgeFudy · 25/08/2026 10:44

The main thing here is whether or not they actually publicly disclosed info that allows the service users to be identified. Not whether if they had mentioned such info it could be overheard, or whether if such info had been on their tablet screen then it could be seen, but whether they did actually do that. Because from what you've said so far it seems that all you managed to glean is that they worked for a care company that has a phone number and some patients.

KeepPumping · 25/08/2026 12:00

BillieWiper · 25/08/2026 10:27

I wouldn't consider it to be my business to make a moral judgement about who should and shouldn't be allowed to drink. A brain surgeon might be getting drunk somewhere on his break but it certainly wouldn't be Spoons.

A brain surgeon ( or pilot etc.) should be sacked for that, breaks are still company time, no care worker should be drinking on duty but this lot are obviously not on a shift in a spoons, but they are being a bit loose with the personal info it seems, however the average person in a spoons wouldn"t know or care what they are talking about, unless maybe they heard their relatives name being thrown about?

KeepPumping · 25/08/2026 12:07

FudgeFudy · 25/08/2026 10:44

The main thing here is whether or not they actually publicly disclosed info that allows the service users to be identified. Not whether if they had mentioned such info it could be overheard, or whether if such info had been on their tablet screen then it could be seen, but whether they did actually do that. Because from what you've said so far it seems that all you managed to glean is that they worked for a care company that has a phone number and some patients.

Yes, they would need to be sharing personal info in a way that it could be heard clearly or recorded, or mocking a client/resident, that could be more serious if someone who knew the service user overheard. There was an incident I heard about where a woman had posted all over FB with photos from her phone about two African care workers "mocking" a man in a wheelchair, turns out that this was a communication style of banter that the man liked, post was removed pretty quickly, company was named as well I seem to remember. You need to be careful when nosing into other people"s communication, just because someone has a website for a company open, they could be talking about their own son or daughter on the phone, how does the OP know they are talking about people they care for?

Cardhey · 25/08/2026 12:20

Tell a manager at the company. Unacceptable.

Shedsqueek · 25/08/2026 12:22

What do you expect in a spoons?

TearLoaf · 25/08/2026 12:24

I work in the NHS. We would not be allowed to drink during the working day or share patient-identifying information in a public place. We have training annually about this. I am sure care staff would be the same.

It is wrong but I would not report it. But members of the public do report (?OP) so they need to be careful.

DenizenOfAisleOfShame · 25/08/2026 12:31

Spoons is a care home isn’t it? In fact it’s a very reasonably priced and excellently run care home.

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