Please or to access all these features

AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Lush - how do they get away with charging so much?

263 replies

Marissa5 · 13/03/2026 09:37

I've never shopped at Lush before. Not my kind of thing and they're a bit of an odd brand. However I just asked a friend what her child wanted for his birthday, and apparently he's after lush Mario products. I've just had a look online:

  • £21 for a relatively small shower gel (290g).
  • £12 for an egg bath bomb.
  • £35 for a bottle of body spray.

This just seems absolutely insane to me! I buy mostly Korean bath products as they're a safe zone for my eczema, they have decent ingredients such as hyaluronic acid and have hardly any chemicals (they use ceramides instead) or weird colouring. The ingredients are far superior yet they're half the price.

The lush products have SLES listed as the third product so obviously have a lot of it, three different fragrances and tin oxide (glitter) which aren't great.

Do people actually spend this much money on gimmicky products? Are they actually good? Do they smell incredibly to justify that price.

£21 for shower gel just blew my mind.

OP posts:
Chainlinkferry · 13/03/2026 19:39

EverythingIsComputer · 13/03/2026 17:06

“…and have hardly any chemicals (they use ceramides instead)…”

eh?? 🤔

I have some chemical free bath bombs to sell you, along with a bridge….

Duvetdayneeded · 13/03/2026 18:53

Lush and it’s ethics are shite.

Misunderstoodagain · 13/03/2026 18:27

Also when they offered the breast binders I was so glad I wasn't there anymore because I probably would have made a scene and quit on the spot!

Monsterslam · 13/03/2026 18:26

If bodyshop follow their dewberry relaunch with fuzzy peach then lush are over anyway. Remember the carousel of smells in the body shop. Glass tester bottles you could dab with and smell like a pungent pick and mix stall. Glorious.

Misunderstoodagain · 13/03/2026 18:24

I used to work for lush about 10 years ago.... It was an ethical company in many ways. For example they would set up supply chains for certain villages in Africa/ Asia making sure the money would go back into the community etc- this is where the cost of the products go.
I really did buy into it all in the beginning but then things changed. I went to the annual conference in Poole and they had someone on stage doing a talk, I can't remember her name but she was there from the beginning of lush with the owner and she was talking about how she picketed Maggie thatchers funeral, very proudly so - this just felt very distasteful giving that the funeral was for the ones grieving etc.
Then if you didn't agree with their campaigns or had a different opinion you were ostracized. I left shortly after the conference.
And on another note my favourite products got fucked with, the olive branch shower gel now just a watery mess and the Buffy bar barely lasted me more than 4 showers!

ruethewhirl · 13/03/2026 18:08

FKAT · 13/03/2026 10:02

Yeah, they are not ethical at all - I have no idea about their product content but they have forced their staff to work in the nude and promote breast binders and gender bollocks

Exactly - ethical my arse. I wish I didn't like their products, but I try to buy them as infrequently as possible. And I won't venture into an actual store because of the pushy assistants. 😒

Muffinmam · 13/03/2026 18:01

mushypetits · 13/03/2026 09:52

They must have some customers who are happy to pay. I never step foot in their shops due to their promotion of breast binders for confused girls and their political stance against Israel.

I stopped using the brand because they became far too political. They sell soap and some moisturisers - no one wants to know the management team’s ideology (which quite frankly is aggressive as well as disgusting considering their market).

As a side note I had a severe reaction to one of their moisturisers - to the point it was considered an emergency. I was sent to a specialist and prescribed antihistamines and steroids. I haven’t bought anything since - despite previously using their products all the time. I had multiple moisturisers, body washes, soaps and far too many bath bombs. I smelt amazing.

Gnomer · 13/03/2026 18:01

I was given a present once from Lush, I couldn't even open it because it stank so badly in the wrapping that I didn't want to make it worse by opening it.

Anyahyacinth · 13/03/2026 17:32

An ethical company, pays living wage. Sources ethically. Committed not to avoid taxes ...cheap still costs is but it's hidden

WalkDontWalk · 13/03/2026 17:30

My problem with that - and I know that this is completely beside the point - is that they ran out of the letter O and started using zeroes.

I mean, there are those of us for whom that is truly triggering. I'm going to have to lie down.

Kingsleadhat · 13/03/2026 17:14

FKAT · 13/03/2026 10:02

Yeah, they are not ethical at all - I have no idea about their product content but they have forced their staff to work in the nude and promote breast binders and gender bollocks

I've also boycotted them because of the breast binder crap

EverythingIsComputer · 13/03/2026 17:06

“…and have hardly any chemicals (they use ceramides instead)…”

eh?? 🤔

TonTonMacoute · 13/03/2026 17:05

Squirrelsnut · 13/03/2026 11:49

Me too! We had CTG stuff delivered to our uni digs, and it was lovely, quirky, fresh-smelling stuff.
Lush OTOH is cloying and overwhelming.

Oh yes. A friend and colleague used to get our parcels sent to our work place, and used to love opening them together.

She was a dry person and I was a oily one, so we got to have a try of products we wouldn't usually buy

Theunamedcat · 13/03/2026 17:04

I like the smell because that part of Birmingham can get a bit stinky they also let me wash my hands there without the hard sell because I wandered in and said I touched something sticky lovely staff just too much money for me quite frankly the staff act like they dont care if you buy or not they get paid anyway

Naunet · 13/03/2026 16:56

intrepidpanda · 13/03/2026 14:51

Oh no. Not the dreaded bare bum.

Do you get your arse out at work for strangers? Unless you're on only fans, I highly doubt it.

Its a scummy, unethical company.

FlexiSadie · 13/03/2026 16:25

I love their products and their politics. I stick with bubble bars rather than bath bombs because you get multiple baths out of them. Their products suit my skin where most don't, and they're a lifesaver after a long shift.

I do ask staff to leave me alone when I enter though.

Lvpxl · 13/03/2026 16:22

I find the smells overwhelming even just walking passed the shop. Went in once and was pounced on by an assistant soon as I walked in. That put me off straight away. Overpriced, artificial smelling products. Don’t get the hype.

ThatCyanCat · 13/03/2026 16:11

Happyjoe · 13/03/2026 15:59

Bath bombs from Lush do actually give me thrush, one of the main reasons I stopped using them. I presumed from all the colour and perfume they really stepped up with. And, it's well known that anything like this does muck around with our bits and why should just be used on occasion and rinsed after.

I know someone who said their stuff gave her thrush. They're violently coloured, violently over-scented and their staff don't always wear clothes. It didn't surprise me at all.

Happyjoe · 13/03/2026 15:59

Katypp · 13/03/2026 13:57

OP, I haven't read the full thread yet, but you do realise Lush (and how awful it is) is a MN all-time favourite topic, don't you?
I will now read back the thread to see how many people claim they get thrush, eczema, itchy skin from the (once, always an unappreciated gift) time they used it and/or get breathing difficulties/migrane if they come within a mile of a store.

Bath bombs from Lush do actually give me thrush, one of the main reasons I stopped using them. I presumed from all the colour and perfume they really stepped up with. And, it's well known that anything like this does muck around with our bits and why should just be used on occasion and rinsed after.

SmudgeButt · 13/03/2026 15:56

I used to work with someone whose partner worked in their factory and there was always stuff that he could get that she would sell on at half price. Even then it was expensive (but I'm really cheap)

But best memory is when my parents were visiting and we happened to come across one of their very first shops. Mom took one sniff and left. Dad was fascinated by it all and started taking photos. A staff member saw him and asked him to stop. He continued saying he found the colours fascinating (he was a painter). The staff member got a bit shouty and said if he didn't stop immediately she would call the police. We were both a bit shocked by that and simply left but I guess she thought he was some sort of industrial spy.

SmallChildCryingTearsofButter · 13/03/2026 15:46

No idea, disgusting stuff - I can’t go hear their stores because of the overpowering chemical stink.

ScupperedbytheSea · 13/03/2026 15:43

The solid shampoo is the best I've found, and I like one of the conditioners too.

I don't buy anything else.

ThatCyanCat · 13/03/2026 15:37

intrepidpanda · 13/03/2026 14:51

Oh no. Not the dreaded bare bum.

I caused some offence recently by not being outraged about thong swimsuits but I gotta say I draw the line at being asked to show my backside to everyone at work and beyond, even with a "no pressure" caveat.

Hmm. I could probably bring Thrush down by working there at the next nudey day and getting my monstrous posterior out at everyone who wandered in to browse violently coloured soaps. Sales would fall off a cliff and I'd probably cause the London Stock Exchange to crash entirely by 11am.

superchick · 13/03/2026 15:14

I love the smell and the sort of haphazard, gimmicky. home-made, fresh ingredients vibes. Their shampoo bars are the only ones I've found that actually work. I don't routinely shop in there though. Maybe twice a year just for something different.

I think theres an interest in teens/tweens who like all the bright colours and glitter

Chainlinkferry · 13/03/2026 15:12

decent ingredients such as hyaluronic acid and have hardly any chemicals (they use ceramides instead)

YABU to suggest hyaluronic acid and ceramides are not chemicals.