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Lush - how do they get away with charging so much?

263 replies

Marissa5 · 13/03/2026 09:37

I've never shopped at Lush before. Not my kind of thing and they're a bit of an odd brand. However I just asked a friend what her child wanted for his birthday, and apparently he's after lush Mario products. I've just had a look online:

  • £21 for a relatively small shower gel (290g).
  • £12 for an egg bath bomb.
  • £35 for a bottle of body spray.

This just seems absolutely insane to me! I buy mostly Korean bath products as they're a safe zone for my eczema, they have decent ingredients such as hyaluronic acid and have hardly any chemicals (they use ceramides instead) or weird colouring. The ingredients are far superior yet they're half the price.

The lush products have SLES listed as the third product so obviously have a lot of it, three different fragrances and tin oxide (glitter) which aren't great.

Do people actually spend this much money on gimmicky products? Are they actually good? Do they smell incredibly to justify that price.

£21 for shower gel just blew my mind.

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Crimblecrumble1990 · 18/03/2026 13:00

Thanks for this thread! I have a Mario loving nearly birthday boy so just bought the bath bomb egg. It’s actually pretty big, twice the size of your average bath bomb and I think there’s something inside it too which he will enjoy discovering. So I guess I’m an example of how they get away with charging so much :)

400rider · 15/03/2026 19:42

LOL
love the comments. The factory is all of a few miles from where I live and fortunately if the wind is in the wrong direction the Rivita factory cancels out the strong smell and screaming of fresh fruit being crushed.

My brother worked in the packing room as a student. We were never short of fruit, bananas and pears that were rejected because of bruises etc. He constantly smelled of bicarbonate though until he went back to Uni.

I would love to have one or two of their products but unfortunately the high fragrances give my husband serious migraines that last for days .

fetchacloth · 15/03/2026 16:49

Lush seem to have a cult following so I suppose they can charge what they like.
However I'm not part of the cult as just walking past the shop triggers my asthma 🙃.

Butteredtoast55 · 15/03/2026 14:35

HoppityBun · 15/03/2026 02:27

I loved Cosmetics to Go! They had a lovely neroli / orange range called something like Running to the Emperor

Was it Running For The Embassy? I loved that! I used to love Marzibain but that's no longer sold either.
I do buy their bubble bars which are expensive but you only need a tiny amount crumbled into the bath water and they last for ages.

Spinningmom21 · 15/03/2026 14:15

Chainlinkferry · 15/03/2026 14:10

People who are happy to support the massacre and rape of Israelis at a music festival, the torture of hostages including babies, and the murder of the people of Gaza by Hamas you mean?

No.

Chainlinkferry · 15/03/2026 14:10

Spinningmom21 · 15/03/2026 01:54

people happy to pay especially because of their stance against Israel’s ongoing genocide of Palestinian people.

People who are happy to support the massacre and rape of Israelis at a music festival, the torture of hostages including babies, and the murder of the people of Gaza by Hamas you mean?

HoppityBun · 15/03/2026 02:27

EvangelicalAboutButteredToast · 14/03/2026 20:12

I can remember when they were Cosmetics to Go all those years ago. I think they were pretty dear then.

I see it as no different to the woman who bought a bit of cloth for her baby for £140 on another thread. You buy into the hype of the product. You believe the marketing, you think you’re getting something superior to the standard. You think the promoted lifestyle fits your way of life etc, so the mad money seems reasonable.

Edited

I loved Cosmetics to Go! They had a lovely neroli / orange range called something like Running to the Emperor

Spinningmom21 · 15/03/2026 01:54

mushypetits · 13/03/2026 09:52

They must have some customers who are happy to pay. I never step foot in their shops due to their promotion of breast binders for confused girls and their political stance against Israel.

people happy to pay especially because of their stance against Israel’s ongoing genocide of Palestinian people.

KoalaKoKo · 15/03/2026 01:38

Love Lush but agree it’s become too expensive. We buy shampoo, conditioner and a leave in spray there as it’s hard to get shampoo that works for my hair and doesn’t give me an itchy scalp! A lot of stuff leaves my daughter’s hair fluffy so when we found stuff in lush we liked we got it as Aveda is the only other one that worked for us and that’s even dearer. I used to buy loads of their stuff - the dream cream was a particular favourite - but now we just get the shampoo. I don’t mind spending a little on hair and skin tbh - supermarket stuff has always given me a reaction. I also actually really like their ethics! My daughter uses their pots in her toy kitchen until it’s time to trade them for face masks.

Denim4ever · 15/03/2026 00:45

No idea re costs, but when we had a Lush shop in our local Mall I had to hold my hand over my nose and mouth when passing it. That level of scent is a health hazard that has very strong effects on asthmatics breathing. They present it as nature, but worse than the worst natural hazard to asthmatics - namely hyacinths

ErinBell01 · 15/03/2026 00:23

Marissa5 · 13/03/2026 09:37

I've never shopped at Lush before. Not my kind of thing and they're a bit of an odd brand. However I just asked a friend what her child wanted for his birthday, and apparently he's after lush Mario products. I've just had a look online:

  • £21 for a relatively small shower gel (290g).
  • £12 for an egg bath bomb.
  • £35 for a bottle of body spray.

This just seems absolutely insane to me! I buy mostly Korean bath products as they're a safe zone for my eczema, they have decent ingredients such as hyaluronic acid and have hardly any chemicals (they use ceramides instead) or weird colouring. The ingredients are far superior yet they're half the price.

The lush products have SLES listed as the third product so obviously have a lot of it, three different fragrances and tin oxide (glitter) which aren't great.

Do people actually spend this much money on gimmicky products? Are they actually good? Do they smell incredibly to justify that price.

£21 for shower gel just blew my mind.

I thought everyone was boycotting Lush? They support trans activists and were allowing girls to order breast binders and pick them up from their stores. Despicable.

Pinkladyapplepie · 14/03/2026 23:13

The price compared to some popular toiletry products eg Sol de Janeiro is not far out, but to me it's not the sort of thing I "treat" myself to. But as others have said aimed maybe at teens or gifts and probably something that younger ppl value. Each to their own.

anon666 · 14/03/2026 23:03

Funnily enough I love their products, 100% because they use natural fragrances and I actually love that. They're very strong. Its a very rare treat. Something I will get occasionally for a gift say.

MoonWoman69 · 14/03/2026 22:17

I used to love Lush products when they first came out. But then I found the prices creeping up and the smell of the soaps I used to buy, stopped lasting til the very end like they had. The last time I went in, I had a crashing headache within 5 minutes and now when I even pass the shop, the smell makes me feel sick! All those scents vying for top position! I'd be asking them to choose something else!

Yadday · 14/03/2026 20:55

idkbroidk · 14/03/2026 14:27

yes obviously you don't do things like that without getting a staff member??? parent your child. i hate entitled parents and their inevitably entitled children

😂 😂 the issue being I always assumed they were for display, as they have loads of little 'try me' signs in other places... So he asked me if he could and I said yes, go for it! 😬 Which is why I'm asking! As many people have said, they are always so keen to harass you and not let you browse... So on the one occasion where we were browsing and my ds was curious about the difference between a bubble bar and bath bomb I thought it'd be fine for us to use the bowl ourselves!

CarrotGiraffeandaTeddyBear · 14/03/2026 20:48

Group accounts to June 25 due to be filed by the end of this month, but accounts for the previous year show a loss of £34m on a turnover of £690m, which was not too dissimilar to the year June 23. It’s not brilliant.
We’re nearly two years on from their last filed accounts, and businesses have had to deal with additional cost pressures, NI and minimum wage increases, energy costs, raw ingredients cost increases, plus customer base will be cutting back on luxuries the same as anywhere else.

fluffiny31 · 14/03/2026 20:32

15 years ago I use to use all of lush products from shampoo bars to massage bars to creams and everything in between. My 10 year old loves lush. I very rarely buy any thing from there now. The price makes my eyes water. I use to love glitter bug massage bar was a couple of quid. Bought 1 a month. Now its over 10 quid and isn't very big at all.

Edit.... in fact I've just googled it. 14 pound for the glitter bug, its changed shape and it has shrunk more than half its size. 😤

EvangelicalAboutButteredToast · 14/03/2026 20:12

I can remember when they were Cosmetics to Go all those years ago. I think they were pretty dear then.

I see it as no different to the woman who bought a bit of cloth for her baby for £140 on another thread. You buy into the hype of the product. You believe the marketing, you think you’re getting something superior to the standard. You think the promoted lifestyle fits your way of life etc, so the mad money seems reasonable.

FattyMallow · 14/03/2026 20:00

Some fragrances are nice but the rest is a marketing hype. I'd only buy a specific thing as a present if I found it on Ebay or Vinted.

HJC88 · 14/03/2026 19:30

I've never been in, the garish colours and pungent aroma (stink) as you pass is really off-putting. They may be amazing but I guess I'm never going to find out. Sounds really OTT on pricing though, does it have gold nuggets in it?

wellstopdoingitthen · 14/03/2026 18:49

Their products are hand made in the uk (Dorset). Their ingredients are ethically sourced.
I rarely buy their products as I can’t afford them. They are quite generous with free samples though.

I rely on presents for Christmas/birthday.

Oh & I’m very far from being a teenager I’m afraid.

Mrsgreen100 · 14/03/2026 18:47

The overwhelming smell of a lush shop is so horrible it could kill a bee at 50 paces
dreadful stufff
so glad I don’t have teen daughters now
bringing the stinky stuff in to the house
I think it’s marketed to teens
so pleased it’s just a phase

CrocusesFlowering · 14/03/2026 18:47

@8books
They have bath bombs starting at £3.50.

SpiritOfEcstasy · 14/03/2026 18:21

My teen DDs loved their bath bombs when they were little. I’d buy them one as a stocking filler at Christmas. All their shower gel and soaps have sls so we would never use them. We once spent a day with a charity called the Kindness Offensive packing boxes of Lush products that the company had donated. I had a headache from the smell for two days after … and am still reminded every time I come within four shops of Lush outlets! The DDs were less interested after our day 😂

JellyCatOnAHotTinRoof · 14/03/2026 18:16

@Marissa5 Do you have a link for your Korean bath products?