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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Cat versus human a&e

311 replies

catmummy22 · 04/03/2026 21:46

My cat was a bit poorly last night so I took her to the out of hours cat hospital. I called them at 8 pm and within 1 hour, I had booked the appointment, had her checked over and was back home.
My friend’s mother also took a turn for the worse last night. They drive to a&e at the same time as I went with my cat, but had to wait to be seen until 4 am. Suspected heart issue so quite serious.

I paid 350 pounds for my cat to be seen. I have pet insurance. I really wish I could pay £350 to be seen if I needed a&e too. I rather pay that than wait a. Ight to be seen.

My AIBU is in the different health care offered to pets versus humans in this country. As a human you can’t even pay your way to be seen in an emergency. Brits seem to think as long as it’s free, it’s good, but is it time to start thinking about charging in the NHS too? I think so!

OP posts:
MissFenellaPrism · 04/03/2026 22:44

catmummy22 · 04/03/2026 22:42

I would like it to happen under Labour government. Wanting this to happen or thinking it has to happen, doesn’t make me a conservative. Anyway, don’t worry as I cannot vote in the UK as not a citizen 😊

It's not going to happen under Labour.
So you'll better hold out for the other lot.
Maybe they can deal with the time wasters and the shirkers which irk you so much.

JH0404 · 04/03/2026 22:43

You know you can pay for healthcare right….

catmummy22 · 04/03/2026 22:42

MissFenellaPrism · 04/03/2026 22:41

I am not wrong.
You want a paying system.
This will not happen under a Labour government in the UK.
So think again.

I would like it to happen under Labour government. Wanting this to happen or thinking it has to happen, doesn’t make me a conservative. Anyway, don’t worry as I cannot vote in the UK as not a citizen 😊

OP posts:
MissFenellaPrism · 04/03/2026 22:42

Luxurylifequeen · 04/03/2026 22:42

Why don’t you just go private if you so badly want to pay?

my mum can pay, so she always goes private. So does my uncle and his wife

And they dont want nhs gone

Edited

Absolutely. An easy and logical solution.
You'd think.

Luxurylifequeen · 04/03/2026 22:42

catmummy22 · 04/03/2026 22:40

I haven’t said I should get faster treatment when paying. I said NHS need to stay charging. There will be people who cannot pay, but there are lots who can pay!

Why don’t you just go private if you so badly want to pay?

my mum can pay, so she always goes private. So does my uncle and his wife

And they dont want nhs gone

MissFenellaPrism · 04/03/2026 22:41

catmummy22 · 04/03/2026 22:35

You are wrong. I am from a Scandinavian country with Scandinavian welfare system. We pay for healthcare so think again.

I am not wrong.
You want a paying system.
This will not happen under a Labour government in the UK.
So think again.

catmummy22 · 04/03/2026 22:40

surrealpotato · 04/03/2026 22:38

You are being unreasonable to expect to get away with saying you should be able to pay for faster treatment. Some people would rather let their own grandmother die on a trolley in a corridor than have the option to pay privately for better care in this country.

But as far as the vet comparison thing goes... It's a bit of a non starter. For example, there isn't the same high demand for emergency cat care as there is for humans, hence the faster treatment.

I haven’t said I should get faster treatment when paying. I said NHS need to stay charging. There will be people who cannot pay, but there are lots who can pay!

OP posts:
Kendodd · 04/03/2026 22:40

Luxurylifequeen · 04/03/2026 22:39

Actually using vets made me believe in free healthcare!!!!

And have you not read the many vet horror stories? I see them everyday online including right here on mumsnet

For example the Animals being put through unnecessary treatments and tests so they can make money of them?

Edited

Sounds like America

Kendodd · 04/03/2026 22:39

PortSalutPlease · 04/03/2026 22:15

A vet is a business. They will take your money in exchange for a service. A hospital triages based on need, not on budget.

A&E has a a number of issues -

  • tourists and time wasters. We get so many people coming to a&e who should be seen by primary care.
  • An ageing infrastructure in many hospitals, which aren’t designed for the flow of the numbers we now see.
  • And the absolute biggest issue - a severe lack of beds. Most A&Es at any given time are bottle necked with patients who need to be admitted but there’s nowhere for them to go as all the beds are full of patients who should be discharged but can’t be. These are overwhelmingly the elderly being delayed by social care issues, and mental health patients for whom a tier 4 bed can’t be found. Acute hospitals, meant for illness and injury, are absolutely stuffed to bursting with frail old people who aren’t medically unwell enough for hospital but are being refused by social care, and mental health patients who are physically well but in crisis. It’s catastrophic.
None of those issues would magically be solved by charging a fee to be seen.

You seem to know what you're talking about, can I ask an opinion?
I once read an opinion that A&E has the triage the wrong way around and that instead of having a nurse on triage they should have the most senior doctor on duty doing it. That way most people only see one staff member, not two. The doctor has the confidence to just send loads of people home with very minimal treatment/advice. They are also better able to identify the most unwell to prioritise them. Theory is this would speed up the queue for everyone and be more efficient use of staff as most people would only see one medic instead of two. I can see some obvious problems with this approach but overall (I'm not a medic) looks sensible to me.
What do you think?

Luxurylifequeen · 04/03/2026 22:39

Actually using vets made me believe in free healthcare!!!!

And have you not read the many vet horror stories? I see them everyday online including right here on mumsnet

For example the Animals being put through unnecessary treatments and tests so they can make money of them?

MissFenellaPrism · 04/03/2026 22:39

Luxurylifequeen · 04/03/2026 22:35

In my country sick people suffer and even die because they “think twice before going“/ wait till it’s too late to go to hospital or doctor or calling ambulance

Edited

Yes. I have read many studies of healthcare in the UK before 1948, and people didn't seek medical help, but often self medicated with alcohol or bought unregulated medicine.
Women in particular were less likely to get help and support at an early stage. Gynaecological issues were often left untreated.
Anyway, at least no-one was bothering doctors with "trivial matters", eh?

FakeTwix · 04/03/2026 22:38

Rizzz · 04/03/2026 21:50

I would sincerely hope you couldn't pay your way to jumping an A&E queue just because you have money.

I recently spent 11 hours in A&E with a very sick and relatively young family member (50s).

He was eventually admitted to a ward after spending two nights in a corridor and sadly died last week.

ETA: Imagine how he would've felt if wealthier people could come in and go ahead of him?

Edited

But wealthier people already do get seen quicker.

Hospitals in more affluent areas have better services, nicer premises (Chelsea and Westminster anyone?!) And the parking charges and lack of accessibility are all barriers to less well off patients.

The NHS pays for performance so GPs in more deprived areas with much more complex patients get less and less resources. GPs with really engaged patients who are able to prioritise their health, attend preventative appointments, pay for physio and opticians and dental care themselves get better performance related income.

People who pay for a one off appointment or scan privately and then get slotted into the waiting list higher up in the NHS.

People who can pay for a dentist don't have to attend a and e with their dental accesses.

The system is already de facto tiered. We should be honest about it.

ETA - I am really sorry for your recent loss too

surrealpotato · 04/03/2026 22:38

You are being unreasonable to expect to get away with saying you should be able to pay for faster treatment. Some people would rather let their own grandmother die on a trolley in a corridor than have the option to pay privately for better care in this country.

But as far as the vet comparison thing goes... It's a bit of a non starter. For example, there isn't the same high demand for emergency cat care as there is for humans, hence the faster treatment.

ForeverDelayedEpiphany · 04/03/2026 22:37

Frillysweetpea · 04/03/2026 22:22

Rhymes with ✅️ and 🛏

Richard Head.... is that you? 😄

Leeds157 · 04/03/2026 22:36

This is a little nuanced for me, I agree with you that it is faster getting a vet appointment, however not everyone can afford to pay that kind of money, neither for their pet or for a hypothetical pay to use nhs.

However even when paying, you can’t guarantee the quality of the vet you end up seeing. I spent hundreds (both with my insurance and also when the claim limit ran out) on my previous cat’s vet trips, half of those trips very expensive blood tests and overnight stays resulting in me being told there was nothing wrong with my cat, when in fact he had two different types of cancer. If the nhs charges, there is also no guarantee on quality.

catmummy22 · 04/03/2026 22:35

MissFenellaPrism · 04/03/2026 22:34

You're saying you want a paying system. This goes against the principles of the Left and Centre Left.
So it's Conservative and Reform who would love to implement the paying system, which you suggest.

You are wrong. I am from a Scandinavian country with Scandinavian welfare system. We pay for healthcare so think again.

OP posts:
Luxurylifequeen · 04/03/2026 22:35

catmummy22 · 04/03/2026 22:31

I don’t know but the model works in my home country. I think people think twice before they head to a&e. When I arrived in the UK I could not believe the things people thought they needed to see a doctor for and I think it’s because it’s free.

In my country sick people suffer and even die because they “think twice before going“/ wait till it’s too late to go to hospital or doctor or calling ambulance

catmummy22 · 04/03/2026 22:35

Luxurylifequeen · 04/03/2026 22:33

As someone who comes from country with paid health care, my god, god forbid!!!!!!!!! People have no idea

and btw you can always go private

Which country?

OP posts:
MissFenellaPrism · 04/03/2026 22:34

catmummy22 · 04/03/2026 22:33

I am not saying to not invest in the nhs.

You're saying you want a paying system. This goes against the principles of the Left and Centre Left.
So it's Conservative and Reform who would love to implement the paying system, which you suggest.

Luxurylifequeen · 04/03/2026 22:33

As someone who comes from country with paid health care, my god, god forbid!!!!!!!!! People have no idea

and btw you can always go private

HoppingPavlova · 04/03/2026 22:33

I spent decades in A&E. The copay concept will not fix a thing in A&E. The problem is ramping and backlog due to lack of care beds in the community. The wards are full of people waiting for community beds and services so you can’t shift people out if A&E, which leads to huge backlogs. It’s investment in community care that is required. It will get worse and worse with the ageing population.

As for the out of hours vet A&E service, OP is lucky. Whenever we have had to use ours we are there for several hours - no such thing as making an appointment as it is an A&E that is used in the same way as our A&E, unexpected illness/accident, and animals are triaged on arrival and treated according to urgency. We have sat there for 8 odd hours on occasion, and felt lucky about it as our pet is obviously not as bad as others, who have been hit by a car, mauled on an evening walk etc. In fact, it’s a bit more problematic than human A&E in that the vets are also the surgeons, so while they try and have 2-3 on to keep consultations rolling while others are in surgery, sometimes it seems all hands on deck with surgery and everyone else waits. As for the money, last visit was pretty normal in that it was 450 pound equivalent (I am in Aus), and while we have pet insurance, they don’t want to fuck around with that in A&E so make you pay up front, no gap only payment as is usual for vets in business hours, and then you get the joy of making the claim with insurer after. So, if you transfer that to a human A&E situation, it’s just not viable.

catmummy22 · 04/03/2026 22:33

MissFenellaPrism · 04/03/2026 22:31

Because they are the parties least likely to invest in the NHS, thus creating a paying system. Were you unaware of this?

I am not saying to not invest in the nhs.

OP posts:
MissFenellaPrism · 04/03/2026 22:32

catmummy22 · 04/03/2026 22:31

I don’t know but the model works in my home country. I think people think twice before they head to a&e. When I arrived in the UK I could not believe the things people thought they needed to see a doctor for and I think it’s because it’s free.

So people in your country "always think twice", but people in the UK routinely go for trivial matters?
Something of a sweeping generalisation.

catmummy22 · 04/03/2026 22:32

Theunamedcat · 04/03/2026 22:28

So you can pay and people who cant can just what? Die? Your privilege is showing

No this is US model, not European model.

OP posts:
MissFenellaPrism · 04/03/2026 22:31

catmummy22 · 04/03/2026 22:29

Why? I sm not a conservative or reform person. Just a person who wants people to be able to access the same care as pets and I think it means paying.

Because they are the parties least likely to invest in the NHS, thus creating a paying system. Were you unaware of this?