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Nursery owner power trip: Was I in the wrong?

90 replies

SeaMist7 · 03/03/2026 20:26

The Situation:
My 17-month-old son just returned to nursery after a week off sick. He was understandably very upset and struggling to settle while I was taking his coat off and putting his nursery shoes on. To distract him during the transition, I picked up an apple from a refreshment tray in the lobby (meant for adults) and gave it to him just to hold. It worked immediately and helped him calm down.

The Conflict:
The nursery owner (who I pay £1,600/month) confronted me with a very sharp, unprofessional tone. She said they don't give the children whole apples. When I explained that I had only given it to him to hold as a distraction, she sternly asked me if I had brought it from home or taken it from the front.

I responded and told her I grabbed it from the front; she snapped at me and said those were for the adults. She then asked in a very pissy way if I wanted them to cut it up for him. I said no, as I had already explained it was just a momentary distraction and he would be having his normal nursery breakfast shortly.

In all this, had she framed this as a safety concern (i.e., a choking risk), I would have fully understood and agreed. However, it was clearly framed as a cost issue because I had taken an "adult's apple."

The Impact:
Without saying anything else, she went back into the nursery room and grabbed the apple specifically to thrust it back at me. Because she opened the door to do this, my son saw me right as he had started to calm down. This caused him to become unsettled and upset all over again, which I feel was completely avoidable.

My colleagues are telling me not to raise it unless it happens again, asking what I expect to achieve—but I feel I was spoken to inappropriately and my son's transition was move difficult because of her actions.

Should I let it go or raise it with her?

OP posts:
rwalker · 05/03/2026 09:51

I wouldn’t be impressed giving a kid food to play with

Isthateveryonethen · 05/03/2026 09:50

catipuss · 03/03/2026 20:41

It's really difficult to complain about a tone of voice. But what is she meant to do with an apple that has been handed around but not eaten? Even if it's free it's now wasted. Move on.

This. Your child just came back from being sick and you picked up something to put it back? I would be pissed off too at your attitude to waste.

VeterinaryCareAssistant · 05/03/2026 09:45

Mulledjuice · 03/03/2026 21:08

They can bite off chunks that could choke them.

We're supposed to grate or very finely slice it.

Shut up grate it 😆🤣

VeterinaryCareAssistant · 05/03/2026 09:42

catipuss · 03/03/2026 20:41

It's really difficult to complain about a tone of voice. But what is she meant to do with an apple that has been handed around but not eaten? Even if it's free it's now wasted. Move on.

You'd pop it back in the fruit bowl

hannahf4 · 05/03/2026 09:36

I would have immediately replied along the lines of who do you think your talking to like that. It's my child as you can see he's having a breakdown so I'm trying to deal with that. Add it to my £1600 invoice and il transfer the cost of the apple.

People like her probably thrive of being like this. They need to be spoken to bluntly and put in their place. I wouldn't complain about her now I'd just come back with something similar again if she did anything like that. She would soon learn to adjust her attitude

jannier · 05/03/2026 07:15

Carycach4 · 05/03/2026 01:33

Do they? I don't handle an apple I'm not going to buy

So youve never picked up an apple and thought it looked bruised or noticed it was a braburn not a gala

sparrowhawkhere · 05/03/2026 06:38

Nickyknackered · 03/03/2026 21:14

Well you gave him the apple to stop him crying and this just meant he wiukd cry for the nursery staff instead when they took it off him.

I have this issue when parents let them come to mine with all sorts of unsuitable things.... coins, batteries, devices, a lighter(!).... He wouldn't let me take it 🙄ok now let me be the bad guy!

Also children have to be seated and watched whilst they eat, I do not allow children to walk in eating and unsupervised wandering around with their fruit.

I think it’s this.

Its not about the apple, it’s about you leaving the apple with your child and expecting the staff to take it off him.

JustJoinedRightNow · 05/03/2026 02:15

Carycach4 · 05/03/2026 01:33

Do they? I don't handle an apple I'm not going to buy

So you haven't ever picked an apple up, turned it over to see if it's bruised etc and put it back? Ok, sure.

Carycach4 · 05/03/2026 01:33

JustJoinedRightNow · 03/03/2026 21:01

Exactly how was the apple wasted according to PP? It could have been washed! What do you think happens in shops? They get handled a bit there.

Do they? I don't handle an apple I'm not going to buy

StolenTeapots · 05/03/2026 01:25

MrsR87 · 04/03/2026 07:29

I’d be much more concerned about the cherry tomatoes.

This

CharlieCoCo · 04/03/2026 23:07

jannier · 04/03/2026 18:26

Guidelines say it must be cut....you can choke on a bitten piece....the child must be sat down and staff member should sit facing them and watching them eat. Nursery have no say in guidelines

A bitten piece will be a bitten piece whether bit from a whole apple or a slice, but a slice is also more likely to cause choking than a whole apple. Sometimes guidelines have no common sense (but know they have to follow them, not arguing against that, just glad I get to use my own judgement in my work place)

Dontlletmedownbruce · 04/03/2026 22:04

She was rude, without doubt.. but I'd let it slide. Storm in a teacup. If you have other concerns then maybe you need to move but this in isolation isn't that big a deal.

I'm not justifying her tone but there is such a focus on safety and it's easy panic as a nursery owner who thinks they see something potentially dangerous. I work in a preschool where children bring their own food and often toys etc and it can be infuriating sometimes. You would not believe how often parents walk out and leave the little bolted gate around the walkway open. Like it doesn't occur to them that it's to stop a little child running out into a car park, but we all know if a child escaped they would be shocked and outraged, asking how did we let this happen. I've often dashed out at speed past kids to yank it closed. Children have arrived in with items on our banned food list, it happens all the time and we have to take the food off the child and that's unfair on the kid. Uncut grapes, popcorn, even peanut butter. We've had children bring in small toys with a choking hazard warning including packets of beads, items with sharp edges etc. It can be a minefield trying to keep children safe from parents negligent behaviour sometimes.

Frillysweetpea · 04/03/2026 22:00

SeaMist7 · 03/03/2026 21:19

@Nickyknackered no. when I handed him over to the member of staff on duty, she took it off him and put it to the side in a little bowl. He gave it to her, no fuss.

She's a PITA but unless you start getting frequent issues with her and assuming you're happy with the staff who have direct care of your DC I'd let it go this time.

Runnermumof2 · 04/03/2026 19:40

Why are there apples for adults anyway ? That's seems really weird to me.

PJ98 · 04/03/2026 19:12

It was only an apple but it wasn't yours to take. Your child isn't so special that you're above something they've put out for another purpose.

Flowersforyourchocolateprettyplease · 04/03/2026 19:05

You've had a lot of similar advice to your friends OP.

What's interesting is your first reply being a dripfeed about cherry tomatoes.
You haven't taken accountability for your part at all.

jannier · 04/03/2026 18:26

CharlieCoCo · 03/03/2026 20:57

How is cutting up an apple less of a safety risk than a whole apple? It isnt a grape , they cant swallow it whole. A chunk of apple they can but a whole one they bite off a bit.

Guidelines say it must be cut....you can choke on a bitten piece....the child must be sat down and staff member should sit facing them and watching them eat. Nursery have no say in guidelines

sunshinestar1986 · 04/03/2026 18:14

monkeymamma · 04/03/2026 07:47

It’s not about safety, it’s about nursery being totally different from a home or childminder environment. What were the nursery staff supposed to do if a) your child refused to let go of the apple after you’d gone or b) all the other kids wanted an apple? They all eat lunch and snacks at the same time, so one kid having something they don’t would quickly cause upset and confusion for the other children there. I also get that it ‘just an apple’ but I imagine working in a nursery leaves little time for snacks etc and their stuff is their stuff. If another parent had taken your sandwich or drink out of your handbag to ‘distract’ their kid, you would have felt a bit uncomfortable surely?! I also imagine it feels a bit horrible eating your snack at break time if you’re not sure which passing kids have touched and grabbed at it (then presumably put it back - was that your plan?). I don’t think their response was great, and understand you’re upset, (and if you’re unhappy with any other aspects of care that’s different) but with this I think you need to see it from their point of view.

I think she shouldn't have treated the parent like a child.

sunshinestar1986 · 04/03/2026 18:13

She sounds petty
Maybe she was a bit stressed too
But in some roles you kinda have to be overly nice
Childcare is at the top of the list
So yeah, I would observe her for a few days, she may realise she was petty and start being nice or she might act the same, which will he your cue to look for another setting.

BringBackCatsEyes · 04/03/2026 08:29

Katemax82 · 04/03/2026 07:40

They have fruit for parents? Is it like when Tesco used to offer free fruit to kids before lockdown?(They should bring that back for sure)
I think the woman was out of order

Our local Tesco has the free fruit for children.

monkeymamma · 04/03/2026 07:47

It’s not about safety, it’s about nursery being totally different from a home or childminder environment. What were the nursery staff supposed to do if a) your child refused to let go of the apple after you’d gone or b) all the other kids wanted an apple? They all eat lunch and snacks at the same time, so one kid having something they don’t would quickly cause upset and confusion for the other children there. I also get that it ‘just an apple’ but I imagine working in a nursery leaves little time for snacks etc and their stuff is their stuff. If another parent had taken your sandwich or drink out of your handbag to ‘distract’ their kid, you would have felt a bit uncomfortable surely?! I also imagine it feels a bit horrible eating your snack at break time if you’re not sure which passing kids have touched and grabbed at it (then presumably put it back - was that your plan?). I don’t think their response was great, and understand you’re upset, (and if you’re unhappy with any other aspects of care that’s different) but with this I think you need to see it from their point of view.

Katemax82 · 04/03/2026 07:40

SeaMist7 · 03/03/2026 21:05

Also just to clarify, the fruit at the front is there for parents to take and eat when they do drop off. Im not taking or touching something that's laid out for someone else

They have fruit for parents? Is it like when Tesco used to offer free fruit to kids before lockdown?(They should bring that back for sure)
I think the woman was out of order

CactusSwoonedEnding · 04/03/2026 07:39

Let it go, there's no point making a complaint. That wouldn't change this woman's personality or attitude or work style. If you trust yhe nursery and your child is happy there, then swallow your annoyance and carry on. There's lots of annoying things at all nurseries which boil down to the fact they are operating on a hairline balance between economic survival and collapse and if you move your child to a different provider, there will 100% guaranteed be annoying things about the new one too. Nevertheless if you don't trust them, make a move anyway, just don't expect to be able to m9ve to somewhere where all the staff are perfect and there are no annoying policies.

BringBackCatsEyes · 04/03/2026 07:33

SeaMist7 · 03/03/2026 21:01

Thanks all, really helpful to get options from an impartial group. I completely agree that the children's safety is number 1 priority and I would never want to put that at risk. What is strange is they give them whole cherry tomato's to eat which imo is a bigger risk

Why haven’t you raised this with them?

CherryVanillaPie · 04/03/2026 07:33

Teacup40 · 03/03/2026 20:38

I wouldn't take it up with her as I doubt anything good would come of it but I'd be looking for a new nursery ASAP because if she has an attitude with you whats she like around the children when no one is there!

I agree.