To be annoyed at the Aldi staff

I didn't say anyone SHOULD wish anyone anything. But seeing as it's Jan 1st for everyone and it's not a religious festival, there's no reason why anybody should take offence. Unless they really love taking offence...

So I should wish everyone a happy new Chinese/Jewish year or Eid Mubarak? I don't assume people's preferences or religion/ethnicity, I just keep my mouth shut.

I find Tesco the worst for this. They have lots of people who have worked there for years and seem to treat it like some kind of social club 🤣 they stand around chatting in gaggles in the aisles, and get really put out if you need to get past them with a trolly or get to the shelves they’re blocking!

I don’t actually mind people chatting, but it is really confusing when people switch between talking to you and talking to people on a headset, and then look at you as if you’re a complete weirdo when you don’t realise they aren’t talking to you any more!

I nearly started a thread about this, theres a particular woman in the Aldi near us who very loudly keeps shouting into her headset that she's sick of being offered or asked to do extra hours because it will reduce her benefits. She goes on and on about it, this has been like this several times, either she is walking round the shop floor having this conversation or sat at the till, last time she was sat at the till

Im amazed she isnt pulled up on it, its so unprofessional and disrespectful to the customers, I would have thought being a German company (I think they're German) they're quite hot on protocol with how staff should act.

One time, he wished me a happy new year and I asked him if he thought everyone celebrated January 1st.

Why would you do this? I don’t get it

Maybe OP can borrow their headset to do it? 😉

This is because they don’t have a manager or line runner floating about the check outs like supermarkets like Tesco etc do. They need to communicate like this because they have no other choice.

What's wrong with wishing someone a happy New Year? I don't celebrate it in any way (don't even stay up till midnight on NYE) but it doesn't bother me in the slightest if someone says Happy New Year to me.

Most till staff are fine, bar a bloke in Asda who I avoid assiduously because he literally gives you quiz questions, absolutely no idea why, I was taken aback then he started again when I was in there again with my DH. One time, he wished me a happy new year and I asked him if he thought everyone celebrated January 1st.

In Tesco one day, the till lady was banging on at length about doing a customer survey and pointing out various things on the receipt to a customer in front, very patronising manner, maybe because the customer was older? I may have rolled my eyes because she didn’t do it to me. For several weeks running, I noticed this in Tesco, the staff must have been instructed to request this of customers.

That’s true lol

It is rude if they are putting your stuff through the tills but talking to someone else. Doing their job properly should include acknowledging you as a customer and giving you their attention. That doesn't mean being deferential - it's just common courtesy. In the same way, the customer shouldn't be chatting on their phone and trying to pack or pay at the same time.

They work very hard for minimum wage.

And have to be polite to customers like you.

Not all of them. There are some lovely staff in my local Aldi. But I do agree that many rudely seem to chat to each when they're serving you - more so than in other supermarkets.

Conversley I like it because there isn't a huge number of ranges. Usually just Aldi''s which is good for most things. Obviously I recognise them all now and know what I like.

Ours are fabulous!

That ridiculous comment probably says more about you than them

🤣I bet you’re the sort of person who snaps your fingers at waiters!

If it delays me being served i would complain if not it is none of my business

@Outandabout43 then go to waitrose!

Yes, Superdrug staff are bad

No they don't carry out their job to required, part of the job is engaging the customer in a polite and professional manner. They may as well be using their personal mobile phone chatting to a mate whilst serving you.

However, I guess it's compulsory for the staff to use them and a bit unfortunate for the checkout staff that they're the only ones in a customer facing position, and they're getting drawn into the conversation started by back of house staff.

Really??? So what’s your job so we can all pass comment?

I can't stand Aldi and never shop there. I like to buy brands I recognise and get the same thing next week. Not having to search through a jumble of names I've never heard of.

This is happening in every store I go into now

It's a way of keeping people safe and does away with general announcements for cashiers or cleaners

It is disconcerting when you see someone chatting away to the spuds as she loads them into the bin, but I have got used to it

Are they scanning your shopping swiftly and giving you the right change if you pay in cash? That's all I'd expect really. In fact in Aldi and Lidl I always use the self checkout.