This happened earlier today, and now I'm questioning if I overacted.
I went into home bargains with my mum. When we got to the til, a woman around my age (30’s) served us. My mum asked for a bag, and the woman just said “we don’t have any". Very blunt. I could see big bags on the next til, but she clearly couldn’t be bothered to even check. After my mum paid, she didn’t offer a receipt or even say please or thank you. My mum was unsure if the payment went through as the woman didn’t give her a receipt or say thanks, so she asked if it was okay, and the woman just gave her a wierd look and said, "yeah." It’s hard to describe, but she looked at her like she was a piece of shit basically.
My mum isn’t the type to confront anyone, but I could see she felt uncomfortable, so I said, "there’s no need to be rude." The woman just looked at me and carried on. No apology or anything. There were two staff members by the exit, so as I walked by, I said, "tell your staff to get some manners." They asked which one, and I just pointed to the woman and walked away.
Loads of people looking at us, and my mum was just trying to hush me along. She did thank me afterwards for sticking up for her though. It doesn’t sound that bad when I write it down, but she really had an attitude. I know that we all have off days, but if you hate your job that much, maybe it’s time to find a new one…
AIBU