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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think that renters get a raw deal

153 replies

Catza · 28/02/2026 08:40

I am in a quite an interesting position as I am currently buying a house but need to rent in the meantime.
I noticed that the treatment of renters by EAs is vastly different from buyers. Nothing about my circumstances changed: my earnings are the same, my savings are the same, I have the same job and I am the exactly same person. Yet.. when I contact EA to view a property, they are polite and helpful. When I contact one to enquire about a viewing of rental, they treat me with high suspicion, write almost confrontational emails with a long list of demands and generally make me feel like a second class citizen.
OpenRent which I have used many many time in the past has done downhill massively as well. Landlords who book viewings but don't provide property address and then disappear. Many are "away next week" and promise to get back to me, then ghost even after chasing. This morning, I had to report yet another landlord to OpenRent for failing to respond.

If anyone has been in a similar situation, did you feel this too? Or am I being a bit too sensitive due to normal house buying stress?

AIBU = I have never experienced this myself
AINBU = yes, I also feel like I am being treated poorly as a renter by EA at the enquiry stage.

OP posts:
Viviennemary · 28/02/2026 08:54

Because onca you buy a house thats it. End of problem for the estate agent. With renting the problems are only beginning. There are bad renters out there. Bad landlords too. So estate agent has to vet carefully.

Januaryasnowhite · 28/02/2026 08:51

Yes I agree.
Also if you are a tenant I noticed different behaviour from various handymans, or anyone who comes to do some repair, even British Gas etc.
They treat me as renter always poorly with high disrespect , rude attitude like I m not important enough to be taken seriously.
One handyman who came to fix shower even told me the loose tiles don’t need a new grout as it is only rented property so no big deal.
Plumbers not really interested in repairs and fixing or just botched jobs and or just poorly patched up.
However if I m owner as I was in the past before I sold my flat, any engineer or handyman treated me ok.

Octavia64 · 28/02/2026 08:42

I was renting for a couple of years while my divorce went through. Yes, you are correct,

but it’s a buyers market at the moment- lots of houses for sale and few buyers. They are polite to you because they want to sell houses.

renting is a different story - lots of people want to rent and very few places to rent.

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