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AIBU?

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Property purchase annoyance

61 replies

Charltonstrek · 25/02/2026 15:56

Hi
Posted before about this it's been a long drawn out purchase that I feel could have been completed within 8 weeks if all involved had thier act together.
Solicitor hasn't been the best not giving updates been dismissive etc etc so now I am getting near the end my solicitor doesn't have the capacity to deal with my file at the moment due to dealing with other clients completions.
Do you think this acceptable or do I need to calm down

OP posts:
Trevordidit · 25/02/2026 17:46

For future reference (and anyone reading) always choose a local, reccommended solicitor.

Never go with one the EA insists on, or a cheap online one.

You do get what you pay for!

ErlingHaalandsManBun · 25/02/2026 17:33

Charltonstrek · 25/02/2026 16:27

Sounds horrific it's been 18 weeks I meant I feel that it could have been done in 8 if all concerned had thier act together but now on week 18 and solicitor has buggered off to work on other customers completion dates

Its ridiculous isn't it?

Something that could have been sorted, between Solicitors, right at the beginning of our sale with a simple few phone calls back and forth took the best part of 3 months of them emailing and not replying to each other. I honestly was so frustrated I could cry (and I never cry!)

I honestly feel for you. When you know that it could have all been done and dusted ages ago but you are STILL waiting. Its so stressful and you just want to shout at them to 'get the fuck on with it!!!'. Alas we have to wait until THEY are ready. Its brutal.

I really hope you get somewhere soon and this will all soon be forgotten about once you are in your new home.

Twooclockrock · 25/02/2026 17:24

My cirst property purchase took six months it was only a tiny flat too.
I bave since found some solicitors offer a 30 day turn around for uncomplex cases but you have to pay a bit more
I think you can acream and shout but they might just be quite shit and it won't help.

Charltonstrek · 25/02/2026 17:08

ClaredeBear · 25/02/2026 17:06

Honestly, this is the least of it. I hope things go as smoothly on any future purchases.

Yes lucky in no major problems so more reason for it not be so slow ive been packed up last 2 months😣

OP posts:
ClaredeBear · 25/02/2026 17:06

Honestly, this is the least of it. I hope things go as smoothly on any future purchases.

Charltonstrek · 25/02/2026 17:06

adlitem · 25/02/2026 17:04

So it's a big firm with various people process your case? Is that the case? If so chances are it's all automated. They have a scheduled time to check the file, action what needs to be actioned at that point and then don't come back to it until the next time they are scheduled to do this. That's how those big conveyancing firms can offer such low prices vs more traditional law firms.

So to an extent it's the service you pay for.

See if you can work out when they deal with your file (e.g. work day) and ensure they have everything they need for them. Follow up immediately on any requests for information, etc. And then next time use a personally recommended conveyancer.

Theres a few but clients are allocated a particular person so only one person is working on my file

OP posts:
adlitem · 25/02/2026 17:04

Charltonstrek · 25/02/2026 17:00

No there's a few of them

So it's a big firm with various people process your case? Is that the case? If so chances are it's all automated. They have a scheduled time to check the file, action what needs to be actioned at that point and then don't come back to it until the next time they are scheduled to do this. That's how those big conveyancing firms can offer such low prices vs more traditional law firms.

So to an extent it's the service you pay for.

See if you can work out when they deal with your file (e.g. work day) and ensure they have everything they need for them. Follow up immediately on any requests for information, etc. And then next time use a personally recommended conveyancer.

Charltonstrek · 25/02/2026 17:04

SuffolkBargeWoman · 25/02/2026 17:02

Do you speak for your Lender as well @Charltonstrek ? Everything has to be acceptable to the Lender, not (even) just you. Your solicitor acts for your Lender (primarily) as well as you.

There doesn't appear to be anything that lender wouldn't be happy with

OP posts:
SuffolkBargeWoman · 25/02/2026 17:02

Charltonstrek · 25/02/2026 16:59

All good no issues therefore I dont feel it would have held things up too much

Do you speak for your Lender as well @Charltonstrek ? Everything has to be acceptable to the Lender, not (even) just you. Your solicitor acts for your Lender (primarily) as well as you.

Charltonstrek · 25/02/2026 17:00

Ophy83 · 25/02/2026 16:38

Is he a one man band or has he got a manager? I would escalate it if the latter as that isn't acceptable, if he can't manage his case load he shouldn't take on so many cases

No there's a few of them

OP posts:
Charltonstrek · 25/02/2026 16:59

Gonnagetgoingreturnsagain · 25/02/2026 16:56

That’s slow re the management pack. Bear in mind the legal secs often deal with management packs and they’re usually overworked too. A leasehold property normally takes longer than 8 weeks. Are there any issues with it?

All good no issues therefore I dont feel it would have held things up too much

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mondaytosunday · 25/02/2026 16:58

Once you find a good one they are worth they’re right in gold. I used to buy and sell quite a bit, so my solicitor knew I was going to be using get about once a year. When it came to Covid and the madness of the property market then, well she exceeded expectations. Tw fslse starts (seller decided she wanted to wait til she found a place after stating she’d move into rental, second seller pulled out; my DD and I plus two dogs were living in airbnbs first weeks when I finally found another house which was fortunately chain free. Deal done in six weeks - she checked the land registry for any access issues and drain plans before the surveyor did his bit so any queries/issues were ready to be addressed.
I hate the process in this country though, and I don’t know what has changed because back in the 1980s I saw a flat, got survey, mortgage and all searches back (they would send a runner to go get them in person) ready to exchange six DAYS later!

Charltonstrek · 25/02/2026 16:57

Gonnagetgoingreturnsagain · 25/02/2026 16:51

8 weeks is an easy smooth transaction. In real life it often takes 2-3 months. Don’t forget the solicitor has other cases too.

Its been 18 weeks

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Gonnagetgoingreturnsagain · 25/02/2026 16:57

Charltonstrek · 25/02/2026 16:56

Do they do alot of completions at end of a month only over several days that what I meant

Yes they do.

Gonnagetgoingreturnsagain · 25/02/2026 16:56

Charltonstrek · 25/02/2026 16:54

Its a leasehold and I found out that the management pack is meant to be requested as soon as my offer was accepted however it wasnt requested by sellers solicitor until 3 months into the process

That’s slow re the management pack. Bear in mind the legal secs often deal with management packs and they’re usually overworked too. A leasehold property normally takes longer than 8 weeks. Are there any issues with it?

Charltonstrek · 25/02/2026 16:56

Gonnagetgoingreturnsagain · 25/02/2026 16:52

How long is a piece of string?

Do they do alot of completions at end of a month only over several days that what I meant

OP posts:
Charltonstrek · 25/02/2026 16:54

Helpmefindmysoul · 25/02/2026 16:43

Firstly is it a freehold or leasehold?

Secondly more than 1 email a day is unnecessary. Email tennis takes time away from actually doing work. You’re an individual with your case, the conveyancer has 100 cases so minimum of 100 clients so if he dealt with an email per file that’s a lot of time sending updates.

Its a leasehold and I found out that the management pack is meant to be requested as soon as my offer was accepted however it wasnt requested by sellers solicitor until 3 months into the process

OP posts:
Gonnagetgoingreturnsagain · 25/02/2026 16:52

Charltonstrek · 25/02/2026 16:51

Does anybody know how long im expected to wait for them to cease dealing with completions for other clients as they gave this excuse last Wednesday and still nothing

How long is a piece of string?

Gonnagetgoingreturnsagain · 25/02/2026 16:51

8 weeks is an easy smooth transaction. In real life it often takes 2-3 months. Don’t forget the solicitor has other cases too.

Charltonstrek · 25/02/2026 16:51

Does anybody know how long im expected to wait for them to cease dealing with completions for other clients as they gave this excuse last Wednesday and still nothing

OP posts:
Charltonstrek · 25/02/2026 16:50

The thing is that if he was at least giving a weekly update I wouldn't have sent those emails.

OP posts:
Lovelynames123 · 25/02/2026 16:44

My solicitor was recommended by my mortgage broker so when I wasnt very happy with progress I let my broker know that I didn't rate his recommendation. Presumably he puts a lot of business their way as after contact from the broker things moved very swiftly and I completed within about 10 weeks, also no chain

Helpmefindmysoul · 25/02/2026 16:43

Firstly is it a freehold or leasehold?

Secondly more than 1 email a day is unnecessary. Email tennis takes time away from actually doing work. You’re an individual with your case, the conveyancer has 100 cases so minimum of 100 clients so if he dealt with an email per file that’s a lot of time sending updates.

adlitem · 25/02/2026 16:40

The solution is to pay on a time basis rather than fixed fee. Then you get the time/ attention you want for your sale. It is almost always more expensive though.

Ophy83 · 25/02/2026 16:38

Is he a one man band or has he got a manager? I would escalate it if the latter as that isn't acceptable, if he can't manage his case load he shouldn't take on so many cases