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Original poster

To think Primark shouldn't have got rid of their tills for self service.

83 replies

Netcurtainnelly · 17/02/2026 15:33

No manned tills in Primark apart from exchanges and refunds.
Card only self scan now.

What is this obsession with everyone wanted to get self service?
It's not for the customer at all.

OP posts:
murasaki · 17/02/2026 15:46

wanderingstarz · 17/02/2026 15:40

You do have to scan a receipt to exit the self scan area,but I doubt that stops shop lifters.

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Ah, so like some Aldis. I've only done it once, but yes, no one checked my bag once I opened the gate with my receipt. Maybe I look respectable though, and it was Xmas eve, so they were probably too busy to bother.

ChasbutnotDave · 17/02/2026 15:40

Our Primark has both, the manned tills always have a massive queue but the self scan you can walk up to a till straight away. I prefer self scan as it's quick and easy but I think they should have the option of both as not everyone likes to do it themselves.

wanderingstarz · 17/02/2026 15:40

murasaki · 17/02/2026 15:38

Agree, I'd love self service in there, it'd be quicker. I suspect they expect massive shop lifting though, it's why our waitrose closed down.

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You do have to scan a receipt to exit the self scan area,but I doubt that stops shop lifters.

Katiesaidthat · 17/02/2026 15:40

Hate self service. If they want me to work for them, they can pay me a salary.

murasaki · 17/02/2026 15:38

Gonnagetgoingreturnsagain · 17/02/2026 15:37

My local Primark (Croydon) I can’t see self service it’s only manned tills.

Agree, I'd love self service in there, it'd be quicker. I suspect they expect massive shop lifting though, it's why our waitrose closed down.

Gonnagetgoingreturnsagain · 17/02/2026 15:37

My local Primark (Croydon) I can’t see self service it’s only manned tills.

Needmorelego · 17/02/2026 15:36

I love their self service. They are so much quicker.
There's always a manned till available (usually more than one) as an alternative.
No problem with them at all from me.

wanderingstarz · 17/02/2026 15:35

Our Primark has both. I prefer the self service,they are often much quicker.

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