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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU To Feel Ripped off by a florist?

243 replies

Blankfluff · 16/02/2026 19:12

My partner had arranged to collect my Valentine’s Day flowers on Saturday morning, which he’d ordered and paid £80 for earlier that week for collection.

However, when he went to collect them, he couldn’t believe what he was presented with. He complained at the time that he didn’t believe the bouquet was worth anywhere near what he’d paid for, others in the store collecting flowers agreed with him but the florists dealing with the collection just gave him a snooty response and carried on serving other customers. He called me to explain, but I had assumed he’d been dramatic, however, when he presented me with them, I was equally shocked, I can’t have thought these would be more than £40 from a good florist or maybe £25 from M&S.

Looking to get some other opinions, would you be happy with these flowers for £80? Personally, I think he should have been offered a partial refund if he wasn’t happy, or that they could have added a little to the bouquet to fill it out a tad. But equally very happy to be told this is what flowers cost and we should adjust our expectations accordingly

YABU - this is good value for money
YANBU - they have had his pants down

AIBU To Feel Ripped off by a florist?
AIBU To Feel Ripped off by a florist?
OP posts:
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7
WalkingThroughTreacle · 17/02/2026 11:53

I worked in a florists years ago. I would never buy flowers on Valentines day, ever. The prices go through the roof and the quality goes way down with much of the produce having been overly force grown to capitalise on the busiest day of the year. Staff are also stretched to breaking so service goes down.

Even then though, those flowers are a disgrace. The roses look dead. They might revive somewhat once the stems are cut and placed in water but even then they won't last long. £80 for half a dozen roses and some greenery is ridiculous.

BaconMassive · 17/02/2026 11:53

Review - with photo - move on.

ticklyfeet · 17/02/2026 11:49

Blankfluff · 16/02/2026 20:10

they’re my favourite flowers

Mine too OP. However, these are dried up flowers and not fit for sale. I like to support small local businesses too, but not ones who take advantage by inflating prices and charging a ridiculous amount for inferior goods.

Name and shame them...local Facebook page and business review.

ElMay1992 · 17/02/2026 11:46

Florist here - is this genuine? If it is, request a refund. Is this a fresh or dried arrangement? Whatever the case, it is NOT worth £80. Are you sure they gave you the correct bouquet? The eucalyptus that surrounds the roses is worth £6 at most - it is dire. The roses look dried, but even so, they would not cost you that much dried. Where did your partner buy these please? I would be shocked if I found out they came from my staff!!!

ChaToilLeam · 17/02/2026 11:26

That's a shocker! It's like they ran out of flowers in decent condition and fished the half dead ones out of the bin in a panic.

Should have stood his ground in the shop and made a fuss until refunded. Though I understand that doesn't always come easy to people.

Such a shame, most of us want to support local business but not when they mess up like this and then get arsey about it.

ASandwichNamedKevin · 17/02/2026 11:25

The flowers are crap.

Your DH tried.

Your phrasing 'they have had his pants down' is horrible.

Artsyjojo · 17/02/2026 11:23

Valentine flowers they seem to like to triple the price, I was looking at a bouquet for myself as couldn't get out to shops and saw this bouquet that could be delivered. It was a random local florist and it was £150. Crazy prices. I really hope you get a refund for yours.

Mimzy26 · 17/02/2026 11:16

My dozen red roses from Tesco were way better than these definitely been ripped off

Salyexley · 17/02/2026 11:15

They are either bf/gf/hubby/wife NOT PARTNER

Zov · 17/02/2026 11:14

Happyjoe · 17/02/2026 09:12

Some florists are shocking. Partner was sent a bunch on a box from work, when his dad died. They arrived dead. I complained to them because, well, sympathy flowers arriving dead was even more hurtful somehow.
They wouldn't refund the buyer because it wasn't the buyer asking for a refund, funny that.

Edited

Who was asking for a refund then? Confused

BillieWiper · 17/02/2026 11:07

Absolute shite. They're dead and even if they weren't they'd be worth a tenner.

He shouldn't have accepted them.

Zov · 17/02/2026 11:07

@WaryHiker

I can't believe your husband left the shop with those! He must be spectaculary unassertive.

Send him back with pictures of the flowers as they were when he picked them up, and take the actual flowers back too. Also print out this thread and hand it to them. Tell him you haven't named the actual florist ... yet! But you thought they should see what other people think of their products and prices.

I honestly think that any shop owner would piss themselves laughing at any man who turns up with a thread off Mumsnet 'printed out to give to them' as some kind of defence and evidence that he is in the right. 😆

If I told my DH to take a thread that I have printed off Mumsnet to back up his argument, he would fall over laughing! 😂

@Blankfluff OP, do NOT do that. Do not tell your DH to go back to the florist with this thread printed off to show to them! 😬

madaboutpurple · 17/02/2026 11:06

I got a lovely bunch of roses yesterday from my local Asda for under £2,they were in much better condition than your bouquet.

Zov · 17/02/2026 11:01

NoFiller · 16/02/2026 23:13

I can’t believe the responses on here.

£80 is a very fair price for those.

£10 for the flowers. £70 for the florist’s time spending a couple of hours drying them out with a hairdryer and stamping on them.

😂 You had me going for a few seconds there. 😆

HideousKinky · 17/02/2026 10:54

Outrageous price to pay for that!

My DH paid £10 for lovely yellow roses & other flowers a few days ahead of Saturday, hid them in the cool of the outhouse and then arranged them himself beautifully in a vase on Saturday morning before I got up.

You don't have to pay a lot

wishingonastar101 · 17/02/2026 10:48

M&S flowers are always better value and last the longest. I would love to support independent florists but always disappointed.

angelos02 · 17/02/2026 10:44

That is shocking OP. I wouldn't pick them up out of a tub in M&S or anywhere else and would move on somewhere else. They look almost dead already.

Aquarius91 · 17/02/2026 10:43

Not only is it a meagre arrangement, they look half dead!! The flippin cheek of them! I’d be embarrassed handing those to a customer

PrettyPickle · 17/02/2026 10:42

Yeah, formal complaint letter to the shop with photos attached and threaten legal action - depends how angry he is.

But def put reviews up everywhere with photos, just say you paid £80 in advance and this is what you got - let the photos do the talking!

LostThestral · 17/02/2026 10:38

Can you raise a dispute on payment if he paid via his credit card?

plasbks · 17/02/2026 10:05

I wonder when we are going to end this flower tradition. I can’t imagine why anyone would spend money like this. I mean I know it’s people’s own choice, but I can never square in my mind the fact that millions are struggling with col, but then millions are also buying useless shite. From con artists.

Piknik · 17/02/2026 10:05

They honestly look like they've come out of the reduced bucket in the supermarket. Yellow stickered as nearly dead, reduced from £30 to £15.

Piknik · 17/02/2026 10:04

Rosealea · 17/02/2026 09:36

What adult in their right mind celebrates valentines never mind spends £80 on flowers?!!!! Give the money to charity where it'll do a bit of good rather than rotting in a vase!

Yawn. Bore off but do take a certificate for the most self-righteous post of the day.

Tessasanderson · 17/02/2026 10:02

This thread has prompted me to treat myself to a nice bunch of flowers from the Bunches adverts.

Hopefully a nicer experience than the OP had at her local florists. 34 stems for £50 seemed reasonable

Wexone · 17/02/2026 09:55

Rosealea · 17/02/2026 09:36

What adult in their right mind celebrates valentines never mind spends £80 on flowers?!!!! Give the money to charity where it'll do a bit of good rather than rotting in a vase!

Who died and made you queen on what people can spend their money on ?