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Cleaner - unsatisfied

106 replies

LAM1407 · 14/02/2026 12:52

We decided to get a deep clean done of our house post-dog, unfortunately. The lady came around yesterday and all went well etc, we got out of her way and everything seemed fine when we got home. However, for a deep clean I'm not overly satisfied. There's still dust on top of mirrors, dirty spots on bathroom floors, some skirting boards missed and behind toilets too.
Am I being completely unreasonable here to expect these things to be done? I messaged her saying for the most part she has done a great job, but mentioned the above, sent photos, and she basically said thanks for the feedback but on the list of jobs she does behind toilets isnt mentioned...? But surely for a deep clean they would be done? Also, just to say. She did say inside and outside of cupboards are done. Those weren't either. But dont really want to get in an argument pointing things out! Just feel a bit ripped off.

OP posts:
LAM1407 · 14/02/2026 12:58

LaurieFairyCake · 14/02/2026 12:54

How many hours, did she have long enough ?

I ask because I had an end of tenancy clean done once and it took 5 hours of an empty house. Was £280 (about 8 years ago). Yes they did everything, every cupboard/behind loos etc

She didn't say she was time limited, just said she doesnt like to give a time and just does whatever it takes 'it'll be like a new home when I'm done'

OP posts:
Thattimenow · 14/02/2026 12:58

LAM1407 · 14/02/2026 12:57

No, was just a one off clean

Do you usually have a cleaner? How long was she there for? How did you hear about her?

LAM1407 · 14/02/2026 12:57

Thattimenow · 14/02/2026 12:53

Was this a one off clean and not a cleaner you usually use?

No, was just a one off clean

OP posts:
Thattimenow · 14/02/2026 12:54

How long did you have her over for?

LaurieFairyCake · 14/02/2026 12:54

How many hours, did she have long enough ?

I ask because I had an end of tenancy clean done once and it took 5 hours of an empty house. Was £280 (about 8 years ago). Yes they did everything, every cupboard/behind loos etc

Thattimenow · 14/02/2026 12:53

Was this a one off clean and not a cleaner you usually use?