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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

“Get to from the pharmacy” message from GP

62 replies

itsgettingweird · 11/02/2026 16:58

I’m not sure if IABU or not?

I have a chronic incurable rare neurological condition. I take a medication that causes constipation as a side effect.

When first started the medication I struggled and the GP prescribed a macro gel and said if it doesn’t resolve they would need to investigate further.

On the whole it resolved and I have needed laxitives a few times but I’ve just got OTC stuff for occasional use.

I’ve recently had to up my medication a lot and suffering chronic constipation again and so did an e consult asking for another prescription.

Message came back “you can buy it from the pharmacy”.

The reason I’m not sure IABU or not is I know that and support it for occasional use but this is a chronic problem caused by a medication I need and will need long term. I pre pay prescriptions because of the cost and the OTC cost for the macrogels is higher than a one off prescription cost even for generic branded products.

Before I go back and challenge this I thought I’d garner the thoughts and opinion pf a wider audience.

So my question is “AIBU to expect a prescription for a medication I need long term for the side effects of a medication I need for a chronic health condition?”

OP posts:
Lilimoon · 11/02/2026 17:16

100% challenge this. I wouldn't think twice in your situation.

unbelievablybelievable · 11/02/2026 17:14

Pharmacists can prescribe some things. I don't know enough to say if they can prescribe for this, but it's a possibility?

itsgettingweird · 11/02/2026 17:12

Tbh affording the OTC cost is a challenge but I could find the money.

bit it’s another £20 a month which is higher than a prescription cost and because I already take medication prescribed monthly I have a prepay certificate.

I would be happy with a system which only allows long term meds to be covered by the prepay and pay the prescription cost for this but it seemed very odd the want me to buy something I medically need.

mom the flip side I also know how much the nhs is struggling so didn’t want to make a fuss it their suggestion was reasonable by general opinion.

Thanks for all the nice replies as I know it can be an emotive subject the nhs!

OP posts:
denialandpanic · 11/02/2026 17:11

It’s about 12 quid a box not cheap

ComtesseDeSpair · 11/02/2026 17:10

NHS guidance is that doctors are encouraged not to prescribe items that are easily purchased from pharmacies or supermarkets, so they’ll challenge requests on this basis. Based on your circumstances you can challenge back, as you have a longer term need for them - it’s likely whoever has reviewed your request hasn’t fully reviewed your records and has just responded based on “patient wants item which can be bought at the chemist.”

FreshInks · 11/02/2026 17:10

The cost is relevant though. If it’s something you can buy very cheaply then I really think the OP should buy it herself.

HelpMeGetThrough · 11/02/2026 17:04

If they’ve prescribed it before, they can do it again, I’d be challenging them.

Doesn’t matter if you can afford the OTC cost or not.

rubyslippers · 11/02/2026 17:01

FreshInks · 11/02/2026 17:00

What is the medication? The pharmacy can advise you about side effects etc.

I think it’s the cost OTC vs prescription which is the concern

Carrotpies · 11/02/2026 17:01

Can you afford to buy it ? If so then you should if not then I would contact them to request it is prescribed

FreshInks · 11/02/2026 17:00

What is the medication? The pharmacy can advise you about side effects etc.

rubyslippers · 11/02/2026 17:00

i would challenge this based on what you’ve posted

itsgettingweird · 11/02/2026 16:59

Obviously title should say “get it” 🤦🏼‍♀️

OP posts:
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