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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

“Get to from the pharmacy” message from GP

62 replies

itsgettingweird · 11/02/2026 16:58

I’m not sure if IABU or not?

I have a chronic incurable rare neurological condition. I take a medication that causes constipation as a side effect.

When first started the medication I struggled and the GP prescribed a macro gel and said if it doesn’t resolve they would need to investigate further.

On the whole it resolved and I have needed laxitives a few times but I’ve just got OTC stuff for occasional use.

I’ve recently had to up my medication a lot and suffering chronic constipation again and so did an e consult asking for another prescription.

Message came back “you can buy it from the pharmacy”.

The reason I’m not sure IABU or not is I know that and support it for occasional use but this is a chronic problem caused by a medication I need and will need long term. I pre pay prescriptions because of the cost and the OTC cost for the macrogels is higher than a one off prescription cost even for generic branded products.

Before I go back and challenge this I thought I’d garner the thoughts and opinion pf a wider audience.

So my question is “AIBU to expect a prescription for a medication I need long term for the side effects of a medication I need for a chronic health condition?”

OP posts:
New posts on this thread. Refresh page
itsgettingweird · 12/02/2026 20:02

DuchessofStaffordshire · 12/02/2026 16:06

It does add up. Have you tried any other ways of managing the constipation?

Yes. I drink plenty, eat a really healthy diet and walk 5k a day.

It’s a known side effect of the medication and its medication caused.

cluster headaches are soul destroying enough without the side effects of the medication

OP posts:
TheAutumnCrow · 12/02/2026 18:29

DuchessofStaffordshire · 12/02/2026 16:59

Yes, interested in this. There was a thread yesterday about how to save the NHS and why it's on its knees.

Maybe that poster means ‘a specific manufacturer’.

A lot of people on Levothyroxine for example can’t tolerate Teva but can tolerate Accord, because of the excipients (added ingredients). None are ‘branded’ in the strict sense, but are profit-making brands.

DuchessofStaffordshire · 12/02/2026 16:59

FreshInks · 12/02/2026 16:45

Why do you need the branded one?

Yes, interested in this. There was a thread yesterday about how to save the NHS and why it's on its knees.

TheAutumnCrow · 12/02/2026 16:57

Easiest way to get it prescribed if they push back is to say the chemist wouldnt sell it to me because of my health conditions/ current medications.

That’s a good point, @Isekaied. Some of us ‘age out’ of pharmacy/OTC care for a lot of conditions once we hit 60. And/or there are contraindications, side effects or concerns that need GP monitoring.

FreshInks · 12/02/2026 16:45

Campbellcarrotsoup · 12/02/2026 16:43

I need an otc brand name antihistamine. My gp prescribes it which makes it half price

Why do you need the branded one?

Campbellcarrotsoup · 12/02/2026 16:43

I need an otc brand name antihistamine. My gp prescribes it which makes it half price

dizzydizzydizzy · 12/02/2026 16:43

I also have a chronic illness and get macrogol on prescription. I used it for about 2 years, then no longer needed it for a year or two, and had to restart it about 4 or 5 months ago

DuchessofStaffordshire · 12/02/2026 16:19

Isekaied · 12/02/2026 16:16

Her medication can be bought over the counter. But she's asking why she should have to if she has a long term condition and it's working for her.

My point was that there are other ways of managing constipation which many people find safe and effective, and which are also beneficial for health. I have to pay for my prescriptions so if there is a way for me to avoid paying for another then I'll take it.

longtompot · 12/02/2026 16:16

Yanbu @itsgettingweird especially since they'd already prescribed it to you previously.
My yd gets paracetamol prescribed as we mentioned how difficult it was for me to be able to buy enough for her to take 4 times a day, plus be able to buy medication for the rest of the household for various aches and pains. It has saved me a lot of hassle having to make sure I went to the shop daily.

Isekaied · 12/02/2026 16:16

DuchessofStaffordshire · 12/02/2026 13:17

Thinking outside the box. Fybogel can be bought at the pharmacy but may be easier and cheaper for you to eat flax and chia seeds as these work the same by drawing water into the bowel. Magnesium is also quite a good laxative if you use magnesium citrate. Again, very cheap.

Her medication can be bought over the counter. But she's asking why she should have to if she has a long term condition and it's working for her.

Isekaied · 12/02/2026 16:15

gototogo · 11/02/2026 19:11

Health boards have lists of otc drugs they no longer will issue prescriptions for, it may be on your local list - they have tightened up on this recently so it may have been different in the past. Other drugs are still at doctors discretion

I think its different in different areas.

GPs dont really care about prescribing. It's the local health board and if the medication is on a list of meds to be bought OTC the GP sugery is heavily penalised and lose money from their budget- this means depending on how much stuff they've prescribed that they have been told not- it can affect their staffing levels etc.

Locally i wouldnt have issues prescribing that medication but have had loads of push back from patients being told they need tp buy their antihistamines/ emmolients/ ibuprofen gels/ lubricating eye drops OTC.

Easiest way to get it prescribed if they push back is to say the chemist wouldnt sell it to me because of my health conditions/ current medications.

DuchessofStaffordshire · 12/02/2026 16:06

itsgettingweird · 12/02/2026 15:58

I don’t need to see a GP. I asked for another prescription for what they prescribed before (over the phone).

I have a chronic health condition and the medication causes the constipation and I have a prepayment certificate.

Occasional use - yes £5/10 here and there is affordable.

The amount id have to buy is £20 a month.

It does add up. Have you tried any other ways of managing the constipation?

Pistachiocake · 12/02/2026 16:01

I think either everything should be free, or there needs to be a real discussion about a partly private system. For your situation OP, if you're struggling with costs, do whatever you need to do if you're entitled to it.
A friend had to go for a tooth extraction over a crown due to cost (she said it was about £80 versus £300) while another person got all their dentistry free.
Similar situations can arise with prescriptions.
In Scotland, I'm sure it was all free? Happy to be corrected.

itsgettingweird · 12/02/2026 15:58

Pineapplewaves · 12/02/2026 13:40

Your GP isn’t wrong, you can get many remedies for constipation from the pharmacy without a prescription (also the supermarket has a few options on the shelf). You should only need to see a GP for constipation when you have tried everything the Pharmacist can offer and they don’t work or you can’t have them due to allergies or other medication. You are taking a GP appointment that could go to someone else that has no other option but to see a GP.

Is your issue that you have to pay in the Pharmacy?

I don’t need to see a GP. I asked for another prescription for what they prescribed before (over the phone).

I have a chronic health condition and the medication causes the constipation and I have a prepayment certificate.

Occasional use - yes £5/10 here and there is affordable.

The amount id have to buy is £20 a month.

OP posts:
itsgettingweird · 12/02/2026 15:55

MigGirl · 12/02/2026 12:44

@itsgettingweird hugs op it's horrid isn't it. I have chronic migraine and have found it difficult to manage over the years. If you have had to increase your preventative medication it maybe time to try something else. I have found that preventative medication weara off over time and have had to switch meds a number of times.

The preventative medicine wasn’t at the highest dose I should have been in. I had to stop increasing for a few weeks as it affects BP and also Xmas because I had to have an ecg every tablet increase and I could only increase it every 2 weeks!

Thing with chronic cluster headaches is medication often only makes them
manageable - which they generally are now

OP posts:
Coconutter24 · 12/02/2026 14:21

FreshInks · 11/02/2026 17:10

The cost is relevant though. If it’s something you can buy very cheaply then I really think the OP should buy it herself.

Why, when OP has a pre payment certificate? OP has paid for prescriptions presumably to cover cost of things like this

BringBackCatsEyes · 12/02/2026 14:20

Blushingm · 12/02/2026 14:11

Often the OTC cost is less than a prescription cost. Same reason doctors tell people to buy paracetamol rather than getting it on prescription

OP is fully aware of this. In her situation it is not the case.

Blushingm · 12/02/2026 14:11

Often the OTC cost is less than a prescription cost. Same reason doctors tell people to buy paracetamol rather than getting it on prescription

TheAutumnCrow · 12/02/2026 13:49

ringoutsolsticebells · 11/02/2026 17:34

Challenge this. I work in Primary care and if you have a long term condition which causes an issue or if meds you are on is causing an issue then you should get it prescribed

Thank you for saying this Star

The amount of medication I’ve been prescribed and then been told to ‘just buy over the counter’ is voluminous.

Apparently there are OTC meds for severe arthritis, chronic synovitis, psoriasis, infected flexural skin, IBD, uveitis, pernicious anemia … who knew? Apparently some Aveeno and syrup of figs will sort out the lot. Oh, and not eating cheese Grin

OP, your plan sounds good. You just have to persevere and keep asking!

BringBackCatsEyes · 12/02/2026 13:45

Pineapplewaves · 12/02/2026 13:40

Your GP isn’t wrong, you can get many remedies for constipation from the pharmacy without a prescription (also the supermarket has a few options on the shelf). You should only need to see a GP for constipation when you have tried everything the Pharmacist can offer and they don’t work or you can’t have them due to allergies or other medication. You are taking a GP appointment that could go to someone else that has no other option but to see a GP.

Is your issue that you have to pay in the Pharmacy?

Have you read and understood OP’s situation?

Pineapplewaves · 12/02/2026 13:40

Your GP isn’t wrong, you can get many remedies for constipation from the pharmacy without a prescription (also the supermarket has a few options on the shelf). You should only need to see a GP for constipation when you have tried everything the Pharmacist can offer and they don’t work or you can’t have them due to allergies or other medication. You are taking a GP appointment that could go to someone else that has no other option but to see a GP.

Is your issue that you have to pay in the Pharmacy?

DuchessofStaffordshire · 12/02/2026 13:36

Tonissister · 12/02/2026 13:32

I think it is fair to ask. Just say you are happy to buy it for occasional use, but as your upped medication is causing permanent side-effects, would it be possible to have this on prescription?

They might say no, but it's worth a try.

FWIW, strong coffee and Vitamin D spray are good laxatives. And eating little at night but drinking at least 2l of water by day.

Yep, plus lots of fibre. I'm on medication that would make me chronically constipated (very uncomfortable) so I have to eat a load of fibre and drinks loads of water. Also, it's very healthy in general so a win-win!

Tonissister · 12/02/2026 13:32

I think it is fair to ask. Just say you are happy to buy it for occasional use, but as your upped medication is causing permanent side-effects, would it be possible to have this on prescription?

They might say no, but it's worth a try.

FWIW, strong coffee and Vitamin D spray are good laxatives. And eating little at night but drinking at least 2l of water by day.

BillieWiper · 12/02/2026 13:23

That seems harsh. I'm prescribed laxatives alongside opiates. It should be standard surely?

I guess it's a postcode lottery if your area are stopping funding for prescriptions of things that you can get OTC? If you pay for your script it's true it could be cheaper to buy it.

You should contact practice manager. You only need them because of the other medicine you're prescribed. So it feels like it's their responsibility to give you them? But that's only if you're on a free script. Else it could actually save money.

DuchessofStaffordshire · 12/02/2026 13:17

Thinking outside the box. Fybogel can be bought at the pharmacy but may be easier and cheaper for you to eat flax and chia seeds as these work the same by drawing water into the bowel. Magnesium is also quite a good laxative if you use magnesium citrate. Again, very cheap.