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Is this just getting ridiculous! UNIVERSAL CREDIT

488 replies

ChristmasTime2023 · 05/02/2026 16:06

So had a review with UC today phone call she stated she would up date the journal with what I need to provide.
A full length photo of myself standing outside my front door with the key in the lock!?
Then a letter from the children's school & nursery saying they attend there
A letter from the children's gp
Passport photos
Child benefit award letter
Birth certificates (they have had birth certificates before )

This isn't a new claim either I dont understand why gp letters are needed they want one for me and my partner too.

Also on the phone call asked who I use for my gas and electricity
Ive never been asked these things before seems strange to ask?
Anyone else had a review lately what did they ask for.

Partner works full time if that matters.

OP posts:
Vodkaskirts · 06/02/2026 21:37

Years ago they used to surprise visit you and interview you. I remember having to show proof of address. And they also spot checked all the rooms. Checking wardrobes drawers and bathrooms for toothbrushes and other stuff that would point to someone else living there

Kerensa70 · 06/02/2026 21:23

Don’t claim it then.

Sarah24x · 06/02/2026 21:22

I had a standard review where I had to submit 4 months bank statements and PayPal ones. They asked about 20 questions regarding transactions (one was £8 in Asda). The standard review one is what all UC claimants will receive.

From what you’ve said, it sounds like an enhanced review which is normally when someone has reported you for benefit fraud.

Chinsupmeloves · 06/02/2026 21:13

ForWittyTealOP · 06/02/2026 18:55

That's daft and emotive. There are other ways of raising revenue than income tax. And one day you might be a net contributor, the next your life blows up. Nne of us should be feeling ever so humble like that. It's not how life works.

Edited

Of course but for those who have been able to work but chosen not it it's a bitter pill. I agree it's positive to have stipulated more evidence to avoid the defrauding of the system. For genuine people it's really not that hard to stand in front of your door for a photo?

This is also due because of people abroad who rent their houses/paid by UC or/and pretending to be someone else.

Modern technology is simply a new resource to find out the genuine claims.

Please believe me, I know people who have been fraudulent for decades so yes it's good they get found out. Xx

Onbdy · 06/02/2026 21:08

ForWittyTealOP · 06/02/2026 18:54

Yes it tells me all I need to know. Less garbled than usual, well done!

Thanks, had to simplify it to make it easy enough for you to understand. You couldn’t misunderstand it so you reported it! Brilliant😂😂

Chinsupmeloves · 06/02/2026 21:07

Unfortunately it seems the lengths they have to go to now because of too much benefit fraud. Have you read cases about groups of people who have defrauded the system of millions per group?

Basically, when you're genuine and have nothing to hide then a few photos and forms aren't that strenuous. To get government money free it's a tiny inconvenience. Xx

IncessantNameChanger · 06/02/2026 21:05

LilyBunch25 · 06/02/2026 19:13

Thats not usually how it works- your friend should speak to a benefits adviser, CA or other local advice service. I deal with the surplus earnings rule a lot in my job, zero earnings is not a requirement for the claim to go into payment.

Thank you. I will get her to ask. She is in right mess financially now and there's indication of when it will start either.

ForWittyTealOP · 06/02/2026 21:05

Trishyb10 · 06/02/2026 20:26

Your Hubby works full time and your on universal credit, so why arent you working? Be greatful for the handouts,folk like me working 24/7 to fund you

You must be exhausted!

This2shallpas · 06/02/2026 21:05

imip · 06/02/2026 21:01

They wanted a dr letter, but day 1 of nausea I told them I wouldn’t get a dr appt - bargained them down to that. They also wanted a shot os a thermometer. Not always relevant for a sore tummy and I have teens - I don’t own a thermometer any more - nuts! All these pictures can be AI.

It’s ridiculous. My friend is often having to use up GPs and nurses appointments, which could go to those who really need it, for her kids reasonably minor ailments just because the school demand it as proof if she says the kid has a bad cold.

Newyearawaits · 06/02/2026 21:01

LilyBunch25 · 06/02/2026 11:15

So why is it relevant to claiming benefits?

More to do with minimising risk of government pursuing maintenance from father if mum is claiming benefits.
I am aware that this isn't an option for all. I'm also aware that not all single parents claim benefits

imip · 06/02/2026 21:01

ChristmasTime2023 · 06/02/2026 20:46

I had the same for my sons dentist appointment he was only off for an hour or so and had to prove he had a dentist appointment luckily I had the appointment reminder text to show them

They wanted a dr letter, but day 1 of nausea I told them I wouldn’t get a dr appt - bargained them down to that. They also wanted a shot os a thermometer. Not always relevant for a sore tummy and I have teens - I don’t own a thermometer any more - nuts! All these pictures can be AI.

QueenSmartiePants · 06/02/2026 20:57

I had my third ‘review’ meeting today. She demanded information, including evidence, of my capital on the date of 11/11/25? I didn’t even know what that meant! After multiple questions I realised she mean she wanted bank statements from that exact date! Because that’s when the review should have taken place! It’s like a game of how many hoops can they make us jump

SemiRetiredLoveGoddeess · 06/02/2026 20:54

If what they asking for is legal which l think it is.You have no choice in the matter.

Or you could have been reported by someone who doesn't like.you.

Or it could even be a scam..Identity theft. So double check that it was a call from UC to make sure.

It may seem excessive but Benefit and especially Housing Benefit fraud is huge.

Sub letting and lying about who is lives at a tenancy is still also rife near to where l live.

ChristmasTime2023 · 06/02/2026 20:46

imip · 06/02/2026 20:21

Not the same, but the same…

to have an authorised absence from school, I hand to send a picture of a paracetamol pack!

I had the same for my sons dentist appointment he was only off for an hour or so and had to prove he had a dentist appointment luckily I had the appointment reminder text to show them

OP posts:
SleeplessInWherever · 06/02/2026 20:46

ChristmasTime2023 · 06/02/2026 20:39

Yes my partner works full time! Unfortunately I had to give up my job to look after my 82 year old mother. God forbid i hope you never find yourself in a situation where you need any help.

I wouldn’t worry about it. Trish probably doesn’t pay for you to care for your mum, just like she doesn’t pay my son’s DLA or anyone’s UC.

Last time I checked, the net contributor salary was rising to £41k. So unless someone earns that, they’re not paying for anyone to do anything.

Fizzy89 · 06/02/2026 20:46

They compare your house to google maps, it's meant to help prove you live where you say you live.

It's frustrating and annoying but if you want the money you have to follow the rules.

ChristmasTime2023 · 06/02/2026 20:39

Trishyb10 · 06/02/2026 20:26

Your Hubby works full time and your on universal credit, so why arent you working? Be greatful for the handouts,folk like me working 24/7 to fund you

Yes my partner works full time! Unfortunately I had to give up my job to look after my 82 year old mother. God forbid i hope you never find yourself in a situation where you need any help.

OP posts:
ChristmasTime2023 · 06/02/2026 20:35

Hmm1234 · 06/02/2026 18:48

It sounds like someone has reported you for benefit fraud? Are you getting disability element for disabled children? Maybe that’s why they are asking for gp records

No nothing like that, just carers allowance as im now a full time carer for my mom. (had to quit my part time job) I only started claiming last year and I had to give them bank statments, tenancy agreements and all that sort of stuff then but now they want all this! It was so stressful trying to make a claim last year and now I have to provide all this again this year
Also haven't asked for anything to do with carers allowance as I think thats separate from UC

OP posts:
Anon501178 · 06/02/2026 20:34

I've had two claim reviews and they both just wanted bank statements, and for the most recent one it was a utility bill and tenancy agreement also.

Trishyb10 · 06/02/2026 20:26

Your Hubby works full time and your on universal credit, so why arent you working? Be greatful for the handouts,folk like me working 24/7 to fund you

DotAndCarryOne2 · 06/02/2026 20:24

Katemax82 · 06/02/2026 18:24

You get an entitlement letter via your government gateway app

Which DWP issue so why are they asking OP for it ?

DotAndCarryOne2 · 06/02/2026 20:23

Hmm1234 · 06/02/2026 18:48

It sounds like someone has reported you for benefit fraud? Are you getting disability element for disabled children? Maybe that’s why they are asking for gp records

If they were investigating OP for fraud she wouldn’t know anything about it until they were ready to invite her in for an interview under caution.

imip · 06/02/2026 20:21

Not the same, but the same…

to have an authorised absence from school, I hand to send a picture of a paracetamol pack!

SleeplessInWherever · 06/02/2026 20:19

NorthXNorthWest · 06/02/2026 19:33

Asking for ID is degrading? Expecting the system to have balances and checks is degrading?

Don't claim then.

I think most people would prefer the system to have checks, to minimise fraud etc etc.

But surely you can accept that requiring a photo of someone putting a key in a door isn’t a sensible check, because it’s nonsense and could easily be someone putting a key in the door of somewhere they don’t live.

I’m all for making sure benefits are going to people who need them and qualify for them, and only those people - but let’s keep it sensible, which “show me your cupboards/front door” is not.

anon666 · 06/02/2026 20:18

I think the problem is so many fraudulent claims, many of which are people who don't even reside in the UK full time.

Its a scandal, but sadly they have to tighten up.