Is this just getting ridiculous! UNIVERSAL CREDIT

I don’t know. There are some horrible attitudes towards people who need to claim universal credit on here. Those posters would probably be the first to claim if they needed it.

They aren't even if the parent can access it.

Those Albanian scammers were photoshopping numerous front door photos to make multiple claims, so it obviously doesn’t prevent fraud.

Our Google street view still shows our house from 6 years ago before we had a driveway installed 🫣🤣

the door photo isn’t new. thats been a thing for at least two years.

they google it to make sure it matches the streetview. domt know what theyd do if it had been updated since streetview was done right enough…!

I have (thankfully) never needed to claim any type of benefit, and my jaw is on the floor that this is part of the process!! WTAF!! I’d be totally screwed as I’m terrible with remembering past addresses, log ins, and paperwork in general. If I had to do all those steps I’d 100% fuck it up. And as for the photo of your front door…. Bonkers!!! So sorry OP, sounds like a nightmare!

My DH rang up to apply for PIP recently. To confirm his identity they wanted him to give his previous address. He gave our last address but they said it wasn't the one they had on record so he must ring them again as they could only accept the first answer he gave.

Four phone calls and several hours later he gave the one they had on their records. It was an address from 30 years ago where he had lived for less than a year. Absolutely ridiculous.

Are these things not all connected in the uk? Everything in Ireland is connected through your PPS number and government account! your wage…your tax, your housing, your driving licence, child benefit claim and any other benefits, health records, education records and grants etc They can see everything through that one number!!

Re: child benefit letter.

You can request it online.

Had to provide it very recently for secondary school applications and it's easy to do online (with older DC and their secondary school application I called and they sent the letter within 2 weeks - the download thing must be quite new!)

You can download it from your government account

I hope you are right. They have delayed it several times before without informing me.

I think they are unless the parent actually cannot withdraw from it as otherwise it's a great place to stash any funds you don't want UC to know about.

There’s a phone number you can call to get a new one sent for this purpose. It’s annoying though. There’s enough admin in life already!

If you don't receive the housing element, then they shouldn't have asked for your tenancy agreement!

Without trying to sound er, prejudiced, did the woman who called you have a British accent? We have a lot of people who aren't British working in UC reviews and more and more there seems to be misunderstandings on what's required and what's not. I think things are getting lost in translation.

Your payment won't be delayed (unless your claim has been suspended and you would have a journal message to tell you if it was suspended)

@NorthXNorthWest

The poster didn't say they didn't want to provide the evidence. They wanted to send it electronically. Making someone go in person when they are unwell is unnecessary.

Yeah that's not legit, there's no way they can ask for a photo of you outside your front door! (I mean it could be ANY door)!

I work in UC reviews, we ask for bank statements, housing proof, childcare proof, self employment or self reported earnings proof, proof of children or young people if you're NOT getting child benefit.

They don't need to see child benefit letters (no one gets them anymore anyway) as HMRC report directly to DWP. It sounds like whoever rang you is either scamming you, or hasn't a bloody clue what they're doing.

@littleorangefoxwhy is it bizarre when so many people abuse the system?

If you don't want to do the checks, don't claim. Take issue with the cheaters, able bodied and registered disabled, who have made these additional steps necessary.

The way the DWP treats claimants is despicable (see my PP directly below.). I suspect they also break the law - I am disabled and if go to the Job Centre, I end up in bed feeling ill, which is obviously very bad. About 6 months ago, they wanted to see my bank statements with me present. They refused to allow me to upload them. They refused to pay me until they had seen my bank statements. I ended up having to go to the Job Centre and make myself ill because I had a choice between an appointment there in a week's time or a home visit in EIGHT weeks. Totally unacceptable and probably breaking the law by disadvantaging disabled people.

I am very unwell (they know this) yet they have no qualms in making my life unnecessarily stressful and difficult, which quite often gives me a flare up of my symptoms and yet I have always done everything they have asked.

Apart from the fact that some people have money put into their children's or the accounts of others to hide cash in hand payments. Yes, it is a thing.

I've just been asked to provide DS2s birth certificate as they can't "verify" him. He's been on my claim since I opened it in 2016 and they would have seen it then. Plus he's 19 and is only listed on my claim as an adult that lives with me. I don't get any money for him anymore. His existence has no bearing on how much money I receive so I have no idea why they need it!

Accounts in children's names are irrelevant and not counted for UC purposes.

Some of the things they ask for are utterly bizarre. I've seen them ask for a photo of the person outside the front door but with the door open a little and also showing the door number (I don't have a number on my door!). Also a photo of the person inside the property but next to a window so they can see what is outside/opposite your property. What 😂