DW and I are close to pulling the trigger on a £30K kitchen. Spent last month back and forth agreeing specifics.
A few days ago DW saw on their FB page a deal for new customers in Feb to get a free £1K Quooker tap if they spend min £15K on a kitchen.
We then sent an email to chase up our kitchen stuff and asked if we’d get the tap since the sale will likely go through in Feb.
They said it’s for new inquiries and as we inquired late Dec we wouldn’t qualify for the tap.
At this point in time we’ve not paid a deposit, or signed anything and they’ve spent significant time designing our kitchen. All that effort will be for nothing if we decide to walk away.
Surely it’d be worth throwing this tap in so not to risk losing the sale? I’m not fussed about the tap tbh but part of me is a bit annoyed because we’re spending over double the money needed to qualify for the free tap and the sale will now be finalised in Feb, the qualifying month.
would you push back and insist on getting the tap if you were in my position?