I ordered a birthday cake for my DD’s 6th birthday party from a company called Caker Street (big mistake!!) - I will attach photos of what the cake was supposed to look like and what we actually received.
when I opened the box, I was in disbelief. Apart from the fact that the cake is broken, it clearly would have looked awful before they even sent it and was nothing like the product I bought. It also smelt horrible. Kind of like play doh. I imagine there is hardly any sponge inside.
Unfortunately, I mistook this company for one I used in 2022 which was a lovely cake with a Stranger Things theme.
Anyway, I digress. After a bit more digging it seems that a lot of people are having this kind of experience.
Do you report this sort of thing to trading standards? I had to rush around, trying to find someone who could make us a decent cake within 24 hours! We were very lucky to but I am so out of pocket as a result.
Caker street have ignored my attempts to get in touch.