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AIBU?

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Poor customer service estate agents

32 replies

itsonlyraining · 21/01/2026 12:48

I’ve just listed my house for sale. It’s currently empty, but my daughter is temporarily living there as she had to leave her house because of some repairs. She called me this morning to let me know that the agents put a sale sign up outside. She didn’t see who it was, but they’ve placed the sign at the top of the drive. The drive is very narrow, and she’s going to have a difficult time getting in and out. I really don’t know why the agent thought that was a good spot for it. Last year, when the house was listed with a different agent, they put the sign behind the wall at the top of the garden, which was much better and didn’t block the drive. I didn’t mention this to them, but honestly, common sense should tell you that the drive is too narrow.

Anyway, I just called the office and asked them to move it, but they told me the agent won’t be back in the area until next week, so we’ll have to wait until then. Am I being unreasonable for thinking this is pretty poor customer service? It’s made it really awkward to get in and out, and they’ve basically said we just have to deal with it until they can come back. I can’t even move it myself as it’s nailed down.

OP posts:
itsonlyraining · 21/01/2026 13:02

pouletvous · 21/01/2026 13:01

Theyre so easy to move

yabu

How? We’ve tried. It’s nailed into the wall and ground.

OP posts:
Nevergotdivorced · 21/01/2026 13:01

It is not the EA that puts up the sign, there are companies that do this for them.

If it is that much of a problem send a photograph with a polite email explaining.

itsonlyraining · 21/01/2026 13:01

pouletvous · 21/01/2026 12:59

I cant imagine a for sale sign has blocked a driveway ?

how big is the sign?

just go round and move it yourself

They’ve put it at the top of the drive, so there isn’t enough space for her to get in and out without hitting the board.

It’s nailed in.

OP posts:
pouletvous · 21/01/2026 13:01

Theyre so easy to move

yabu

pouletvous · 21/01/2026 12:59

I cant imagine a for sale sign has blocked a driveway ?

how big is the sign?

just go round and move it yourself

itsonlyraining · 21/01/2026 12:58

IamSmarticus · 21/01/2026 12:54

I can't really see an issue to be honest.

If the EA think that the house is empty then they wouldn't have seen an issue with the placement of the sign. Also estate agents don't to put their own signs up, they probably use a company that covers many areas and are not on your area again until next week.

The estate agents know that my daughter is staying there. Her car was also parked on the drive when the agent / company put the sign up.

It’s all good and well saying they can do it next week, but what is she suppose to do in the meantime if she needs to go out?

OP posts:
IamSmarticus · 21/01/2026 12:54

I can't really see an issue to be honest.

If the EA think that the house is empty then they wouldn't have seen an issue with the placement of the sign. Also estate agents don't to put their own signs up, they probably use a company that covers many areas and are not on your area again until next week.