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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Irritating work situation

36 replies

PassportPanicFuuuck · 19/01/2026 20:15

Pretty minor in the scheme of things, but this sort of thing seems to happen quite often.

I don't want to be too specific in case anyone recognises the situation, but basically there is a weekly event and I wanted some of my clients to be involved. Over a week ago I emailed the two people who were likely to be organising this and was told that Person A was going to be in (sole) charge this week. Person B also received this email, so knew this as well. Once I had been told this, I only communicated with Person A so as not to clog up Person B's inbox as they are brand new to the job and so assimilating a lot of information.

This morning I received an email from Person B telling me off because my clients had shown up expecting to be involved and she had already organised other people to take part. She said I should have contacted her earlier about it.

I wrote back, reminding her of the history of the situation. I've received no apology and can't help wondering 1) Why similar things keep happening to me when I feel I've been well organised; 2) Why she feels like she can speak to me like that when she's only been in the job five minutes and I have done various things to help her settle in (not my responsibility, but she asked for my help).

I have not imagined that I communicated everything the organiser (Person A) needed to know in a timely fashion. There was no reason for me to think Person B would also be involved when I'd been categorically told it was Person A's job, and no-one asked me to copy in Person B.

Am I doing something wrong that's obvious to everyone except me?

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PassportPanicFuuuck · 20/01/2026 05:19

Upthenorth · 19/01/2026 21:48

Sounds like B felt out the loop and you also sound a tad resentful of B being new. Did you apply for B’s role too?

I think just copy them in going forwards.

Not resentful at all, no. I didn't apply for her job. I mentioned her being new (and I mean she'd been there for literally days) just to say I was mindful of not contributing to overload of information.

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PassportPanicFuuuck · 19/01/2026 22:19

Evaka · 19/01/2026 22:17

Just state your case and move on OP. Tell B they weren't in charge so you didnt bombard them - ask if they would like cc'ing next time. In a week's time you'll all be thinking about other shite at work.

Yes, exactly what I've done / will do.

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Evaka · 19/01/2026 22:17

Just state your case and move on OP. Tell B they weren't in charge so you didnt bombard them - ask if they would like cc'ing next time. In a week's time you'll all be thinking about other shite at work.

PassportPanicFuuuck · 19/01/2026 22:12

Owly11 · 19/01/2026 22:08

You sound extremely hard work. Of course you should keep your line manager in the loop especially since you are external. There will be dozens of conversations happening without you. You seem fixated on one conversation as if nothing should ever change again after that. You need to be more flexible and communicative and keep everyone relevant in on your work.

I am not "extremely hard work". I have been extremely helpful to this new HoD - above and beyond my role - and was actively trying to create less work for her. Also it wasn't one conversation - I sent the person organising the event three update emails after the initial conversation. I can't be flexible when it's a case of children having this sole opportunity to perform before their exams, and I did keep everyone I was told was relevant informed.

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PassportPanicFuuuck · 19/01/2026 22:09

NeverDropYourMooncup · 19/01/2026 22:04

It's the joy of working with Heads of Music when SLT decide they want kids to perform at assembly and a peri wants their kids to have a chance. No space for the kids that play guitar when the choir want time out of form and lesson 1 (or vice versa for beginner violinists compared to senior brass ensemble/whatever the HoD's particular instrument is or the popular music ones compared to worship music, etc, etc).

If nothing else, remind yourself that the HoD is the one who signs off your invoices or confirms that you're needed for the next term, not the Assistant Head who just wants bodies on the stage to avoid having to speak for longer about ties, skirt length or acceptable standards of behaviour when on the bus.

Indeed. If the two senior, full-time, internal people can't manage to communicate with each other than I (the lowly part-time, freelancer) will just have to basically do it for them. It's pathetic, really. The previous HoD who I was quite friendly with complained many times about this SLT chap (Person A) who kept basically stomping all over everything with his size 11s without conferring with her (to the extent of scheduling concerts on days she wasn't even supposed to be in school) and fucking it all up.

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Owly11 · 19/01/2026 22:08

You sound extremely hard work. Of course you should keep your line manager in the loop especially since you are external. There will be dozens of conversations happening without you. You seem fixated on one conversation as if nothing should ever change again after that. You need to be more flexible and communicative and keep everyone relevant in on your work.

NeverDropYourMooncup · 19/01/2026 22:04

It's the joy of working with Heads of Music when SLT decide they want kids to perform at assembly and a peri wants their kids to have a chance. No space for the kids that play guitar when the choir want time out of form and lesson 1 (or vice versa for beginner violinists compared to senior brass ensemble/whatever the HoD's particular instrument is or the popular music ones compared to worship music, etc, etc).

If nothing else, remind yourself that the HoD is the one who signs off your invoices or confirms that you're needed for the next term, not the Assistant Head who just wants bodies on the stage to avoid having to speak for longer about ties, skirt length or acceptable standards of behaviour when on the bus.

PassportPanicFuuuck · 19/01/2026 22:00

SleepyHollowed84 · 19/01/2026 21:56

Well I was reading this initially thinking you may be unreasonable but now I understand you work in education and YANBU.

Schools are just full of egos and micromanagers so your new HOD sounds like they are guilty of this. Especially HOD v SLT. Goodness me.

I’ve never known such workplace ridiculous politics until I worked in a school.

In the future, I’d just copy your HOD into everything and if they feel inclined to step in, they can.

Thanks for reconsidering!

Yeah, I think I will next time (copy HoD into everything). But it was genuinely a considered decision; the new HoD was in her first week of the job and seemed overwhelmed (from what she said directly to me), plus she had been telling me she hadn't been given most of the information she needed. So I was trying not to add to her overwhelm, but I didn't just leave her out unilaterally as she was copied into the original email in which I asked who was organising the event. Only after I'd been told categorically that it was A did I stop including her.

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BitsyBop · 19/01/2026 21:57

Was it something like the pupils would present or perform that they’d prepared for, or
that they’d join in as audience for?

SleepyHollowed84 · 19/01/2026 21:56

Well I was reading this initially thinking you may be unreasonable but now I understand you work in education and YANBU.

Schools are just full of egos and micromanagers so your new HOD sounds like they are guilty of this. Especially HOD v SLT. Goodness me.

I’ve never known such workplace ridiculous politics until I worked in a school.

In the future, I’d just copy your HOD into everything and if they feel inclined to step in, they can.

PassportPanicFuuuck · 19/01/2026 21:56

mamajong · 19/01/2026 21:51

Ok so 'work' environment then - semantics! Clearly they did assume you didnt have clients, rightly or wrongly as they went ahead and planned something else.

Why not just request a meeting, explain your thought process and ask how they would like you to handle it next time. Sometimes at work, with your manager, you just need to nip it in the bud

Assuming I didn't have clients would have made no sense - the only reason for making the enquiry in the first place was to see whether my clients could take part. I think B just forgot.

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PassportPanicFuuuck · 19/01/2026 21:54

BitsyBop · 19/01/2026 21:50

So you’re a teacher, there’s an event on, you wanted your pupils to be involved with something, asked the organisers, and told the pupils they would be without having it confirmed?

Close, but not exactly. I was told from the outset that it would definitely be possible for the pupils to be involved, so it was me doing the confirming after I'd checked with the pupils. Which I did, twice by email and once in person.

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mamajong · 19/01/2026 21:51

PassportPanicFuuuck · 19/01/2026 21:45

It's not corporate (although I realise I sort of gave that impression).

No, there was no reason they should have assumed it wasn't going ahead. When A wrote to me and B to say he was organising it he also said at that point that what I wanted to happen could be implemented.

Ok so 'work' environment then - semantics! Clearly they did assume you didnt have clients, rightly or wrongly as they went ahead and planned something else.

Why not just request a meeting, explain your thought process and ask how they would like you to handle it next time. Sometimes at work, with your manager, you just need to nip it in the bud

BitsyBop · 19/01/2026 21:50

PassportPanicFuuuck · 19/01/2026 21:42

I was obfuscating a bit so it wasn't clear from the OP if anyone involved happened to stumble across this. My clients are actually pupils, but they do pay me in effect (i.e. their parents do).

So you’re a teacher, there’s an event on, you wanted your pupils to be involved with something, asked the organisers, and told the pupils they would be without having it confirmed?

PassportPanicFuuuck · 19/01/2026 21:50

My question was, "I want x to happen at y event. Who is organising this so I know who to liaise with?"

When A replied to say that it was him organising it, either party could have said at that point that I should liaise with both of them rather than just A, but neither of them said that. Nor did they say that B would be involved in the organisation in any capacity.

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Upthenorth · 19/01/2026 21:48

PassportPanicFuuuck · 19/01/2026 21:39

No, I am external and A is slightly senior to B (B is a HoD and A is SLT).

Sounds like B felt out the loop and you also sound a tad resentful of B being new. Did you apply for B’s role too?

I think just copy them in going forwards.

BlackCatDiscoClub · 19/01/2026 21:46

PassportPanicFuuuck · 19/01/2026 21:44

I'm not really a direct report, and if B wanted to be copied in she could have asked at the point A wrote to me and her to say he was organising the event.

You asked to understand what you might be missing. I think the bit you are missing is the relational part. B is your line manager, and is new. If things go around B then they will feel cut out, especially if cut around is you to someone above B. Having regular catch ups to update one another on projects seems like a small compromise.

PassportPanicFuuuck · 19/01/2026 21:45

mamajong · 19/01/2026 21:42

Yab a bit u. In corporate environments like it or not office politics come into play. If B is your line manager then just cc them, if they feel its clogging their inbox then they are an adult and can say. If they are new they are probably trying to make their mark, and if they were cc'd in at first you can sort of see why they assumed it wasnt going ahead.

Its not ideal but ultimately do you want to create an issue with your new manager? Finc out how she wants you to work with her an adapt your style to suit. Sometimes you hace to flex to get along, and pick your battles.

It's not corporate (although I realise I sort of gave that impression).

No, there was no reason they should have assumed it wasn't going ahead. When A wrote to me and B to say he was organising it he also said at that point that what I wanted to happen could be implemented.

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PassportPanicFuuuck · 19/01/2026 21:44

BlackCatDiscoClub · 19/01/2026 21:41

As they are new, and your line manager, it might feel to them like you are going around them rather than through. It sounds like you need regular catch ups to make sure B feels clear on what's going on with your work as a direct report.

I'm not really a direct report, and if B wanted to be copied in she could have asked at the point A wrote to me and her to say he was organising the event.

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PassportPanicFuuuck · 19/01/2026 21:42

BitsyBop · 19/01/2026 21:40

Do you mean clients as in people who pay you to provide a service in business, or clients as in you provide a service to as in health and social care?

I was obfuscating a bit so it wasn't clear from the OP if anyone involved happened to stumble across this. My clients are actually pupils, but they do pay me in effect (i.e. their parents do).

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mamajong · 19/01/2026 21:42

Yab a bit u. In corporate environments like it or not office politics come into play. If B is your line manager then just cc them, if they feel its clogging their inbox then they are an adult and can say. If they are new they are probably trying to make their mark, and if they were cc'd in at first you can sort of see why they assumed it wasnt going ahead.

Its not ideal but ultimately do you want to create an issue with your new manager? Finc out how she wants you to work with her an adapt your style to suit. Sometimes you hace to flex to get along, and pick your battles.

BlackCatDiscoClub · 19/01/2026 21:41

As they are new, and your line manager, it might feel to them like you are going around them rather than through. It sounds like you need regular catch ups to make sure B feels clear on what's going on with your work as a direct report.

PassportPanicFuuuck · 19/01/2026 21:40

PrizedPickledPopcorn · 19/01/2026 21:36

Sometimes you have to play dim.

But I don’t understand! I’m sure you said Person A would be taking the lead so I arranged all this with her. Can I just check, do you prefer to be cc’d in to all projects, whether or not you are heading them up?

Yes, that's exactly how I'll play it next time.

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BitsyBop · 19/01/2026 21:40

Do you mean clients as in people who pay you to provide a service in business, or clients as in you provide a service to as in health and social care?

PassportPanicFuuuck · 19/01/2026 21:39

Upthenorth · 19/01/2026 21:35

Is A your peer and also a direct report of person B?

No, I am external and A is slightly senior to B (B is a HoD and A is SLT).

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