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Ongoing battle with landlord (well, estate agent) re washing

268 replies

blackswan29 · 19/01/2026 17:54

Looking for a sense check please as I feel like I’m losing my mind!!

We rent a ground floor flat and have been drying our washing outside the front of the property on a clothes horse. We’ve now been told by property management that we MUST not dry washing outside and should instead dry it indoors or “even in the bathroom”.

The issue is.. we already have mould and condensation problems. Before going on holiday recently we wiped everything down and came back to visible mould across multiple areas (and we sent photos to them).
Our bathroom is tiny (no bath, barely floor space for a clothes horse) and the extractor fan is not even working properly. Property management say the landlord thinks it was replaced, but they have no records and are now asking us to confirm.

We have contacted them multiple times about this and their only solutions are:

  • Open windows “even only ajar” (in winter, with rising energy bills, on a ground floor flat with fire windows that don’t latch). We’re out all day every day for work so this is completely out of the question.
  • Buy multiple small dehumidifiers ourselves and place them around the windows (yes, we have to purchase them ourselves!!)

They’ve also acknowledged that other flats in the same block are drying washing outside — I’ve seen at least three — but say they “won’t discuss other properties” and are only concerned with ours, which feels pretty targeted.

We’re paying high rent, already ventilating as much as realistically possible (trickle vents open 24/7, heating set appropriately), and now being told to dry washing inside despite existing damp and mould. They’re also implying the cost of managing this (dehumidifiers, higher heating bills) should fall to us!!!

Am I being unreasonable in thinking it’s not fair or enforceable to ban drying washing outside purely due to ‘aesthetics’ (they’ve not given us a better reason). And they can’t insist we dry it inside when it’s actively worsening mould
This feels like a landlord/property issue, not the fault of our lifestyle!

Would love thoughts, especially if anyone’s dealt with similar.

OP posts:
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5
Squiggles23 · 19/01/2026 19:05

Agree OP that your contract suggests otherwise. It's quite clear you can only dry washing in places where it won't cause condensation so the outside seems sensible. I would ask them for specifics of where the issue has come from.

Tbh I would turn every conversation back to the mould inside your flat and condensation issues.

If you do WANT to move you definitely have a good case given the mould. Also renters rights bill in the UK is coming in soon and you'll be able to give notice.

Are you in the UK though? I can't imagine washing drying outside right now?

TheMorgenmuffel · 19/01/2026 19:03

blackswan29 · 19/01/2026 18:42

Okay so there’s nothing in my contract apart from this:

“Not to hang or display in or around the property any clothes or washing of any description except in areas designated for this purpose. As the drying of wet clothes may cause damage or condensation to the property and it will be the tenant's responsibility to make good any damage.”

I am not sure if I’m being silly but doesn’t this mean the OPPOSITE of what they’re telling me?

Yup.
Write to them, quoting that and asking for their written instructions re drying your clothes inside, confirmation that they are formally instructing you to do the opposite of what it says in your lease, plus their written confirmation that you will not be held liable for any issues that may arise as a result of drying clothes inside.

My guess is they will back down

EmeraldShamrock000 · 19/01/2026 18:59

I believe it is standard in apartments or flats if there is an accessible area for drying on the property, a communal area, no washing on the balconies.
It looks awful to be honest when everyone has their balcony looking like a laundromat.
Can you put up a trellis? When I lived in an apartment it was a strict no no, no matter what floor you were on.

WashedUponshore · 19/01/2026 18:58

One solution is to wash clothes at home, take to a laundrette to dry. Or wash & dry at laundrette.
Or
If the laundrette is manned; get a service wash, where you drop the clothes off & they come back done.

AcquadiP · 19/01/2026 18:56

A good sized dehumidifier (16 litres and above) will dry your laundry and sort out the damp. These days they run for as little as 6p an hour. I dry my clothes in the bathroom overnight which has the added benefit of drying out the bathroom and adding heat to the room. The washing will dry in 4 to 5 hours. During the day I leave all the doors open upstairs, put the dehumidifier on the landing and it cycles on and off as required. Once it has moisture levels under control, the dehumudifier only runs for short periods of time so it's not as expensive as it may sound. It's certainly going to work out cheaper than opening windows to air the place and letting all the heat out!

Okayfenokay · 19/01/2026 18:56

It's really not nice to see washing hanging outside the front door is it. Let's not lower standards.

If you don't have a discrete place out the back to hang your laundry then buy a dehumidifier. They cost about £150 for a good one. They dry the air so the home is warmer and they dry the clothes. They are very cheap to run.

NorthernMum2021 · 19/01/2026 18:54

It's quite common that drying washing outside is prohibited in the lease. You're likely to find this is the case if you buy a leasehold flat also.

olympicsrock · 19/01/2026 18:53

Your contract is clear that you can only hang washing in the designated drying area ( at the back) . Your options are tumble dryer launderette in the winter and hang at the back in summer.
I would buy a dehumidifier anyway . I would ask them to put safety / security catches on the windows . You need to open the windows more than you are doing at the moment . Ask for a new bathroom extractor too.

Vaxtable · 19/01/2026 18:52

Just advise them that until they sort out your mould problem you won’t be doing anything, and. It’s not sorted in the next two weeks you will be reporting it to the local council and seeking help from them to force the landlord to do something

SuperGinger · 19/01/2026 18:51

Take it to a laundrette and get it tumble drie

Shedeboodinia · 19/01/2026 18:51

My owned house has a shared front drive and parking, the deeds say you can not do certain things. One is drying washing outside the front. As well as parking a caravan and selling anything from the front. I imagine the flat has similar deeds.
Other people might be doing the same.
I am a tenant as I dont live in my house and also a landlord of ahosue house.
I think you need to get onto them about the mould, you can report to the council if they dont fix it.
Can you fit a tumble dryer or request tbe landlord installs a washer dryer?
As a landlord, I have paid for dehumidifiers for my tenant as there was a leak which caused some mould. I basically ordered them in amazon, delivered next day. Then got someone to come and fix the leak that week. Your landlord is a arse. If they dont fix it then can you move?

UncannyFanny · 19/01/2026 18:49

blackswan29 · 19/01/2026 18:42

Okay so there’s nothing in my contract apart from this:

“Not to hang or display in or around the property any clothes or washing of any description except in areas designated for this purpose. As the drying of wet clothes may cause damage or condensation to the property and it will be the tenant's responsibility to make good any damage.”

I am not sure if I’m being silly but doesn’t this mean the OPPOSITE of what they’re telling me?

No, it’s telling you the only place you can dry it is the designated drying area that you have at the back. The other tenants doing it is not relevant, just because they are doing it is not a reason for other
people to do it. The washing will still dry better out the back as it does not need direct sunlight, the breeze will still dry it and we are heading for spring when it will dry even better. However if you’re just not happy using the designated area then you need to buy an electric dehumidifier. There’s no other option.

Parsleyforme · 19/01/2026 18:49

blackswan29 · 19/01/2026 18:42

Okay so there’s nothing in my contract apart from this:

“Not to hang or display in or around the property any clothes or washing of any description except in areas designated for this purpose. As the drying of wet clothes may cause damage or condensation to the property and it will be the tenant's responsibility to make good any damage.”

I am not sure if I’m being silly but doesn’t this mean the OPPOSITE of what they’re telling me?

Yes I would take this to be the opposite of what they’ve said (not sure about “around” - but drying washing outside “around” the property wouldn’t cause any damage). If you were drying washing inside I can guarantee most landlords would tell you to put it outside. I would send them that clause and say that washing will cause no more damage than rain, then continue to dry it outside. Highly doubt they will kick you out over a few socks etc. if they are not interested in your indoor mould

Keroppi · 19/01/2026 18:47

Otherwise save up for a cheap vented/condensing dryer, perhaps a second hand one (they sell them here in big reclaim warehouses) and just be done with it and move as soon as you can.

Keroppi · 19/01/2026 18:46

You need to chase your landlord/agent about a new extractor fan and maybe window limiters
Not the property/leasehold management company or whoever that is
Or install yourself the limiters they're not expensive or hard to do and can be removed anyway
Get an electric clothes horse or a proper £100ish dehumidifier that has a washing drying mode
Every window open wide every few hours for a blast of air and to get the damp air out. I'd leave the bedroom one open at night personally.
Or just set up a clothes horse outside where your neighbours do. It's effort yes but in the summer not too big a deal to take a folding clothes horse out and a basket of washing

Ithinkthisisthelasttime · 19/01/2026 18:43

Check with your local council as they may have a department that helps private renters to get repairs done. We used our councils department years ago and the repairs were done within a couple of months.

You could also contact shelter in regards to the laundry issues.

blackswan29 · 19/01/2026 18:42

Okay so there’s nothing in my contract apart from this:

“Not to hang or display in or around the property any clothes or washing of any description except in areas designated for this purpose. As the drying of wet clothes may cause damage or condensation to the property and it will be the tenant's responsibility to make good any damage.”

I am not sure if I’m being silly but doesn’t this mean the OPPOSITE of what they’re telling me?

OP posts:
UncannyFanny · 19/01/2026 18:41

blackswan29 · 19/01/2026 18:07

Our complex has 5 doors facing the main road, and 5 doors facing the back ‘garden’. Like maisonettes. They did say we can dry it round the back (even though this is also next to other people’s front doors) but we are right on the opposite side of the entrance to the back yard so we’d have to lug our clothes horse at least 100m. Plus the sun doesn’t even reach that side.

It’s purely for aesthetics and it feels really unfair and targeted because other flats are doing it.

And yes the mould is awful! Here’s just one example of mould on our blind after a week of being away!

To be fair the sun doesn’t reach my washing line either but it still dries because the breeze dries it out.

UncannyFanny · 19/01/2026 18:38

babasaclover · 19/01/2026 18:07

just move they are being unreasonable by not fixing the mould!

Well yeah, because everyone can just move. We’ve all got a months rent up front, deposit, references and can find a place just like that. Great! Just move OP. 🙄

MrsF111 · 19/01/2026 18:36

I’m a landlord and I would much rather tenants dried washing outside! But as it’s a flat there maybe a clause in the lease (freeholder to landlord not your tenancy agreement) banning it as I can’t think why else they would want to do that! They should clarify the reason with you and assuming you’ve been a decent tenant up to date on rent and taking care of the property which by the sounds of things you are then a good landlord should really provide the dehumidifier although they are not legal obliged it would just be the right thing to do in my mind.

SnowyRock · 19/01/2026 18:36

Get a heavy duty plug in dehumidifier. They do cost about £100 for a decent one, but they are extremely effective and will last years. You pour water out of the tray to empty it, it extracts huge amounts quickly and will help a lot with the damp issue as well as speeding up drying clothes.
We dont have any damp issues and still wouldnt be without it, if a room ever gets a bit of condensation I run it in that room and it stops it for a while again.

usaywhat · 19/01/2026 18:34

Many properties have regulations about washing. We are not allowed to dry washing out the front, it's in the covenants on the property.

I would be rather more concerned with the mould issue. And probably just put the washing outside anyway or ask for a tumble dryer to be installed.

Mulledjuice · 19/01/2026 18:31

SalmonOnFinnCrisp · 19/01/2026 18:09

Tell them to show you where its prohibited in the lease or to piss off

My lease has a clause prohibiting laundry outside.

@blackswan29 the laundry is the least of your worries if you have damp and mould setting in.

I would respond that you are happy to dry laundry indoors as soon as the damp and mould remedial work has been completed and window restricters fitted to keep the property secure. I would follow the escalation steps for this issue - basically fight fire with fire.

HappyFace2025 · 19/01/2026 18:25

Take your washing to a launderette to wash and dry it there. DH and I used to do this in our first flat.

blackswan29 · 19/01/2026 18:23

So it’s definitely not in our contract but apparently it’s ‘block management’ who have complained.

I don’t even know who these are - we were given their name and number like 2 days ago….

OP posts: